Gumlet vs. Mux Video

Not sure on the negative use case because it does exactly what I need it to do. Made client website look more professional without having ads displayed. WordPress integration was clean and simple. Shared links were a lifesaver, no need anymore for having to build a landing page. Saved hours in our workflow.

Incentivized

Mux is well suited for nearly every customer when it comes to out of the box video delivery and management. The APIs are well documented, maintained, and patched in the event they are prone to issues. The only minor drawback with Mux is the delay in response time if you have an immediate issue on hand

Incentivized

• The dynamic watermark is excellent in case people are that dedicated to stealing content, the watermark protects videos from being recorded by embedding the name or ID associated with the account viewing/recording the video to know who's releasing the content into the public.
• Total video and player branding - it's not account-wide, but collection or even video specific (as far as I could tell) - so it's easy to clients with their own collection without having to create a new account everytime
• In general, the features for the price is great. Gumlet provides far more functions than the big name video hosts.

Incentivized

• Content Delivery
• Analytics and Reporting
• Scalability and Reliability
• Customer Support

Incentivized

• The Gumlet admin interface comes with all the necessary controls, yet UX (also mobile X) could get improved. Settings are not always found where one would expect them, also data management with tagging and search still needs refinement.
• Working with thousands of files in numerous categories could get challenging. The team, however, is aware of these shortcomings and is working on improvements.
• We would greatly profit from files which remain linked to their source, once they got uploaded to the Gumlet platform. If his was the case, one could replace background music, refine text or improve colour grading without manual re-uploads and having to re-attach videos to pages.
• Gumlet supports already watermarks, but it would also be handy to have simple option to set text / overlay graphics just for the thumbnail.

Incentivized

• Enhanced Training and Tutorials
• Wider Suite of HLS Low Latency Options
• Embedded Tooltips/Informational Icons

Incentivized

It's part of our workflow now, and they keep adding features. Plus the support has been phenomenal. Responsive teams mean the product is going to continue to improve and deliver.

Probably unfair to take a point off for this. It took a little while to navigate all of the options. This is a more complex platform than I was used to. And I am fairly new overall to CDN video hosting platforms. It took the first day to get comfortable with what we could do and how to manage it. But, it now all makes perfect sense and I prefer this layout.

Incentivized

This is probably the biggest factor for Gumlet. Their support team is fantastic and always professional. Most support inquiries through their chat get answered in minutes.

When you log into Gumlet the difference becomes apparent immediately. The sleek and data friendly dashboard puts all the important details right in front of your face. The upload and transcode speeds of Gumlet is also steps above VadooTV. Gumlet has top notch support and customer service where VadooTV is difficult to contact and has a slow response time if any response is received at all

Incentivized

• Gumlet compared has no higher costs associated
• Faster page load times improved user experience
• High-quality video content without buffering improves conversion rates for businesses
• Smoother viewing experience increases user engagement and retention.
• Reduction of unnecessary data usage leads to lower bandwidth costs
• Integrated analytics can provide insights into viewer behavior

Incentivized

• Perfect Point Solution that Filled a Product Gap
• Positive Scalability and Reliability
• Improved Tracking and Metrics

Incentivized