Extremely Disappointed
December 24, 2018
Extremely Disappointed
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with talentReef
TalentReef is being utilized for our ATS/Onboarding System within our organization. This was introduced to the company as it was sold as a better alternative to our previous solution (SnagAJob) and that it would provide us with a better applicant flow, and an easier way for us to onboard applicants.
- Applicants can apply on a customized website
- Onboarding documentation can be done electronically
- Applicant flow is terrible. You can post jobs on Indeed for free, and receive a better applicant flow than posting through TalentReef. TalentReef was unable to provide any reasoning for this to happen
- If you want to change/edit your onboarding documents, you need to e-mail them to support. This can sometimes take more than 48 hours to accomplish, and more often than not, was not done as requested
- Customer Support is terrible. When they respond to you, they do not answer the question fully or provide any alternative solutions
- Pricing is very high. There are numerous other alternatives in the market that provide better services for half the price
- It decreased our applicant flow from our previous solution, and required that we post on numerous other job sites.
- Price is way too high!
- If you need something done quickly, this is not the solution.
TalentReef has a better interface than SnagAJob, but that is just about it. SnagAJob did a very good job in applicant flow, however, they also advertise for other companies during the application process which is a major downside to their system.
Newton is far superior not only with pricing but in support and functionality. After only 60 days with the system, I could not imagine going back to TalentReef ever again.
Newton is far superior not only with pricing but in support and functionality. After only 60 days with the system, I could not imagine going back to TalentReef ever again.