Google Vault vs. Sonian (discontinued)

Well suited - 1. Quick archival esp in Google workspace apps. Very easy to archive and store important conversations, chats, etc. 2. Search and eDiscovery - Very important feature. Less appropriate - 1. Export - Very limited options and sometimes a cause of concern due to limited options post eDiscovery. 2. Integration - Very limited integration options and leads to the use of multiple alternatives or workspaces. 3. Archival post deletion - No option for this that leads to missing important elements sometimes.

Incentivized

We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.

• Archiving - Archiving of emails, chats, etc, Pretty easy to use and have some amazing features wrt to duration, access, etc.
• Search - Post archival, Google Vault makes it pretty easy to search for relevant content and eDiscovery.
• Auditing - Workspace manager can easily audit user activities. Helps security at the org level.

Incentivized

• Sonian search is rightly praised for ease of use, scale, performance and accuracy.
• Sonian archive can be deployed rapidly without the need for costly professional service engagements.
• Seamless process to import PST files into the archive.
• Sonian has a high focus on compliance and governance which is reflected with their fast and accurate search function.

Incentivized

• More export options are available to the user, specifically allowing exported data to be imported into a new account easily
• The interface is very basic and easy to use, but the dashboard could show more information to make it more usable

Incentivized

• Speed is slow sometimes
• The Outlook plugin does not always find all emails when searching

It performs as expected with no exceptions.

We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.

The product is similar offering but it is already well integrated into the other g-suite products that we use. It works really well in terms of searching and indexing documents. Other products seemed more elaborate and were complex to implement and use. Since our use case was rather simpler data backup and retrieval, hence it seemed a good fit to implement

Incentivized

Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin

Incentivized

• Positive ROI- able to conveniently store and access files/data that otherwise would not have been as organized. Not only makes my day more efficient but leads to a better client experience.
• Organized storage.
• Easy interface once you get used it it- give it about a month.

Incentivized

• We have been able to reduce a lot of store space by moving all PST files to the archiver.
• Users love how easy it is to find old emails that were deleted long ago.
• Some users now rely on this service