Grade.us vs. Growave

Grade.us is a great way to implement a process/system for continuously garnering a steady stream of reviews from your clients.

Incentivized

After an exhaustive search, I was excited to choose Growave for my biz rewards & loyalty program, the Smile High Club™. The app is very customizeable so has checked off every requirement as far as our branding style guide goes. The greatest thing about Growave is its people. They are so kind, patient & know their stuff!! They always have an answer for me

• Automates review requests.
• Makes review monitoring across sites easy.
• Makes reporting on review progress simple.

Incentivized

• Support - They respond to emails quickly and professionally.
• Coding - They are Shopify experts and will also try to find a solution to a request.
• They are also cost effective meaning we are able to progress with development of our site without the high cost some other agencies charge.

• Video support could be a little more granular.
• The nomenclature used in the dashboard is a little unclear to a new user.
• The password assignment system is a bit over-engineered making it harder to use.

Incentivized

• Consider making some of the Enterprise only features available to Growth. Specifically, ability to offer products in exchange for points! I would like to give my best customer the opportunity to earn really cool corporate swag. For example, Collect 100 S'Miles (points) in exchange to WhiteBrights leather book bag. Also, Klaviyo integration. That should not be an Enterprise level feature?

Because it has been a very useful app, easy to use, filled with great options and a terrific customer service.

Incentivized

We're currently a small newly launched eCommerce business so our needs are pretty basic. This app is free and does what we need it to and Growave's customer support and their dev team are super patient, helpful and attentive.

They are very prompt when we send an inquiry and very helpful with fixing issues.

Incentivized

They are super attentive and will work with you to make sure that Growave is properly integrated on your site. I had a few conversations with them. They always had prompt replies and they helped to create some custom solutions so that their modules matched the style of our website. It was overall a really great experience working with them.

Incentivized

It was easy to do and their support team helped when needed.

Incentivized

Different scopes in total, but G.us does a far better job in review management and social proof growth.

Incentivized

Yotpo seems to have more ways to integrate your reviews with other features on your site, but Growave is a simple solution for people who aren't actively focusing their attention on reviews. Yotpo also seems to have better filters for negative keywords and swear words (important for children's toy company). However, Yotpo carries a much higher price tag.

Incentivized

• Grade.us has allowed us to bring a valuable service to the table for our clients as well as a solid source of recurring revenue. A win win!

Incentivized

• Consumers truly enjoy the loyalty point program.
• The App makes it very fluid for easy log in's by the consumer.
• E-mail Notifications and retention programs are effective.