A brilliantly built tool for macro-level understanding of site performance and audience
July 16, 2021

A brilliantly built tool for macro-level understanding of site performance and audience

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with AT Internet

It is being used by the News Department to understand audience, their behaviors and, particularly, the performance of our contents. For the news industry, the highly important and game-changing knowledge is the insights of the audience—their demographics and behaviors. AT Internet allows us to look into those, compare them and understand them better so we are targeting them with more concrete content.

Pros

  • General overview of the use and audience.
  • Trend comparison using various metrics.
  • Very good filtering system.

Cons

  • The UI: User interface is not very great.
  • Pre-loaded templates of analytics and filters.
  • Comparison with competitors.

Do you think Piano Analytics delivers good value for the price?

Not sure

Are you happy with Piano Analytics's feature set?

Yes

Did Piano Analytics live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Piano Analytics go as expected?

Yes

Would you buy Piano Analytics again?

Yes

  • Robust understanding of our audience.
  • Content customization for greater impact and reach among our audience.
  • Overall improvement in our site's use.
I have not used the Support Team thereby I am unable to review how their Support Teams works. However, in an instance where I had an issue, my concerned department contacted their support team and I was provided with the solution of the problem I was facing within a short span of time.
AT Internet is more comprehensive and provides a lot of filters in easy ways, especially for websites that has various subdomains and pages used for different purposes. Also, the trend analysis and the ability to create reports and design them the way we want is very, very useful.
It's very good, well detailed, and has tons of filterable metrics that help to understand the audience of any website very well. It's best suited where you are trying to understand audience behavior in your site. It's less appropriate if you are looking to analyze live traffic and audience to your site.

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