TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Guru

    Score8.9 out of 10
    N/AGuru is a knowledge platform designed to serve as what the vendor describes as an AI source of truth for enterprises. It connects information from tools like Slack, Teams, Google Workspace, Salesforce, and other systems into one governed, permission-aware knowledge layer. Guru delivers cited AI answers, chat, and research directly within existing workflows, to enable employees and AI assistants to access verified knowledge securely and efficiently. The platform combines…

    $25

    per month per user

    Nagios Core

    Score7.7 out of 10
    N/ANagios provides monitoring of all mission-critical infrastructure components. Multiple APIs and community-build add-ons enable integration and monitoring with in-house and third-party applications for optimized scaling.N/A
    Pricing
    GuruNagios Core
    Editions & Modules
    Team
    $25
    per month per user
    AI Source of Truth Platform
    Custom
    Single License
    Free
    Offerings
    Pricing Offerings
    GuruNagios Core
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsGuru provides a tailored platform and expertise package based on an organization’s scale, knowledge complexity, and AI maturity. Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization. Pricing is customized to ensure the right fit for enterprise systems, governance requirements, and AI initiatives. Best suited for mid-market and enterprise organizations.—
    More Pricing Information
    Community Pulse
    GuruNagios Core
    Considered Both Products
    Guru Technologies
    No answer on this topic
    Nagios Enterprises
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    316 Answers
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    235 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    315 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    171 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    191 Answers
    100%
    Implementation went as expected
    12 Answers
    Best Alternatives
    GuruNagios Core
    Small Businesses
    Slite
    Score5.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Bloomfire
    Score8.4 out of 10
    Icinga
    Score9 out of 10
    Enterprises
    Bloomfire
    Score8.4 out of 10
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GuruNagios Core
    Likelihood to Recommend
    9.0
    (327 ratings)
    8.5
    (44 ratings)
    Likelihood to Renew
    9.1
    (16 ratings)
    9.9
    (3 ratings)
    Usability
    8.1
    (140 ratings)
    4.0
    (1 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (31 ratings)
    7.7
    (9 ratings)
    In-Person Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.4
    (8 ratings)
    -
    (0 ratings)
    Configurability
    6.5
    (5 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    8.8
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (6 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    GuruNagios Core
    Likelihood to Recommend
    Guru Technologies
    I think Guru is well-suited to organizations with subject matter experts committed to maintaining documentation. Guru cannot be managed by a single admin. It's essential that the SMEs are on board and are expected to participate in Guru as part of their role responsibilities. I'm not sure how well Guru would work for larger organizations with more information to house. I've only ever used Guru in SMBs with about 250 employees. It works well for that size.
    Incentivized
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    Nagios Enterprises
    Nagios monitoring is well suited for any mission critical application that requires per/second (or minute) monitoring. This would probably include even a shuttle launch. As Nagios was built around Linux, most (85%) plugins are Linux based, therefore its more suitable for a Linux environment.
    As Nagios (and dependent components) requires complex configurations & compilations, an experienced Linux engineer would be needed to install all relevant components.
    Any company that has hundreds (or thousands) of servers & services to monitor would require a stable monitoring solution like Nagios. I have seen Nagios used in extremely mediocre ways, but the core power lies when its fully configured with all remaining open-source components (i.e. MySQL, Grafana, NRDP etc). Nagios in the hands of an experienced Linux engineer can transform the organizations monitoring by taking preventative measures before a disaster strikes.
    Incentivized
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    Pros
    Guru Technologies
    • Easy to learn. Anyone can make cards and use the AI to make them professional.
    • Answer questions about my business, essentially a wiki for everything we do.
    • The research mode is amazing. Full reports on various types of information including some rather complex topics. Complete with citations of where the information came from.
    • Admins can manage a hierarchy to keep information secure and available to the correct people.
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    Nagios Enterprises
    • Monitoring of services is one of the biggest benefits for our company. Being able to respond in a timely fashion keeps business smooth.
