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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    Mitratech TalentReef

    Score6 out of 10
    N/AMitratech TalentReef is a recruitment and talent management system optimized for service-sector workforces. It emphasizes its support for regulatory compliance, automated workflows, and mobile accessibility across its functions for recruiting, onboarding, training, and performance management.N/A
    Pricing
    GustoMitratech TalentReef
    Editions & Modules
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GustoMitratech TalentReef
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.—
    More Pricing Information
    Community Pulse
    GustoMitratech TalentReef
    Considered Both Products
    Gusto
    No answer on this topic
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    563 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    464 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    576 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    316 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    376 Answers
    No answers on this topic
    Features
    GustoMitratech TalentReef
    Payroll Management
    Comparison of Payroll Management features of Gusto and Mitratech TalentReef
    Feature
    Gusto
    9.1
    611 Ratings
    9% above category average
    Mitratech TalentReef
    -
    Ratings
    Pay calculation9.5587 Ratings00 Ratings
    Support for external payroll vendors8.58 Ratings00 Ratings
    Benefit plan administration8.7417 Ratings00 Ratings
    Direct deposit files9.7592 Ratings00 Ratings
    Salary revision and increment management9.0462 Ratings00 Ratings
    Reimbursement management9.0196 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of Gusto and Mitratech TalentReef
    Feature
    Gusto
    -
    Ratings
    Mitratech TalentReef
    6.5
    14 Ratings
    11% below category average
    New hire portal00 Ratings6.214 Ratings
    Manager tracking tools00 Ratings6.214 Ratings
    Compliance tracking and reporting00 Ratings7.113 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Gusto and Mitratech TalentReef
    Feature
    Gusto
    -
    Ratings
    Mitratech TalentReef
    8.0
    3 Ratings
    9% above category average
    Corporate goal setting00 Ratings9.01 Ratings
    Subordinate goal setting00 Ratings7.01 Ratings
    Performance tracking00 Ratings8.03 Ratings
    Performance Management
    Comparison of Performance Management features of Gusto and Mitratech TalentReef
    Feature
    Gusto
    -
    Ratings
    Mitratech TalentReef
    6.0
    8 Ratings
    13% below category average
    Performance plans00 Ratings2.24 Ratings
    Manager note taking00 Ratings8.04 Ratings
    Performance improvement plans00 Ratings2.34 Ratings
    Review status tracking00 Ratings8.24 Ratings
    Multiple review frequency00 Ratings8.33 Ratings
    Reporting00 Ratings6.95 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Gusto and Mitratech TalentReef
    Feature
    Gusto
    -
    Ratings
    Mitratech TalentReef
    6.8
    15 Ratings
    4% below category average
    Job Requisition Management00 Ratings8.014 Ratings
    Company Website Posting00 Ratings9.913 Ratings
    Publish to Social Media00 Ratings4.013 Ratings
    Job Search Site Posting00 Ratings9.915 Ratings
    Customized Application Form00 Ratings2.315 Ratings
    Resume Management00 Ratings8.011 Ratings
    Duplicate Candidate Prevention00 Ratings1.414 Ratings
    Candidate Search00 Ratings5.215 Ratings
    Applicant Tracking00 Ratings8.115 Ratings
    Collaboration00 Ratings8.01 Ratings
    Email Templates00 Ratings8.09 Ratings
    User Permissions00 Ratings7.014 Ratings
    Notifications and Alerts00 Ratings8.012 Ratings
    Reporting00 Ratings7.114 Ratings
    Best Alternatives
    GustoMitratech TalentReef
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    No answers on this topic
    Medium-sized Companies
    APS
    Score5.7 out of 10
    SumTotal (legacy)
    Score7.9 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    Cornerstone Galaxy
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GustoMitratech TalentReef
    Likelihood to Recommend
    9.1
    (633 ratings)
    7.1
    (15 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (457 ratings)
    -
    (0 ratings)
    Support Rating
    4.3
    (27 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    GustoMitratech TalentReef
    Likelihood to Recommend
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    Mitratech
    I rarely give 10/10, mainly because I have learned that that we can always learn new things and to grow. Thus, I feel that same applies to Talent Reef. While I struggled a bit in the beginning to use this application, It is probably that struggle that has made me a better user for being so persistent at using it. Now that I have more than just the basics I think for any size company the functionality of the program will work for them.
    Incentivized
    Read full review
    Pros
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    Mitratech
    • We've been with talentReef nearly 2 years and our last 2 account managers have been great! Support was a concern right after we converted, but we were able to gain an account rep and began weekly calls until all the holes were plugged in.
    • Linking ATS data and onboarding data eliminates the need for the applicant/new hire to enter the same information twice.
    • We're now receiving system emails regarding upcoming new releases, which is helpful.
    Read full review
    Cons
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    Mitratech
    • If any organization is looking to use TalentReef, I would suggest they make sure they have a project lead. TalentReef is a customizable platform that can be used to help your business. Your business will only get the full use out of the program if someone from within leads the project and communicates what they need from TalentReef. TalentReef can provide the basic needs, but the true value comes when you customize the program.
    Read full review
    Likelihood to Renew
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    Mitratech
    No answers on this topic
    Usability
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Support Rating
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    Mitratech
    We have had very few issues with talentReef, but when we did they were resolved quickly and in a timely manner.
    Incentivized
    Read full review
    Implementation Rating
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Alternatives Considered
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    Mitratech
    TalentReef has a better interface than SnagAJob, but that is just about it. SnagAJob did a very good job in applicant flow, however, they also advertise for other companies during the application process which is a major downside to their system. Newton is far superior not only with pricing but in support and functionality. After only 60 days with the system, I could not imagine going back to TalentReef ever again.
    Read full review
    Return on Investment
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    Mitratech
    • The impact in terms of I-9's and E-Verify being completed accurately and quickly is immense. It is tough to put a price or ROI on avoiding any legal complications.
    • All of our corporate locations now "speak the same language" in terms of applicants and new hire on-boarding.
    Incentivized
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data