TrustRadius

Grade.us vs. ReputationStacker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Grade.us
Score 8.9 out of 10
N/A
Grade.us allows businesses to generate, monitor, and market online reviews to increase the companies visibility in search, create and showcase social proof to build their reputation, and collect feedback to improve their customer experience. Create a Review Funnel Landing Page The review funnel landing page allows users to segment happy customers to leave a review on the major like Google and Facebook and industry-specific review sites. Generate…
$180
3 seats ($60 for additional seats)
ReputationStacker
Score 10.0 out of 10
N/A
ReputationStacker's review management software helps businesses get more reviews, rank higher in local search, and win customers automatically. It is offered as a completely hands-off online reputation management system. ReputationStacker’s reporting suite turns qualitative feedback from reviews and NPS surveys into quantified, actionable data which can be used to improve a business, driving more positive reviews and better…
$79
per month
Pricing
Grade.usReputationStacker
Editions & Modules
Professional
$180.00
3 seats ($60 for additional seats)
Agency
$400.00
10 seats ($40 for additional seats)
Partner
$2500.00
100 seats ($25 for additional seats - tiered discounts at higher volumes)
Lite
$79
per month
Standard
$99
per month per location
Professional
$124
per month per location
Offerings
Pricing Offerings
Grade.usReputationStacker
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsWe offer a free basic version of white-labeling the dashboard for agencies, but also offer Premium white-label. Premium White-label Option Agency customers may optionally choose to put the entire Grade.us dashboard under your brand and domain. There are additional annual costs to cover the SSL certificate, dedicated hosting, and installation/renewal: $440/yr. This option is not available to Professional plan customers.Discount available for annual billing.
More Pricing Information
Community Pulse
Grade.usReputationStacker
Best Alternatives
Grade.usReputationStacker
Small Businesses
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
Medium-sized Companies
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
Enterprises
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Grade.usReputationStacker
Likelihood to Recommend
9.0
(4 ratings)
-
(0 ratings)
Support Rating
9.3
(4 ratings)
-
(0 ratings)
User Testimonials
Grade.usReputationStacker
Likelihood to Recommend
Traject
Grade.us is a great way to implement a process/system for continuously garnering a steady stream of reviews from your clients.
Josh Kandle | TrustRadius Reviewer
Josh Kandle
Marketing Director
Read full review
ReputationStacker
It's amazing for getting new Google reviews, responding to reviews, and tracking reviews. It also makes it easy for us to follow up with our clients, helping us manage expectations and resolve issues. It's not a full customer support system (and it doesn't try to be).
HP
Read full review
Pros
Traject
  • Automates review requests.
  • Makes review monitoring across sites easy.
  • Makes reporting on review progress simple.
Mark Fortune | TrustRadius Reviewer
Mark Fortune
Marketing Consultant & Owner
Read full review
ReputationStacker
  • Review generation.
  • Review monitoring.
  • Review responses.
HP
Read full review
Cons
Traject
  • Video support could be a little more granular.
  • The nomenclature used in the dashboard is a little unclear to a new user.
  • The password assignment system is a bit over-engineered making it harder to use.
Roger McManus | TrustRadius Reviewer
Roger McManus
Principal
Read full review
ReputationStacker
  • Drill deeper in reports.
HP
Read full review
Usability
Traject
No answers on this topic
ReputationStacker
We had our marketing person set it up, and now it automatically gets us Google reviews. It couldn't be easier.
HP
Read full review
Support Rating
Traject
They are very prompt when we send an inquiry and very helpful with fixing issues.
PL
Read full review
ReputationStacker
We don't require much support, but when we need it, they are very responsive and helpful.
HP
Read full review
Alternatives Considered
Traject
Different scopes in total, but G.us does a far better job in review management and social proof growth.
Mark Fortune | TrustRadius Reviewer
Mark Fortune
Marketing Consultant & Owner
Read full review
ReputationStacker
We did demos with all of them. Birdeye and Podium seem to handle reviews well, but they also have a lot of other features we'd never use. We chose ReputationStacker because of its dedicated focus on reviews (getting them, monitoring them, responding to them). That's all we wanted, and it's exactly what ReputationStacker does.
HP
Read full review
Return on Investment
Traject
  • Grade.us has allowed us to bring a valuable service to the table for our clients as well as a solid source of recurring revenue. A win win!
Josh Kandle | TrustRadius Reviewer
Josh Kandle
Marketing Director
Read full review
ReputationStacker
  • The ROI is tremendous, given how it keeps us ranking high in Google local search.
HP
Read full review
ScreenShots

Grade.us Screenshots

Screenshot of White label the Grade.us platform with your company's logo.Screenshot of Use the review funnel to make it as easy as possible for customers to leave a review on the review sites important to your business.Screenshot of Monitor all of your reviews and respond to them with the Grade.us review monitoring command center.Screenshot of Stream your greatest reviews to your website with the embeddable widget or WordPress Plugin.Screenshot of Analyze your review performance with in-depth reports.

ReputationStacker Screenshots

Screenshot of ReputationStacker's review management interface, which helps businesses of all sizes get more reviews, respond to them, share them on social media & their own websites, and manage their entire online reputation from a single dashboard.Screenshot of ReputationStacker's review monitoring dashboard. It monitors reviews from over 100 review sites, from Google to industry-specific review sites (like Avvo for lawyers and Healthgrades for doctors). The user can respond to reviews directly from the ReputationStacker dashboard, and assign reviews to teammates for follow-up, share reviews as posts on social media pages, and share reviews on a company's website via the Review Feed widget.Screenshot of ReputationStacker's reports. These help to turn the qualitative feedback from online reviews and customer feedback into quantified data. ReputationStacker works for single-location SMBs, but for multi-location online reputation management, the system is not only designed for automatic review generation, but also to run apples-to-apples comparisons of a business's locations to discover what customers really care about, including what's being done right, to where improvements can be made.Screenshot of ReputationStacker’s automated review generation, which requires no manual follow-up. The system lets you set your ideal timing and delivery method (email, text message, or both) so each review request feels natural. Review request templates in ReputationStacker are also customizable. So if you want to sound more casual or more formal you can customize them to fit your brand. ReputationStacker's review request forms are on-brand and customizable so you can collect more customer feedback on the frontend, or streamline things and send customers directly to the review sites that are most important (Google, of course, but also niche and industry specific review sites).Screenshot of ReputationStacker's AI review responses stand out for a few reasons: 1) Their prompting allows you to dial-in your brand voice so responses sound like they're coming from you and not some generic review response generator. 2) You can train the system on your previous responses so AI-generated review responses sound just like how you've replied to reviews in the past. 3) You can set the threshold at which the system automatically responds to reviews (for example: "Only auto-respond to 5-star reviews") and when to let you approve, re-generate or edit the response before you send it.Screenshot of ReputationStacker's review widgets can showcase reviews on a company website. You can choose which reviews you want to show (for example, you can create a Google review widget that only displays Google reviews that mention a specific service), and every time a new review comes in that meets your criteria, the system will automatically add it to the widget. The widget can be customized with a few clicks. Copy the embed code and paste it on a website wherever the review should appear. You can even add multiple review widgets on your site to highlight specific services or locations.