    • Hardware and device monitoring are easy to set up with proper parameters.
    • Notification to key staff to be able to respond quickly makes issues go away faster.
    Incentivized
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    Cons
    Guru Technologies
    • Lack of in-app advanced/granular usage and validation analytics.
    • Unreliability of Google Chrome extension.
    • Left navigation is not intuitive nor descriptive--I hunt and peck.
    • The search field is limited to keywords, so I sometimes have to "trick" it by including extra words in the title of a card.
    Incentivized
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    Nagios Enterprises
    • Nagios could use core improvements in HA, though, Nagios itself recommends monitoring itself with just another Nagios installation, which has worked fine for us. Given its stability, and this work-around, a minor need.
    • Nagios could also use improvements, feature wise, to the web gui. There is a lot in Nagios XI which I felt were almost excluded intentionally from the core project. Given the core functionality, a minor need. We have moved admin facing alerts to appear as though they originate from a different service to make interacting with alerts more practical.
    Incentivized
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    Likelihood to Renew
    Guru Technologies
    I rated Guru a 9 out of 10 for renewal likelihood because it has significantly enhanced our processes and customer satisfaction in the automotive rental company. Guru’s user-friendly interface and organized knowledge base make it easy to access and update essential information, which is crucial for maintaining high operational standards. The tool’s integration with other platforms, like the Guru Chrome extension, streamlines our workflow, increasing efficiency and productivity. One of the standout features is the ability to favorite cards, allowing quick access to frequently used information, which saves time and ensures accuracy in customer interactions. Additionally, Guru’s analytics feature helps us identify which resources need updating, ensuring our knowledge base remains relevant and effective. The only reason it’s not a perfect 10 is occasional slow performance and occasional inaccuracies in search results. However, these minor issues do not overshadow the overall benefits Guru provides. Its consistent updates and reminders further enhance our ability to deliver excellent customer support, making it an indispensable tool for our team.
    Incentivized
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    Nagios Enterprises
    We're currently looking to combine a bunch of our network montioring solutions into a single platform. Running multiple unique solutions for monitoring, data collection, compliance reporting etc has become a lot to manage.
    Incentivized
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    Usability
    Guru Technologies
    While using the GURU card, the level of response I get is quality. The rate at which my responses and prompts through the search or chat is fast, responsive, and high-quality. I can easily see when the cards were modified, who modified them, and the new information available on the GURU.
    Incentivized
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    Nagios Enterprises
    The Nagios UI is in need of a complete overhaul. Nice graphics and trendy fonts are easy on the eyes, but the menu system is dated, the lack of built in graphing support is confusing, and the learning curve for a new user is too steep.
    Incentivized
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    Reliability and Availability
    Guru Technologies
    Highly reliable day‑to‑dayGuru is consistently available when I need it. The platform loads quickly, search works reliably, and I rarely experience downtime or slow performance. It’s dependable enough that teams can trust it as a daily source of truth. Minimal unplanned outages or errors. In my experience, unplanned outages or errors are extremely rare. Even during high‑usage periods or heavy workflows, Guru remains stable and responsive.
    Incentivized
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    Nagios Enterprises
    No answers on this topic
    Performance
    Guru Technologies
    Pages load quickly and consistently. Guru’s interface is lightweight, so cards, boards, and search results load fast with very little lag. Even when navigating between collections or opening larger cards, performance stays smooth and reliable. Integrations perform well without slowing systems down. Using Guru through the browser extension or Slack integration doesn’t noticeably impact performance. Cards surface quickly, and interacting with the integrations feels just as smooth as using Guru directly.
    Incentivized
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    Nagios Enterprises
    No answers on this topic
    Support Rating
    Guru Technologies
    The support has been wonderful - probably one of the best things about Guru. We have a Slack channel where we can reach out and interact with our Guru CSM, and she is extremely responsive. Even if the solution isn't always easy, she provides all the necessary steps and options clearly.
    Incentivized
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    Nagios Enterprises
    I haven't had to use support very often, but when I have, it has been effective in helping to accomplish our goals. Since Nagios has been very popular for a long time, there is also a very large user base from which to learn from and help you get your questions answered.
    Incentivized
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    In-Person Training
    Guru Technologies
    I would rate the in-person training for Guru a solid 9 out of 10. The session was incredibly valuable as it provided comprehensive insights into using Guru effectively. I learned a lot about the tool's functionalities, which significantly enhanced my proficiency and confidence in utilizing Guru for my daily tasks. The training was engaging, informative, and tailored well to ensure I could apply what I learned immediately. Overall, it was a highly productive and beneficial learning experience.
    Incentivized
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    Nagios Enterprises
    No answers on this topic
    Online Training
    Guru Technologies
    The online, on-demand training available was very good. I do wish we had done live online training as an org so that everyone had the same opportunity to learn the value and best practices. I completed the online, on-demand trainings personally, then turned around and taught the org, but I wish I had let the Guru experts do the heavy lifting for me!
    Incentivized
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    Nagios Enterprises
    No answers on this topic
    Implementation Rating
    Guru Technologies
    You will need a very strong team of guru champions in order to get EVERYONE and EVERYTHING on Guru, it takes some craziness and over talking about guru everywhere to get people to be exicted, contribute and use. If you are starting any kind of buisness and you need KB, just go for guru as fast as you can because when you will grow you will thank yourself.
    Incentivized
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    Nagios Enterprises
    No answers on this topic
    Alternatives Considered
    Guru Technologies
    Compared with the vendors that we initially evaluate the AI functionality of, Guru makes the difference and also the interface capabilities, making it user-friendly, being able to build it up in a professionally way. there are no limitations on the customization of the interface, which supports multiple use cases at once and can apply to different teams that have different needs
    Incentivized
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    Nagios Enterprises
    Because we get all we required in Nagios [Core] and for npm, we have to do lots of configuration as it is not as easy as Comair to Nagios [Core]. On npm UI, there is lots of data, so we are not able to track exact data for analysis, which is why we use Nagios [Core].
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    Contract Terms and Pricing Model
    Guru Technologies
    Guru is somewhat expensive compared to what our org is typically willing to spend on software solutions. Additionally, there is a price difference per seat when paid monthly versus annually, which was a big downside for us as my company didn't want to commit to an annual cost.
    Incentivized
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    Nagios Enterprises
    No answers on this topic
    Scalability
    Guru Technologies
    Easily deployable across multiple teams and departmentsGuru is designed to scale horizontally across an organization. As teams grow, it’s simple to create new Collections, Boards, and permission sets without disrupting existing structures. This allows each department to manage its own knowledge while still contributing to a unified source of truth
    Incentivized
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    Nagios Enterprises
    No answers on this topic
    Return on Investment
    Guru Technologies
    • Guru allows our team to quickly reference available learning/knowledge materials with our clients on a daily basis and provide better support at every outreach
    • With that said, spreading those same resources across two major global teams in the USA and Germany can lead to some inconsistencies. The i-frame process is not very intuitive for this scenario and our team treats policy/procedural differences as separate card or article entities.
    • Guru allowed our organization to pioneer and establish a dedicated knowledge team component, of subject matter experts who work in tangent with existing resources, create new ones, and vet collective knowledge.
    Incentivized
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    Nagios Enterprises
    • With it being a free tool, there is no cost associated with it, so it's very valuable to an organization to get something that is so great and widely used for free.
    • You can set up as many alerts as you want without incurring any fees.
    Incentivized
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    ScreenShots

    Guru Screenshots

    Screenshot of VerificationScreenshot of Slack integrationScreenshot of Trending topics for SlackScreenshot of Browser extensionScreenshot of AnnouncementsScreenshot of Duplicate Detection