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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Assistant for Developers

    Score8.9 out of 10
    N/AUsers can build custom conversational experiences using Google Assistant’s voice and visual APIs. Take users on journeys through a product, using Assistant’s natural language understanding (NLU) capabilities and developer tools.N/A

    ZoomInfo Chat

    Score7.9 out of 10
    N/AZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.N/A
    Pricing
    Google Assistant for DevelopersZoomInfo Chat
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Assistant for DevelopersZoomInfo Chat
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Assistant for DevelopersZoomInfo Chat
    Considered Both Products
    Google
    No answer on this topic
    ZoomInfo
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    28 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    26 Answers
    Features
    Google Assistant for DevelopersZoomInfo Chat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Google Assistant for Developers and ZoomInfo Chat
    Feature
    Google Assistant for Developers
    -
    Ratings
    ZoomInfo Chat
    9.3
    1 Ratings
    8% above category average
    Chat history and transcripts00 Ratings9.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings9.01 Ratings
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    User Ratings
    Google Assistant for DevelopersZoomInfo Chat
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (28 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (8 ratings)
    User Testimonials
    Google Assistant for DevelopersZoomInfo Chat
    Likelihood to Recommend
    Google
    I'm in a Me vs. The World environment rather often. I can connect to my outer realm when heading to live meetings. Auditions, job assignments all via my assistant. I like having the ability to capture the moment and rewrite it as well. This is a primary driver for me. Sometimes branching out or when collaborating, I think I work a little harder in the moment than Google Assistant might but that is moreso my limitations and not the feature so much. I catch this scene when I'm in a group environment or at times having to create and respond to a larger scale event. Not a deal breaker for me however.
    Incentivized
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    ZoomInfo
    ZoomInfo chat is a very good tool for user engagement on the website and lead conversion. It's a very good tool that provides live chat, chat boat, and also a meeting scheduler so that customers can choose the preferred time to discuss with the sales team. It's very good for improving the productivity of the sales team and acquiring quality customers.
    Incentivized
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    Pros
    Google
    • To-do lists and task boards so I can work on it better, and can ask quickly on what I need to do.
    • Saves time and increases efficiency - I can ask and can answer relevant answers
    • Set-up meetings - quickly scheduling and checking for time which suits all people
    Incentivized
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    ZoomInfo
    • It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well.
    • Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went.
    • They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience.
    Incentivized
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    Cons
    Google
    • I think newer, complementary ideas are a bit sharper than Google Assistant especially in a Q&A environment or when seeking some depth to a subject. That enhancement is to be expected I feel. And Google Assistant is not so self limiting so I don't have a lot of improvement needs because I use this for what I've become accustomed to and for the ability overall.
    • It is always important to do your best around hectic places, in bad tower signal areas or even if trying to do something new while using Google Assistant. Have patience in the setting. It pays off.
    Incentivized
    Read full review
    ZoomInfo
    • It could improve on total data provided when a lead is sent
    • Integrate intro messages, or give a confidence index on how often the lead is replying. They have this feature in other zoom products
    • Allow visitors to directly contact sales team or marketing.
    Incentivized
    Read full review
    Usability
    Google
    I feel this can be adjusted and after some trial and error you sort of start knowing what will work and how. And I have to say the overall impact becomes personal and we are all different. I'm small scale and as I've said, it works.
    Incentivized
    Read full review
    ZoomInfo
    This is the main feature, so they've designed it well with companies like mine in mind. It's fast, clean, efficient, and perfectly integrates with main Zoom sales products, which is something every single one of us uses. So the synergy was already on the table before we started. Highly easy to use, minimal training required.
    Incentivized
    Read full review
    Support Rating
    Google
    No answers on this topic
    ZoomInfo
    As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs!
    Read full review
    Alternatives Considered
    Google
    I chose this because it was easier for me and can be accessed via mobile and laptop too because it enables cross device support because it helps in adding more depth to my life, and can help me save tons of time.
    Incentivized
    Read full review
    ZoomInfo
    As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable visitors, that is where ZoomInfo chat plays its role.
    Incentivized
    Read full review
    Return on Investment
    Google
    • positive because it saves my time and improves productivity
    • I can do quick research based on my thoughts and even asking it to write notes
    Incentivized
    Read full review
    ZoomInfo
    • It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple.
    • Fabulous chatbot arrangement that expanded our site changes.
    Incentivized
    Read full review
    ScreenShots