TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoodHire

    Score8.4 out of 10
    N/AGoodHire is an applicant background checking technology and API from the company of the same name in Redwood City.

    $29.99

    Truework

    Score7.9 out of 10
    N/AZethos (Truework) headquartered in San Francisco provides automated employment or income verification and management of sensitive information through a web application, or through the Truework API that integrates directly into workflows, helping to speed the background check process. And mortgage lenders can connect Truework with Encompass, ultimately providing employment verification coverage for any U.S. employee.N/A
    Pricing
    GoodHireTruework
    Editions & Modules
    Basic
    $29.99
    Standard
    $54.99
    Premium
    $79.99
    No answers on this topic
    Offerings
    Pricing Offerings
    GoodHireTruework
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    GoodHireTruework
    Considered Both Products
    Inflection Risk Solutions, LLC
    No answer on this topic
    Zethos (Truework)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    No answers on this topic
    User Ratings
    GoodHireTruework
    Likelihood to Recommend
    8.6
    (18 ratings)
    8.0
    (3 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    GoodHireTruework
    Likelihood to Recommend
    Inflection Risk Solutions, LLC
    After confirming a candidate's information, they marked. The highlighted background checks' suspiciousness was decreased with a bit of additional information and intuition, and they turned out to be fine. Whether it be by email, phone, or chat, their customer care is really helpful. We use Gmail, which is linked to our GoodHire account, and we get answers quickly.
    Incentivized
    Read full review
    Zethos (Truework)
    Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.
    Incentivized
    Read full review
    Pros
    Inflection Risk Solutions, LLC
    • Allows for Ongoing Alerts where you can continue to know the background checks are being run
    • Allows you to make selections for each background check and cater it to the specific background check you are ordering
    • Cost effective
    • Quick and timely background checks come back after you order them
    Incentivized
    Read full review
    Zethos (Truework)
    • The staff is very knowledgeable and competent. We shared our data and they were able to convert the information as per they requirements.
    • We spent very little time in integrating with them.
    • We were able to integrate using the available resources and did not need to create complex reports.
    Incentivized
    Read full review
    Cons
    Inflection Risk Solutions, LLC
    • Does not include ability to run bulk background checks
    • No ability to "run and go" -- requires a few pages of clicking through
    • Results older than a few months become archived & are held in a different section of website - making it harder to find them
    Incentivized
    Read full review
    Zethos (Truework)
    • Customer Support management could be improved.
    • Video advisory or consultation could be added as a feature.
    Read full review
    Likelihood to Renew
    Inflection Risk Solutions, LLC
    Very dependable and thorough
    Incentivized
    Read full review
    Zethos (Truework)
    No answers on this topic
    Support Rating
    Inflection Risk Solutions, LLC
    Haven't had any issues with Goodhire's customer support.
    Incentivized
    Read full review
    Zethos (Truework)
    Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.
    Incentivized
    Read full review
    Alternatives Considered
    Inflection Risk Solutions, LLC
    Our previous vendor had slow turn around times, often we would see background checks taking weeks to return results to us. We would also note discrepancies in state compliance and have to point them out to be addressed by their system. Good Hire seems to be more compliant with state regulations and have had quicker processing times for our end users
    Incentivized
    Read full review
    Zethos (Truework)
    As an organisation, we have evaluated many HRMS software before shortlisting this one. It has an original data source for millions of workers and helps in easy verification. It is the second-largest network for income and employment verification. Moreover, it has simple and easy-to-understand scenarios which are illustrated by easy-to-understand examples.
    Read full review
    Return on Investment
    Inflection Risk Solutions, LLC
    • Goodhire ensures that our data is protected and confidential.
    • GoodHire provides accurate results with the most up-to-date information available.
    • GoodHire has improved the accuracy of hiring, reducing the time to hire. It has also helped increase employee satisfaction by providing reliable applicant history information. This, in turn, has helped improve employee retention and reduce hiring costs.
    Incentivized
    Read full review
    Zethos (Truework)
    • We are saving approx. 8-10 hours a week that we can focus on other business needs and priorities.
    • In the approx. 21 months we've been using Truework our associates have self-generated almost 500 letters.
    • In the same amount of time, Truework has completed almost 1,700 verifications saving us approx. 732 hours.
    Incentivized
    Read full review
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