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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A

    Panopto

    Score7.5 out of 10
    N/APanopto is a video management platform for businesses and universities from the company of the same name in Seattle, supporting the recording, sharing, live streaming, and (after recording) sharing via LMS or internal video site, video search, and virtual classroom.

    $14.99

    per month

    Pricing
    Google Hangouts (Classic)Panopto
    Editions & Modules
    No answers on this topic
    Pro
    $14.99
    per month
    Offerings
    Pricing Offerings
    Google Hangouts (Classic)Panopto
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Google Hangouts (Classic)Panopto
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Panopto
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    44 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    47 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    No answers on this topic
    Features
    Google Hangouts (Classic)Panopto
    Cloud PBX
    Comparison of Cloud PBX features of Google Hangouts (Classic) and Panopto
    Feature
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Panopto
    -
    Ratings
    Hosted PBX6.915 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)7.725 Ratings00 Ratings
    User templates5.022 Ratings00 Ratings
    Call reports9.034 Ratings00 Ratings
    Directory of employee names3.045 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Google Hangouts (Classic) and Panopto
    Feature
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Panopto
    -
    Ratings
    Answering rules8.033 Ratings00 Ratings
    Call recording7.937 Ratings00 Ratings
    Call park7.018 Ratings00 Ratings
    Call screening9.036 Ratings00 Ratings
    Message alerts8.058 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Google Hangouts (Classic) and Panopto
    Feature
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Panopto
    -
    Ratings
    Video conferencing9.079 Ratings00 Ratings
    Audio conferencing9.079 Ratings00 Ratings
    Video screen sharing7.148 Ratings00 Ratings
    Instant messaging9.052 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Google Hangouts (Classic) and Panopto
    Feature
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Panopto
    -
    Ratings
    Mobile app for iOS8.173 Ratings00 Ratings
    Mobile app for Android8.071 Ratings00 Ratings
    Video Marketing
    Comparison of Video Marketing features of Google Hangouts (Classic) and Panopto
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Panopto
    7.0
    6 Ratings
    8% below category average
    Video personalization00 Ratings7.06 Ratings
    eCommerce00 Ratings6.01 Ratings
    Support for advertisements00 Ratings7.01 Ratings
    Video SEO00 Ratings8.02 Ratings
    Video Platform Integrations
    Comparison of Video Platform Integrations features of Google Hangouts (Classic) and Panopto
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Panopto
    9.4
    7 Ratings
    41% above category average
    Integration to LMS00 Ratings9.47 Ratings
    Video Security
    Comparison of Video Security features of Google Hangouts (Classic) and Panopto
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Panopto
    8.8
    10 Ratings
    3% above category average
    Video access controls00 Ratings9.09 Ratings
    User management00 Ratings9.010 Ratings
    Video link sharing00 Ratings10.010 Ratings
    Internal video00 Ratings8.010 Ratings
    External video00 Ratings8.09 Ratings
    Video Player
    Comparison of Video Player features of Google Hangouts (Classic) and Panopto
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Panopto
    8.5
    10 Ratings
    4% above category average
    Player customization00 Ratings7.08 Ratings
    Embedded videos00 Ratings9.08 Ratings
    Video quality / Bandwidth controls00 Ratings8.89 Ratings
    Mobile compatibility00 Ratings9.08 Ratings
    Video Analytics
    Comparison of Video Analytics features of Google Hangouts (Classic) and Panopto
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Panopto
    7.5
    10 Ratings
    5% below category average
    A/B testing00 Ratings9.04 Ratings
    Streaming quality reports00 Ratings6.04 Ratings
    Per viewer tracking00 Ratings8.010 Ratings
    Per video tracking00 Ratings8.010 Ratings
    Video analytics dashboard00 Ratings6.38 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Google Hangouts (Classic) and Panopto
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Panopto
    8.1
    9 Ratings
    6% below category average
    On-Demand video00 Ratings7.68 Ratings
    Live streaming00 Ratings7.28 Ratings
    Impact of streaming on network00 Ratings8.04 Ratings
    Video upload & format support00 Ratings9.08 Ratings
    Video library / File management00 Ratings9.29 Ratings
    Video portal00 Ratings7.88 Ratings
    Video Engagement
    Comparison of Video Engagement features of Google Hangouts (Classic) and Panopto
    Feature
    Google Hangouts (Classic)
    -
    Ratings
    Panopto
    8.8
    7 Ratings
    10% above category average
    Audience polling00 Ratings10.05 Ratings
    Audience Q&A / Live chat00 Ratings7.25 Ratings
    Video comments00 Ratings9.27 Ratings
    Best Alternatives
    Google Hangouts (Classic)Panopto
    Small Businesses
    CallFire
    Score9.7 out of 10
    Vidyard
