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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GQueues

    Score1 out of 10
    N/AGQQueues is a project management solution with features such as task management, calendar management, and smart filtering.

    $3

    per month per user

    WorkHub Tasks

    Score9 out of 10
    N/AWorkHub Tasks is a task management platform that is designed to help organizations build better relationships with customers. The platform provides roles and rights to ensure that data privacy is maintained both within and outside the company. WorkHub Tasks also includes escalation management features, which help ensure that tasks are completed on time and according to the requirements. Additionally, the platform allows for ticket creation from multiple channels, such as email and…

    $1

    per month per user

    Pricing
    GQueuesWorkHub Tasks
    Editions & Modules
    GQueues for YOU
    $3
    per month per user
    GQueues for BUSINESS
    $4
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    GQueuesWorkHub Tasks
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsNo credit card required. Plans billed annually.—
    More Pricing Information
    Features
    GQueuesWorkHub Tasks
    Incident and problem management
    Comparison of Incident and problem management features of GQueues and WorkHub Tasks
    Feature
    GQueues
    -
    Ratings
    WorkHub Tasks
    9.6
    2 Ratings
    16% above category average
    Organize and prioritize service tickets00 Ratings9.42 Ratings
    Expert directory00 Ratings9.42 Ratings
    Subscription-based notifications00 Ratings9.62 Ratings
    ITSM collaboration and documentation00 Ratings10.02 Ratings
    Ticket creation and submission00 Ratings10.02 Ratings
    Ticket response00 Ratings9.42 Ratings
    Best Alternatives
    GQueuesWorkHub Tasks
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    Todoist
    Score9.3 out of 10
    Help Scout
    Score9.3 out of 10
    Medium-sized Companies
    Google Tasks
    Score8.4 out of 10
    LiveAgent
    Score8.8 out of 10
    Enterprises
    Google Tasks
    Score8.4 out of 10
    Front
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GQueuesWorkHub Tasks
    Likelihood to Recommend
    1.0
    (5 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    GQueuesWorkHub Tasks
    Likelihood to Recommend
    GQueues
    GQueues ties in very nicely with the principles outlined in David Allen's "Getting Things Done" so if you're a fan, give GQueues a try. I use GQueues both personally and professionally to help keep things in order. I find it easy to modify how I use this service when my needs change. I also use GQueues to keep track of future ideas, websites and books to be read someday and overall goals. It is very customizable to what you need.
    Incentivized
    Read full review
    WorkHub
    WorkHub Tasks is best suited for companies searching for a better way to handle customer queries. It is also appropriate to resolve customer queries in time. Last but not least it is well suited for providing excellent customer service.
    Read full review
    Pros
    GQueues
    • Handling recurring tasks.
    • Assigning tasks.
    Incentivized
    Read full review
    WorkHub
    • The chat feature allows us to have real-time conversations with customers
    • It helps us to resolve customer issues more quickly.
    • WorkHub Tasks make it possible for the team to raise customer satisfaction
    Read full review
    Cons
    GQueues
    • Needs more display options, e.g. display tasks in "card" format
    • Screen format is a bit dated.
    • Awkward to use when window is maximized.
    Incentivized
    Read full review
    WorkHub
    • After the projects are finished, there should be a mechanism to sort them.
    • Search by username ought to be available.
    • There should be a project-based sorting.
    Read full review
    Support Rating
    GQueues
    They are very responsive via email.
    Incentivized
    Read full review
    WorkHub
    No answers on this topic
    Alternatives Considered
    GQueues
    We have tried some other task management tools such as Producteev. This one is very intuitive and just does what you need it to do and does it well.
    Incentivized
    Read full review
    WorkHub
    HubSpot has a lower learning curve. On the other hand, WorkHub Tasks provides project management on a larger scale, giving more priority to the tasks; that is why it is my favorite.
    Read full review
    Return on Investment
    GQueues
    • GQueues makes it easy for me to track next steps to avoid missing deadlines
    Incentivized
    Read full review
    WorkHub
    • Intelligent query handling due to relative task assignment
    • Smart instead of the hard work enables using resources on other tasks
    • customer retention has gone up significantly
    Read full review
    ScreenShots

    GQueues Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    WorkHub Tasks Screenshots

    Screenshot of WorkHub Tasks AI-based helpdesk ticketing system is designed to automatically read all customer feedback and convert a single query into a ticket. It is then assigned to the relevant person as per the category of the ticket.Screenshot of Once the ticket lands into the helpdesk ticketing system, each customer query is divided into relevant tasks based on their technical requirement. Each expert from the relevant category is allotted their query. If needed, the user can also create a manual task assignment by simply entering the information and assigning it to the relevant person with its deadline. With this process, customer communication becomes simpler and more manageable.Screenshot of The platform is designed to support multiple channel integrations so users can check all customer queries from a single platform. Channels including email service, a business website, or social media sites like Facebook & Twitter, every customer query is handled through WorkHub Tasks.Screenshot of WorkHub Tasks meets security standards with features that include PCI DSS compatibility to encrypt data, whitelisting & blacklisting of data sources, and SSO (Single Sign-On) / Login via Social Media options.