GoodData vs. InetSoft Style Intelligence

GoodData is well suited when you have a lot of data sources and you need a single location where you can pipe the data into and then create insights/charts/analytics based on the data you've piped in there. It's also great if you want to customize how the datasets interact with each other and what that logical data model looks like. Super super intuitive there. I think it's not great for data presentation if your product is presenting data to your customers. For internal use, it's great

Incentivized

It's great for the accumulation and assimilation of various data formats to be channeled into a single end-point, whether that be a table or a report. It reminds me so much of SPLUNK in that regard. The application is also very easy to use and has been configured in such a way that it is appealing and productive for both novice and expert users. I was able to pick up the basis after a solitary day's training. We've mainly used it to create bespoke dashboards and visuals, thereby allowing for effective report writing. This was a major consideration from Senior Management before the application was purchased. There haven't been any real drawbacks with the software thus far.

Incentivized

• It's a good platform that has a flexible pricing plan which means that users can get hands-on service free at the start.
• GoodData provides its users with excellent charts and drill-down analysis which makes complex large data sets so simplified and easy to understand and interpret.
• For me it is so convenient because everything just gets saturated on a single page.

Incentivized

• Easy to use with a very user-friendly interface, making onboarding with the tool a lot easier.
• Able to mash up/integrate data from different sources and file types which helps a lot with consolidation.
• Good customer service/support that makes solving problems/issues a lot faster.

Incentivized

• No option to visualise a pin on a map
• Custom metrics and variables can be tricky to get right
• Hard to gauge where you are in terms of workspace data limits
• Adding and removing DB fields from models is not as intuitive as it could be
• Data model loading logs can be quite dense and hard to read, esp. when new
• Setting up models to correctly reference between DB tables takes practise
• No option to limit the amount of data a model loads once the table is included

Incentivized

• I think the user interface is in need of an upgrade, as its starting to show it's age a little. It looks like it needs a rehaul in the department.
• Hopefully, the company can grow and then have more frequent interactions with their customers.
• I am slightly wary that support may not have the same proficiency at the very highest level, as my company reaches the expert user level.

Incentivized

Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well

After comparing over 20 solution, this is probably not the best in class but the feature set is very competitive. If budget is of no issue, solution like Looker is probably more popular and robust but if you do not want to spend every bit of your budget just for your BI tooling, most users would find GoodData reasonably good enough especially if you are on the SME level

Incentivized

We are approximately one month since go-live. There has been one short outage.

Performance on refreshing metrics works well.

The fast and comprehensive responses we got from GoodData regarding the doubts we had experienced while starting to use the products and metrics were of great help in ensuring the metrics we were obtaining were accurate to what we wanted to know about our customers' experience and our product areas of opportunity.

Incentivized

Petr was a rock star - patient, knowledgeable, clear and easy to work with.

GoodData implementation team was professional and courteous

Thorough, professional and on time.

We chose gooddata compared to other products because gooddata is easier for ordinary people like me to use. Apart from being easy, gooddata also has many features which are more than enough to help my work and costs incurred by gooddata are lower than when I use other products. Thank you goodata for helping our work

Incentivized

InetSoft is a more cost-effective option that offers the same functionality, features, and usability. It is a great option, especially for SMEs. It also has top-notch customer service/support which is a key factor in selecting any agency or tool. I recommend using InetSoft especially for small businesses

Incentivized

• It has helped us drive down support ticket volume
• Better data insights of support tickets helped identify key customer issues and channelize efforts accordingly
• Detailed analysis of existing issue, helped identify product defects across the board thereby provide meaning insights to engineering teams to resolve product issues that were previously unknown to us

Incentivized

• Reduction in excessive space for data storage repositories
• Faster time to analyse data and metadata. Quicker to reach objective analysis
• Conclusive informational reporting

Incentivized