Greater Giving vs. WealthEngine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Greater Giving
Score 6.9 out of 10
N/A
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
WealthEngine
Score 8.8 out of 10
N/A
WealthEngine in Bethesda offers their nonprofit fundraising platform supporting donor research with prospect location and screening, donor pattern analysis, and location of contact data.N/A
Pricing
Greater GivingWealthEngine
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Greater GivingWealthEngine
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Greater GivingWealthEngine
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
OneCause
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Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Enterprises
Blackbaud CRM
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Score 7.4 out of 10
Blackbaud CRM
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Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Greater GivingWealthEngine
Likelihood to Recommend
3.1
(5 ratings)
9.2
(4 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Support Rating
4.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Greater GivingWealthEngine
Likelihood to Recommend
Global Payments
For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
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WealthEngine
WealthEngine is an excellent prospect research tool. P2G scoring and other ratings are easy to understand. This allows for easy segmentation of prospects and prioritization of work for gift officers. We utilize this data for researching first-time donors, grateful patient prospects, and major gift prospects as well. All of our team are very satisfied with this tool.
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Pros
Global Payments
  • Payment Facilitation
  • Ticket Puchasing
  • Auction Coordination
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WealthEngine
  • Donor contact info
  • Confirm donor identity
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Cons
Global Payments
  • Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
  • Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
  • Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.
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WealthEngine
  • WealthEngine is expensive for most nonprofits when looking at how to spend their money.
  • WealthEngine seems to have a lot of turn over. Every time I email our account manager, they seem to have changed.
  • WealthEngine can have glitches and does not work at times which is very frustrating.
  • I would also like for WealthEngine to have better mobile service or an app.
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Usability
Global Payments
Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.
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WealthEngine
No answers on this topic
Support Rating
Global Payments
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
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WealthEngine
The online help databases and tutorials are helpful, and I have been able to find the help and solutions I need from those sources. I have not had to use other forms of support from WealthEngine. I like being able to find the help I need through a simple search.
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Alternatives Considered
Global Payments
We've used this for years, and see no reason to explore others!
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WealthEngine
WealthEngine provides the same quality of data at a more affordable price point.
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Return on Investment
Global Payments
  • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
  • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
  • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
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WealthEngine
  • Depth of data
  • Portfolio expansion
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ScreenShots