Grist vs. Sumo Logic

This is well suited to someone (or a team) who are technically minded and have a dataset that they need to be able to use in many ways. It's less appropriate for a team who isn't technically minded and/or don't have the data they need to manipulate. It would be useful for things that you could use a database or spreadsheet for such as CRM, Advertising database, Business tracking, Health tracking etc.

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SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you

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• Provides amazing customer service, help, examples, and explains what they are having you do
• The layout is easy

• Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
• Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
• Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
• The solutions engineers were extremely helpful, and easily reachable when issues would occur.
• Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.

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• Making the user permissions more obvious on how to use them - They are highly adaptable, but hard to understand how to use them
• Small changes such as auto colouring the choices/toggles options and being able to edit them once set.
• Being able to copy the formatting from one column to the next

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• I like the help center, but I think if it had more GUI tools, it could help new users.
• Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
• I would like better know-how on how to create reports that will help our business.

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Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.

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I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.

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I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.

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Grist is easier to use, faster, and loads quicker with heavy data.

Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.

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I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.

• It's saved a lot of time in both creating an advertising database and managing it week to week effectively. I had previously created in others that haven't worked, and this does, saving me a good 1 hour weekly, and 5 hours or more each time I had problems with the last ones
• Being able to stay on track with this has meant I'm following up at the right time (advertisers) and keeping a professional manner and not losing business due to missed communication
• Saving me $ from buying a program like Access (or Airtable monthly) and then the learning curve that that has. This has a much easier learning curve to say the least.

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• I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
• It's SO much cheaper than Splunk that the time it takes to query information is well worth it
• In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info