Guru vs. Inbenta Enterprise Search
Guru vs. Inbenta Enterprise Search
Product | Rating | Most Used By | Product Summary | Starting Price |
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Guru | N/A | Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages. | $12 per month per user | |
Inbenta Enterprise Search | Enterprise companies (1,001+ employees) | Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support. | N/A |
Guru | Inbenta Enterprise Search | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $5,000 one-time fee per installation | Required | ||||||||||||||
Additional Details | *Annual pricing. $12 when billed monthly. | Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com. | ||||||||||||||
More Pricing Information |
Guru | Inbenta Enterprise Search | |
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Top Pros | ||
Top Cons |
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Guru | Inbenta Enterprise Search | |
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Small Businesses | Notion Score 8.8 out of 10 | Algolia Score 8.9 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Guru Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Guru Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Guru | Inbenta Enterprise Search | |
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Likelihood to Recommend | 9.0 (189 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 8.6 (13 ratings) | - (0 ratings) |
Usability | 8.3 (12 ratings) | - (0 ratings) |
Availability | 9.1 (4 ratings) | - (0 ratings) |
Performance | 8.9 (4 ratings) | - (0 ratings) |
Support Rating | 7.7 (27 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Online Training | 8.6 (2 ratings) | - (0 ratings) |
Implementation Rating | 8.0 (6 ratings) | - (0 ratings) |
Configurability | 7.6 (3 ratings) | - (0 ratings) |
Ease of integration | 5.9 (2 ratings) | - (0 ratings) |
Product Scalability | 8.6 (4 ratings) | - (0 ratings) |
Vendor post-sale | 8.6 (4 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (4 ratings) | - (0 ratings) |
Guru | Inbenta Enterprise Search | |
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Likelihood to Recommend | Guru Technologies | Inbenta Technologies Inc. |
Pros | Guru Technologies | Inbenta Technologies Inc. |
Cons | Guru Technologies | Inbenta Technologies Inc. |
Likelihood to Renew | Guru Technologies | Inbenta Technologies Inc. No answers on this topic |
Usability | Guru Technologies | Inbenta Technologies Inc. No answers on this topic |
Reliability and Availability | Guru Technologies | Inbenta Technologies Inc. No answers on this topic |
Performance | Guru Technologies | Inbenta Technologies Inc. No answers on this topic |
Support Rating | Guru Technologies | Inbenta Technologies Inc. No answers on this topic |
In-Person Training | Guru Technologies | Inbenta Technologies Inc. No answers on this topic |
Online Training | Guru Technologies | Inbenta Technologies Inc. No answers on this topic |
Implementation Rating | Guru Technologies | Inbenta Technologies Inc. No answers on this topic |
Alternatives Considered | Guru Technologies | Inbenta Technologies Inc. |
Scalability | Guru Technologies | Inbenta Technologies Inc. No answers on this topic |
Return on Investment | Guru Technologies | Inbenta Technologies Inc. |
ScreenShots | Guru Screenshots | Inbenta Enterprise Search Screenshots |