Greater Giving vs. Raklet Community & Membership Management Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greater Giving
Score 7.0 out of 10
N/A
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
Raklet Community & Membership Management Software
Score 9.0 out of 10
Small Businesses (1-50 employees)
Raklet enables communities to meet, network and grow. Community management platform that helps users build brand engagement and opportunities, fully branded to match company colors. Users can: - Organize and enrich member database with Raklet CRM - Build custom forms and pages - Communicate via the app, text or email - Collect payments online (product & ticket sales, membership, donations, ...) - Simplify event management - Advance reporting - Create a…
$49
installation
Pricing
Greater GivingRaklet Community & Membership Management Software
Editions & Modules
No answers on this topic
Essentials
$49.00
installation
Professional
$99.00
installation
Premium
$224.00
installation
Offerings
Pricing Offerings
Greater GivingRaklet Community & Membership Management Software
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Greater GivingRaklet Community & Membership Management Software
Top Pros
Top Cons
Best Alternatives
Greater GivingRaklet Community & Membership Management Software
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
Kajabi
Kajabi
Score 8.4 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.3 out of 10

No answers on this topic

Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Greater GivingRaklet Community & Membership Management Software
Likelihood to Recommend
3.1
(5 ratings)
9.0
(2 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
4.0
(1 ratings)
-
(0 ratings)
User Testimonials
Greater GivingRaklet Community & Membership Management Software
Likelihood to Recommend
Global Payments
For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
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Raklet
Raklet Membership Management Software is most suitable for membership-based organizations like ourselves. If you want to create different membership plans and restrict some of the content for your paid members, Raklet can definitely be helpful. Also, our members were never this engaged before we decided on the solution. The membership management is off the hook; we can see all the activities of our members, and we don't need to manually correct their information, as they are able to update themselves. But if you want to sell physical goods to your members, you would need to use another marketing base besides Raklet Membership Management Software. We were able to go through, as we restricted some pages only to our paid members.
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Pros
Global Payments
  • Payment Facilitation
  • Ticket Puchasing
  • Auction Coordination
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Raklet
  • Membership management
  • Great customer service
  • Value for money is off the chain
  • All the necessary features are included
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Cons
Global Payments
  • Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
  • Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
  • Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.
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Raklet
  • An online store would be nice
  • Separate section for newsletter subscriptions
  • More payment getaway options
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Usability
Global Payments
Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.
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Raklet
No answers on this topic
Support Rating
Global Payments
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
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Raklet
No answers on this topic
Alternatives Considered
Global Payments
We've used this for years, and see no reason to explore others!
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Raklet
We also evaluated those products before moving on with Raklet Membership Management Software. I would say the main problem is that these products are well-pronounced among membership management softwares. For this reason, first, their interfaces looked outdated and boring, and we would like to have a better landing page to promote our readers to visit our website. Secondly, they are not as flexible as we like them to be. Most of the other solutions offered one-for-all; we didn't feel like using them because we wanted something special and customized.
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Return on Investment
Global Payments
  • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
  • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
  • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
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Raklet
  • Increased efficiency
  • Affordable CRM solution
  • Promote people to subscribe at our pages
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ScreenShots

Raklet Community & Membership Management Software Screenshots

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