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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Grow

    Score6.3 out of 10
    Small Businesses (1-50 employees)
    Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.N/A

    Infor Birst

    Score6.4 out of 10
    N/AInfor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.N/A
    Pricing
    Epicor GrowInfor Birst
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor GrowInfor Birst
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Epicor GrowInfor Birst
    Considered Both Products
    Epicor Software
    No answer on this topic
    Infor
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Epicor GrowInfor Birst
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Epicor Grow and Infor Birst
    Feature
    Epicor Grow
    8.0
    32 Ratings
    2% below category average
    Infor Birst
    7.4
    77 Ratings
    10% below category average
    Customizable dashboards9.032 Ratings8.077 Ratings
    Report Formatting Templates7.025 Ratings7.159 Ratings
    Pixel Perfect reports00 Ratings7.068 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Epicor Grow and Infor Birst
    Feature
    Epicor Grow
    7.7
    31 Ratings
    4% below category average
    Infor Birst
    7.0
    78 Ratings
    13% below category average
    Drill-down analysis7.027 Ratings8.078 Ratings
    Formatting capabilities7.028 Ratings7.077 Ratings
    Report sharing and collaboration9.030 Ratings7.068 Ratings
    Integration with R or other statistical packages00 Ratings6.127 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Epicor Grow and Infor Birst
    Feature
    Epicor Grow
    6.7
    29 Ratings
    20% below category average
    Infor Birst
    8.0
    75 Ratings
    3% below category average
    Publish to Web7.025 Ratings8.052 Ratings
    Publish to PDF7.025 Ratings8.067 Ratings
    Report Delivery Scheduling6.025 Ratings9.066 Ratings
    Report Versioning00 Ratings7.28 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Epicor Grow and Infor Birst
    Feature
    Epicor Grow
    7.0
    26 Ratings
    13% below category average
    Infor Birst
    6.9
    72 Ratings
    15% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.024 Ratings8.072 Ratings
    Location Analytics / Geographic Visualization7.023 Ratings7.058 Ratings
    Predictive Analytics00 Ratings5.833 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Epicor Grow and Infor Birst
    Feature
    Epicor Grow
    7.0
    31 Ratings
    19% below category average
    Infor Birst
    8.3
    72 Ratings
    2% below category average
    Multi-User Support (named login)7.031 Ratings9.070 Ratings
    Role-Based Security Model7.025 Ratings8.068 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)7.025 Ratings8.069 Ratings
    Report-Level Access Control7.01 Ratings00 Ratings
    Single Sign-On (SSO)7.017 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Epicor Grow and Infor Birst
    Feature
    Epicor Grow
    7.7
    26 Ratings
    0% below category average
    Infor Birst
    5.0
    54 Ratings
    43% below category average
    Responsive Design for Web Access8.026 Ratings7.052 Ratings
    Mobile Application7.513 Ratings3.034 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.018 Ratings3.042 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Epicor Grow and Infor Birst
    Feature
    Epicor Grow
    7.0
    20 Ratings
    10% below category average
    Infor Birst
    -
    Ratings
    REST API7.020 Ratings00 Ratings
    Best Alternatives
    Epicor GrowInfor Birst
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor GrowInfor Birst
    Likelihood to Recommend
    8.0
    (32 ratings)
    7.5
    (99 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (35 ratings)
    Usability
    7.1
    (5 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    4.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    7.5
    (6 ratings)
    Support Rating
    9.4
    (5 ratings)
    6.0
    (19 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.3
    (6 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (2 ratings)
    Data Sharing and Collaboration
    10.0
    (26 ratings)
    6.0
    (24 ratings)
    Data Sources
    7.1
    (26 ratings)
    7.6
    (76 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    6.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (2 ratings)
    User Testimonials
    Epicor GrowInfor Birst
    Likelihood to Recommend
    Epicor Software
    Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.
    Incentivized
    Read full review
    Infor
    Infor Birst OEM and embedded analytics are well suited for advanced analytics and business intelligence. It has flexible deployment features and a lot of configuration ability with low code - no coding ability. Ability to ingest data from multiple live data sources. Source data from multiple sources can be segregated into multiple sections based on business criteria. Easily searchable business terms (metadata) across all enterprise analytic content.
    Read full review
    Pros
    Epicor Software
    • I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
    • Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
    • Great account managers who check in regularly and are willing to help out whenever needed.
    Incentivized
    Read full review
    Infor