    Score8.3 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Vidyard
    Score8.3 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Ensemble Video
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Google Hangouts (Classic)Panopto
    Likelihood to Recommend
    8.0
    (91 ratings)
    8.0
    (12 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (7 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (36 ratings)
    7.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Google Hangouts (Classic)Panopto
    Likelihood to Recommend
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
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    Panopto
    Panopto is great if you have a lot of video content that you need to put in a central repository. It makes it easy to manage who sees it and how it is categorized. The captioning features are also really good too. For folks to view the video, they don't need a Panopto account. You can send them a direct link. If you want to upload videos, however, they will need a Panopto account. If you only have a few videos or care less about usage statistics, SharePoint may be a better file repository option
    Incentivized
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    Pros
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
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    Panopto
    • Simple to use - It really is a click-and-go system. Log in, click on record, and you're set.
    • Flexible - It allows multiple information-rich inputs to be recorded simultaneously (for example, the screen, webcams, microphones, etc.). For some demonstrations, having multiple perspectives/views can be beneficial. The ability to add multiple webcams enhanced the value of some of my recordings.
    • Reliable - This is critical when an unforeseen opportunity arises and you want to capture it visually and with audio. I had multiple experiences where a unique person was available briefly and due to Panopto's reliability, I was able to capture content that would otherwise have been seen by only those physically present at the time.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Panopto
    • Panopto doesn't fully support Ultra courses in Blackboard - we can do quizzing, which is very helpful, but we can't do video submissions like an Original course.
    • There is no built-in certificate option for completing a video and its quiz questions, which requires us to use additional systems for tracking and awarding.
    • Analytics are mediocre. The reporting tools are challenging to use and to get clear information on a consistent basis.
    • Quizzing is limited to multiple choice or T/F -- there is no reflection point or open-ended question format.
    Incentivized
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    Usability
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
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    Panopto
    Needs some work, but I'm sure improvements will come over time
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
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    Panopto
    Panopto has been quick to answer any questions, but their rollouts and updates have caused issues where we felt a little blindsided by unexpected changes. Their development cycle is slow and often their promises for future updates have been extremely slow or never come.
    Incentivized
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    Alternatives Considered
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
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    Panopto
    Cost wise, unless you have a huge audience, Panopto is better. Both Zoom Meeting and Kaltura and for more expensive and a smaller program/company may not have the demand to justify them. Kaltura - is a far superior tool, the UI is much more modern and easier for a novice user to understand, and it makes sharing videos amongst faculty much easier. The LMS integration if far smoother and the recording is much easier and faster (from within the LMS). The analytics are also present in a much cleaner and digestible way. Lastly, the quizzing feature is far more robust. Zoom - Smoother at streaming and live interactions. Stronger chat feature and supports larger audiences, it can handle over 100 HD webcams at once if needed. It does basic desktop capture and supporting audio-only formats that can easily be converted to Podcast or Soundcloud. Google Loom - This one is not listed above as it's rather new but its a FREE tool for fast video/desktop/PPT recordings and it's extremely fast and easy to share. That said it's pretty basic as far as any additional features are concerned. Post-production editing is limited to basic timeline trimming.
    Incentivized
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    Return on Investment
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
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    Panopto
    • Panopto integrates with our LMS, D2L quite well. It makes the process very simple for our instructors and students to record and watch videos.
    • It does not require any plugins or software to watch videos, as they load up in a web browser.
    • The videos work on mobile and embed easily in courses or on websites.
    • We also enjoy the easy sharing of videos and simplified management in the web portal.
    Read full review
    ScreenShots