Gumlet vs. Mux Video

I think Gumlet is suitable for any content creator that makes videos for clients as well as for small businesses that want to host videos on their website to promote their products/services. If you want to make quick videos sharing your screen you have to do this using a different tool then export your footage and manually upload to Gumlet so it's not ideal for that

Mux is well suited for nearly every customer when it comes to out of the box video delivery and management. The APIs are well documented, maintained, and patched in the event they are prone to issues. The only minor drawback with Mux is the delay in response time if you have an immediate issue on hand

Incentivized

• Speedy transcoding, hosting, and streaming of my film media
• Privacy Features (Passwords, private, unlisted, geo-blocking of select countries, etc.)
• Automated AI subtitling / transcription of my content for no additional fee
• Extensive Analytics, reports about my content
• Additionally offers direct download links for my content
• Attractive Player customization, hide Gumlet logo if so wanted, change highlight color of the player, upload own logo
• Very attractive value proposition with the current special lifetime deal

• Content Delivery
• Analytics and Reporting
• Scalability and Reliability
• Customer Support

Incentivized

• More documentation, things works but sometimes you want more details.
• Need more time as the amount if generous, but since it's so good you want to use it more for everything.
• It works really well so there's nothing but nitpicking. If you have to do that then it's not that big of a deal.

Incentivized

• Enhanced Training and Tutorials
• Wider Suite of HLS Low Latency Options
• Embedded Tooltips/Informational Icons

Incentivized

I’d rate our likelihood to renew at a clear 10, because Gumlet has become such an integral part of how we deliver, protect and scale our video content. The platform consistently performs without issues, the playback quality is excellent, and the security features give us peace of mind that no other tool matched. Beyond reliability, Gumlet keeps adding meaningful improvements such as AI subtitles, interactive elements, and better analytics, which continue to streamline our workflow and increase engagement without extra effort from our team. At this point, switching to anything else would feel like a step backwards, both in efficiency and overall video experience.

It is already at a very good place in terms of delivering what it is intended to do. Of course, there are always opportunities to improve. Gumlet is replacing strong video hosting services like Vimeo, YouTube, Wistia etc. so it needs to be positioned to deliver video streaming competitively to be relevant and worth recommending.

The support is not so responsive as compared to other software, sometimes 1 day, sometimes 2-3 days, depending on their staff. I would say it's below average in terms of their support

Incentivized

It was quick and easy. We found that the import from Vimeo wasn't pulling in the highest original quality so we manually uploaded our clips.

Some of our clients use Vimeo Livestream and find it overly complicated. Gumlet hasn't released it yet, but considering how easy it is to use their other services, I trust it will be just as easy to live stream - with the bonus of the content protection. Vimeo is overpriced for what they offer, and charge for DRM as an additional add-on on top of their industry-grade CDN. Wistia doesn't have download protection. Way too easy to download and resell content.

Incentivized

• Gumlet compared has no higher costs associated
• Faster page load times improved user experience
• High-quality video content without buffering improves conversion rates for businesses
• Smoother viewing experience increases user engagement and retention.
• Reduction of unnecessary data usage leads to lower bandwidth costs
• Integrated analytics can provide insights into viewer behavior

Incentivized

• Perfect Point Solution that Filled a Product Gap
• Positive Scalability and Reliability
• Improved Tracking and Metrics

Incentivized