Grafana vs. Piano Analytics

Grafana is a one stop solution for all application monitoring needs. In our organisation, we use nodeJs. We run it using pm2. Since we didn't use Grafana it was hard for us to know if an app has stopped working unless we find it ourselves because our other app components were failing, or someone called us up and told about the situation. We were already using Grafana for monitoring our Ubuntu servers, but we hadn't had set it up for our app monitoring. Somehow we decided to monitor our nodeJs app with Grafana. It's a really good decision we made. We used Grafana nodeJs module "prom-client" for our node app which brought us relief from app failing situations. Since we have implemented Grafana for our Node app, it has helped us to monitor every health aspect of our node app. Now we have set up alerts based on heap-memory, so when heap memory goes beyond a set threshold we get notified and take the right steps ultimately saving our app from crashing and of course from losing business and reputation.

Incentivized

When it comes to web analytics AT Internet is well suited. We introduced AT Internet in 2017 after an evaluation project with other professional analytics solutions. Starting with our corporate website we quickly rolled it out to our customer experience platform, our webshops, and our corporate intranet based on SharePoint 2013. Especially the use in our intranet brought significant improvements over the standard analytics features SP 2013 is offering. The ATI tag systems with their flexibility allow us to include company-specific properties and thus making it possible for us to analyze our intranet usage on segments such as locations, branches, and so on.

Incentivized

• It visualizes metrics very well coming from any well known data source.
• It sends alerts to collaboration channels when a threshold is breeched.
• Graphs and dashboards are portable (Graph-as-a-Code).

• A very strong, supportive team who are keen to develop the relationship and deliver business value
• Excellent 'real-time' data availability through rapid data processing
• Powerful tools for analysing content consumption and usage patterns
• A range of API options to deliver data in the format required
• A process of continuous evolution in the data tools provided

Incentivized

• Functions to customize values
• Improved user experience

Incentivized

• Integrations with outside vendors: there are many ways to integrate data from outside vendors, however you can't display this information in every application unless you create a custom field, which can sometimes be limiting.
• Access rights: there are two places to assign access rights and each place has slightly different functionality. You can get really granular with what each person has access to, but it is easy to miss a check box and have to go back and correct it.
• Visualizations across applications: there are some really cool visualizations in the oldest application they support that includes predictive traffic estimates, automatic multi-period variations, etc., that aren't available yet in the newer applications.

I gave this rating because I think that AT Internet is a good tool, user-friendly easy for onboarding and simple dashboards, however the majority of people use Google Analytics, especially media agency, it is easier for them to use Google Analytics.

Incentivized

Overall the experience is very good, it's quick, relaiable and does everything I would want. The only problems I have are matching the correct stats to what I want. It can be painful trying to find the right thing and the explanations are not always the clearest. That's the only issue i've found though.

Incentivized

I don't have any exemple in mind where AT Internet interface hasn't been available, i have always been able to use AT Internet when i needed it. The only issues to notice is that it happens sometimes that real time or D-1 datas are partially delayed.

Incentivized

All excel reports are downloaded very quickly, even if the query is more than 20 000 lines.

Incentivized

I have not used the Support Team thereby I am unable to review how their Support Teams works. However, in an instance where I had an issue, my concerned department contacted their support team and I was provided with the solution of the problem I was facing within a short span of time.

Incentivized

The in-person training unfortunately does not match to our expectations, was too much focus on digital basis and not on AT Internet functionnalties and how to use it. We paid for one day and only 15 minutes at the end was focused on our real needs in terms of media analytics.

Incentivized

No online training

Incentivized

The support team helps us to implement AT Internet.

Incentivized

Grafana has a direct plugin to Icinga monitoring solution and allowed for easy configuration for us. At the time of implementation, other services did not have such an integration. As we already had a very customized and heavily introduced monitoring solution in place, we needed settings that could plug into the system quickly and efficiently. This was the case with Grafana and allowed us to have all the integrations we needed with services such as Icinga

Incentivized

AT Internet shows a deep understanding of our business objectives and provide us with ideas on how to solve them. They grant us enough time to try their tools and to be sure the tools are helpful. The data we've got in the Analyzer was manually checked and it was completely correct. Their roadmap was clean and aligned with our strategy

Regarding AT Internet possibilities, it could be adapted to small or large organizations, easy to set up. We can add sites in makets that we launch e-commerce.

Incentivized

• Helps us to keep our application and server up all time
• Dashboards are easy to share with others

Incentivized

• Unfortunately, I do not have precise results to give, but the statistics provided by AT Internet make it possible to carry out in-depth analyses and to make good decisions.
• You just have to know how to find the information and interpret it.

Incentivized