    • End-to-end solution, from raw source data, ETL, warehousing and reporting, Birst is able to do everything we need in one package instead of needing to develop and maintain multiple technologies
    • Intuitive report development. The drag and drop creation of reports is simple. More complicated queries are easy to generate.
    • Very user-friendly and interactive. A lot of nice features are available both for developers and end users to streamline the process of preparing and consuming data
    • Rich API which allows us to programmatically interact with Birst
    Incentivized
    Read full review
    Cons
    Epicor Software
    • There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
    • Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
    • The functionality of being able to snapshot data isn't quite there.
    Incentivized
    Read full review
    Infor
    • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
    • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
    • Takes a little time to understand how to build reports, not the most intuitive UI
    Incentivized
    Read full review
    Likelihood to Renew
    Epicor Software
    No answers on this topic
    Infor
    We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
    Read full review
    Usability
    Epicor Software
    This tool is definitely a little bit difficult to be able to figure out at first, but after some time of learning you can definitely pick it up. I do wish there were more resources online that would be able to help speed up the learning process
    Incentivized
    Read full review
    Infor
    I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
    Read full review
    Reliability and Availability
    Epicor Software
    No answers on this topic
    Infor
    We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
    Read full review
    Performance
    Epicor Software
    No answers on this topic
    Infor
    Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
    Read full review
    Support Rating
    Epicor Software
    The support team is very helpful and in every situation we have needed help in, they have been able to assist. So I have had a good experience with them
    Incentivized
    Read full review
    Infor
    • Poor turnaround time
    • Low response rate when the problem at hand are large
    • Lack of infrastructural knowledge when it comes to scaling solutions
    • Lack of inter team work noticed
    • Most of the tickets are open for a long period of time
    Incentivized
    Read full review
    In-Person Training
    Epicor Software
    No answers on this topic
    Infor
    I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
    Read full review
    Online Training
    Epicor Software
    No answers on this topic
    Infor
    Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
    Read full review
    Implementation Rating
    Epicor Software
    No answers on this topic
    Infor
    Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
    Read full review
    Alternatives Considered
    Epicor Software
    Grow doesn't have as many advanced analytics features and other capabilities as some other 'dashboard' platforms on the market. Simply, if you want a tool for internal use only that has high-level analytics capabilities (regressions, completely custom visualizations, modeling), Grow probably isn't the platform for you. To put it another way, if you have a team of data engineers and scientists doing complex analysis, Grow might not make the most sense. However, if you understand the value of data/visualization/dashboards, but lack some of those skillsets in your company, Grow might be the perfect fit. Not only is it incredibly scalable and reasonably priced compared to other market solutions, but their transform capabilities really stand out. They have many native data transformations that mimic SQL coding of a dataset, without requiring any knowledge of SQL. They've converted these transformations to easy-to-use tools in the platform, which are perfect for the less-technical user.
    Incentivized
    Read full review
    Infor
    Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" solution like that. When we looked at Tableau, we liked its visualization capabilities, but it wasn't going to help us do the extractions, ETL, and warehousing of data. It may have come some distance since then.
    Incentivized
    Read full review
    Scalability
    Epicor Software
    No answers on this topic
    Infor
    we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
    Read full review
    Return on Investment
    Epicor Software
    • Made it so much easier and faster to access data across tools
    • Lessened the time exporting and uploading data to excel/sheets for analysis
    • Made data and metrics more easily accessible to others in our orgs
    Incentivized
    Read full review
    Infor
    • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
    • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
    Incentivized
    Read full review
    ScreenShots

    Epicor Grow Screenshots

    Screenshot of Marketing desktop dashboard in dark-mode.Screenshot of TV, desktop, and mobile dashboards.Screenshot of KPI desktop dashboard in light-mode.Screenshot of Chart builder and data visualization.

    Infor Birst Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot