Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Guru
Score 9.0 out of 10
N/A
Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.
$12
per month per user
Starmind
Score 8.0 out of 10
N/A
Starmind in Zurich offers their knowledge sharing platform, featuring augmented Intelligence allowing team members, or employees across departments and offices, to tap into the collective human intelligence in an organization, in real-time.N/A
Pricing
GuruStarmind
Editions & Modules
Builder
$10*
per month per user
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
GuruStarmind
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$5,000 one-time fee per installationOptional
Additional Details*Annual pricing. $12 when billed monthly.
More Pricing Information
Best Alternatives
GuruStarmind
Small Businesses
Notion
Notion
Score 8.8 out of 10
Notion
Notion
Score 8.8 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GuruStarmind
Likelihood to Recommend
9.0
(195 ratings)
8.0
(1 ratings)
Likelihood to Renew
8.6
(13 ratings)
-
(0 ratings)
Usability
8.4
(13 ratings)
-
(0 ratings)
Availability
9.1
(4 ratings)
-
(0 ratings)
Performance
8.9
(4 ratings)
-
(0 ratings)
Support Rating
7.8
(28 ratings)
-
(0 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
8.6
(2 ratings)
-
(0 ratings)
Implementation Rating
8.2
(7 ratings)
-
(0 ratings)
Configurability
7.6
(3 ratings)
-
(0 ratings)
Ease of integration
5.9
(2 ratings)
-
(0 ratings)
Product Scalability
8.6
(4 ratings)
-
(0 ratings)
Vendor post-sale
8.6
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
GuruStarmind
Likelihood to Recommend
Guru Technologies
Guru is incredibly valuable as a knowledge base for fast-growing businesses that value information in an instant. The Slack integration Guru has truly separated it from other tools on the market. The ability to easily query Guru from Slack is an incredible game changer for our business and is loved by all employees. I would say if you are a small organization without the resources to build and maintain Guru, this probably isn't necessary. Start with a knowledge base like ClickUp or Notion, then build towards a tool like Guru.
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Starmind
Shared knowledge is essential to widely distribute knowledge among the various sectors of the company. Knowledge is power and we have discovered this with Starmind, where we are all capable of solving different problems without the need to work in a certain sector or not.
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Pros
Guru Technologies
  • I use it to help me remember what I did and to provide tutorials that frequently need to be repeated in order to assist other employees of the organization.
  • Configuring an FTP program is a method that is consistent with just minimal modifications each time.
  • the feature to pass verification to other team members and even have Guru flag articles for re-verification on a schedule is amazing.
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Starmind
  • Anonymous requests, with fast and totally efficient results, which is amazing, most of the time he finds the person trained to solve certain problems.
  • The search system has filters that help us prioritize what we are really looking for, in this way the search is much more efficient.
  • Collaborative tools undoubtedly help us to solve communication problems, streamline work processes and achieve work success in carrying out our projects.
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Cons
Guru Technologies
  • I think the tab that suggests other cards would helpful.
  • My search for specific words opens too many cards, and it is very difficult to pinpoint exactly what I am looking for.
  • I would recommend a feature of recently viewed or most popular tabs. I am sure those logging on are all looking for most of the same information.
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Starmind
  • Collaborative tools undoubtedly help us to solve communication problems, streamline work processes and achieve work success in carrying out our projects.
  • I'm still not familiar with its interface in a comfortable way. It seems to me that there are functions whose potential can be exploited more but they are not visual, instead there are many others that can get in the way a little in the daily use of the platform.
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Likelihood to Renew
Guru Technologies
With Guru, information flows seamlessly through your organization, cutting through meeting and chat fatigue and giving your team time back to stop looking for information and do what you hired them to do. Guru does the heavy lifting to get you set up quickly, ensuring information is readily accessible when and where it’s needed, all while improving in quality over time
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Starmind
No answers on this topic
Usability
Guru Technologies
It's user-friendly and easy to understand. you don't have to be worries about doing something wrong as there is not space for it but to learn and have easy access. I love how it makes my job easy when looking for a solution to complicated topics
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Starmind
No answers on this topic
Reliability and Availability
Guru Technologies
It syncs up to my email making it easy
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Starmind
No answers on this topic
Performance
Guru Technologies
Guru works fine for me, I have not encountered any issues
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Starmind
No answers on this topic
Support Rating
Guru Technologies
The only reason I do not give it a a ten is because I think there is still some room for improvement in meeting the different time zone needs of their customers, but overall their support is top notch. Friendly, capable, and quick.
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Starmind
No answers on this topic
In-Person Training
Guru Technologies
It help us to more familiarize via navigation
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Starmind
No answers on this topic
Online Training
Guru Technologies
It was done promptly with right depth of training.
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Starmind
No answers on this topic
Implementation Rating
Guru Technologies
It was a longer process to get it activated with all our cards and information. Once it was uploaded, it worked great for our team.
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Starmind
No answers on this topic
Alternatives Considered
Guru Technologies
Guru prioritizes the domain I work in, and their algorithm gives me results focused on my domain first. Depending on the search terms being used, then they provide what is most relevant to the term searched. Very often, this is a time-saving exercise. We also have access to how many people are reading each card, and we can offer feedback to the owner/deviser of a card if the knowledge there is outdated or if a few lines of information would add to the overall context. The data we can extract helps us understand potential gaps and where we could do better.
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Starmind
Bloomfire is an excellent tool, it provides multiple similar features, these platforms being intelligent in the search for shared knowledge, however, Starmind seems to me to have better search options and interaction actions between users.
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Scalability
Guru Technologies
Right now, only customer support using Guru
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Starmind
No answers on this topic
Return on Investment
Guru Technologies
  • Streamlined Knowledge Sharing: Guru has significantly improved Tripleseat's internal knowledge sharing. With its user-friendly platform, our team can easily create and access critical information, ensuring everyone stays on the same page. This has boosted collaboration and efficiency across different departments.
  • Enhanced Sales Enablement: Guru's role in building battle cards for our Sales team has been a game-changer. The platform provides quick and easy access to up-to-date, relevant content, helping our sales representatives stay well-informed and confident during customer interactions. This has positively impacted our sales process and customer engagement.
  • Responsive Support and Guidance: The Guru support team's responsiveness and willingness to assist have been invaluable. Whenever we've had questions or needed guidance, they've promptly scheduled meetings, offering insights and suggestions that have proven instrumental in optimizing our use of the platform. This proactive support has contributed to a positive overall experience with Guru at Tripleseat.
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Starmind
  • The effective search for the right person to attend specific commercial projects has allowed us to hit the target, since we are exploiting the potential of each of the company's personnel regardless of the department to which they belong, we diversify, learn and adapt to changes, in favor of always achieving the proposed objectives and achieving better performance and work efficiency.
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ScreenShots

Guru Screenshots

Screenshot of VerificationScreenshot of Slack integrationScreenshot of Trending topics for SlackScreenshot of Browser extensionScreenshot of AnnouncementsScreenshot of Duplicate Detection

Starmind Screenshots

Screenshot of Starmind Knowledge Wheel