Google Authenticator vs. Ivanti Connect Secure

Logging into my work accounts is where Google Authenticator works best. Also, I had a personal account get hacked. I had an account created to book hotels, but someone was constantly resetting my password. To prevent further hacking attempts, I set up Google Authenticator. I do not believe it would be appropriate for banking accounts.

Incentivized

Pulse SDP is well suited in an environment where the majority of employees are working remotely or have extensive business travel. In today's environment where cybersecurity is of the utmost importance for all organizations, Pulse SDP provides a solid level of security for those remote employees or those traveling.

Incentivized

• One strength is in how it checks identity to stop unwanted people from getting access.
• Another strength is in cutting down on the frustration of users for the authentication process.
• With the pandemic and needing to work away from the office it also provided additional security in keeping our network/infrastructure safe.

Incentivized

• Reliable links.
• Efficient connection timeouts.

Incentivized

• I once performed a factory reset of my smartphone which had Google Authenticator. I didn't have a backup for the device. When I restored my phone with the same google account, I was not able to restore the authenticator app settings. I had to add all the keys back into the app to use it. This is cumbersome, but I understand it is set up this way for security reasons.
• I don't like the ease with which it lets you delete a key. If I accidentally delete a key, I am doomed to get my 2FA key reset, unless I still have the QR code saved somewhere.

Incentivized

• The central management tool is not mature.
• The option to connect before logging in using Network Connect is EOL, and the alternative is not good enough currently (requires machine authentication).

Incentivized

It works as intended, easy to setup, free and gives you another level of security against any unwanted access or cyber attacks

Incentivized

It's as easy as opening the app and what I need it for is there. I don't have to fumble with other accounts or getting something else to open it for me. I have all the access that I need for the use of the app within seconds and I can get access to the info that I need.

In terms of availability, I had not experienced any issues with outages or the product not working when needed

Incentivized

The performance of google Authenticator is good and I have not experienced any slow downs

Incentivized

I have found Google’s support to be hit or miss. There are times when they are very responsive, and I get my issue resolved quickly, and there are times where a response from them takes weeks. There is no in-between. But my support experience with this particular product is nonexistent because I have not had a problem with it yet. Hopefully, we do not have any problems with it either.

Incentivized

At Adecco, first and foremost, we have Pulse SDP easy to use for our employees. This is a critical factor for us because employees are spending much less time calling into support than engaged in high payoff activities. However, when I have called in for support, Pulse SDP has been responsive and effective.

Incentivized

It was easy to implement and it went very smoothly. No issues

Incentivized

First, Google Authenticator meets the security requirements which should be considered "table stakes". Second, simplicity is critical. Many users don' understand why they are setting up MFA (or they just don't care), and so adding additional complications to their day-to-day is always challenging. When it is simple, it makes life a lot easier. Finally, trust (due to the brand name recognition, primarily) removes any notion of "what is this?" that the user may have from being required to install something on their personal device for work purposes.

Incentivized

The F5 product was more complicated to manage and requires more time to get used to. Juniper VPN is simpler. F5 BIG-IP Access Policy Manager may be better if you need other side solutions like load balancing and GSLB. So, it really depends on your requirements.

Incentivized

The product doesn’t have any features of tools that can help it scale

Incentivized

• More secure data = less worried about a data breach.
• Takes longer to log in, and if I don't have my phone then I have to go looking for it, so it really makes it so that you can't be without your phone, which in certain instances is annoying or not possible and can hold up work time.
• Everyone is willing to use the same program because everyone likes Google—makes it easier to manage.

Incentivized

• Potential to implement tight controls on third party risk.
• Reliable remote access.

Incentivized