GoodData vs. Prism, by Prism Skylabs (discontinued)

GoodData is well-suited for scenarios where businesses require a powerful Embedded BI platform that offers seamless integration with existing software. It excels in providing insightful analytics for issue tracking and resolution, enabling data-driven decision-making. Its ability to create custom ad-hoc dashboards and reports empowers users to derive valuable insights without extensive technical expertise. However, GoodData may be less appropriate for highly complex data analysis or large-scale data processing due to potential limitations in scalability and customization.

Incentivized

I really like to use Prism, compared to other software, for data analysis. It allows a quick "plug and play" of the data and is very tolerant of many data formats. I typically resort to other software only when I need a more specific statistical analysis, or if I need a graphically cleaner visualization.

Incentivized

• It's a good platform that has a flexible pricing plan which means that users can get hands-on service free at the start.
• GoodData provides its users with excellent charts and drill-down analysis which makes complex large data sets so simplified and easy to understand and interpret.
• For me it is so convenient because everything just gets saturated on a single page.

Incentivized

• Data manipulations
• Data visualization
• Ease of use

Incentivized

• It's such a broad product, it's hard to know what the best practices are
• Sometimes it's hard to navigate between the presentation layer and the LDM/backend layer with more details
• I would LOVE to see more customization available in the presentation of the data, it's very restricted with what we can show

Incentivized

• Need a stronger interface with R
• Advanced analysis is difficult to use
• Graphically clumsy

Incentivized

Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well

Nice UI & UX, it's easy for non engineering team members to build reports and show them during demos, we can easily create dashboards and reports and we can give this access to some of our clients too. Overall we are all very happy with this part of the GoodData software.

Incentivized

We are approximately one month since go-live. There has been one short outage.

Performance on refreshing metrics works well.

The fast and comprehensive responses we got from GoodData regarding the doubts we had experienced while starting to use the products and metrics were of great help in ensuring the metrics we were obtaining were accurate to what we wanted to know about our customers' experience and our product areas of opportunity.

Incentivized

Petr was a rock star - patient, knowledgeable, clear and easy to work with.

GoodData implementation team was professional and courteous

Thorough, professional and on time.

I actually investigated around 20 options and in most part the embedding + multi tenant mode that became a key concern. They either do not have the support or the price scaling is terrible or the startup cost is prohibitive. On the average startup cost is around 50k per year and that is the bare minimal with no addon which is not usable, or the scaling in pricing is based off per users. So if I you are running a SaaS business that charge per user 15 dollars a month, if you just want to show one graph through embedding, it might cost you 10 dollars per user. This might make sense if you provide only power users with that option and charge a premium for it but in my scenario my motivation is to democratize the data. That itself makes it commercial not viable to have a cost structure like this.

Incentivized

Excel would be the next best thing to use. It is free for the academic lab to use though the quality of the figure is lacking and not standardized. Excel also lacks easy to use built-in formulas for data manipulation and can be tedious to replicate the same data Prism can do with a single click.

Incentivized

• It has helped us drive down support ticket volume
• Better data insights of support tickets helped identify key customer issues and channelize efforts accordingly
• Detailed analysis of existing issue, helped identify product defects across the board thereby provide meaning insights to engineering teams to resolve product issues that were previously unknown to us

Incentivized

• Excellent figures for publications

Incentivized