Extremely Disappointed
Anonymous | TrustRadius Reviewer
December 24, 2018

Extremely Disappointed

Score 1 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with talentReef

TalentReef is being utilized for our ATS/Onboarding System within our organization. This was introduced to the company as it was sold as a better alternative to our previous solution (SnagAJob) and that it would provide us with a better applicant flow, and an easier way for us to onboard applicants.
  • Applicants can apply on a customized website
  • Onboarding documentation can be done electronically
  • Applicant flow is terrible. You can post jobs on Indeed for free, and receive a better applicant flow than posting through TalentReef. TalentReef was unable to provide any reasoning for this to happen
  • If you want to change/edit your onboarding documents, you need to e-mail them to support. This can sometimes take more than 48 hours to accomplish, and more often than not, was not done as requested
  • Customer Support is terrible. When they respond to you, they do not answer the question fully or provide any alternative solutions
  • Pricing is very high. There are numerous other alternatives in the market that provide better services for half the price
  • It decreased our applicant flow from our previous solution, and required that we post on numerous other job sites.
  • Price is way too high!
  • If you need something done quickly, this is not the solution.
TalentReef has a better interface than SnagAJob, but that is just about it. SnagAJob did a very good job in applicant flow, however, they also advertise for other companies during the application process which is a major downside to their system.

Newton is far superior not only with pricing but in support and functionality. After only 60 days with the system, I could not imagine going back to TalentReef ever again.
If you are completely on paper right now, and cost is not an option, TalentReef may be a solution to you. If you are looking for strong customer support and results, look elsewhere

talentReef Feature Ratings

New hire portal
3
Manager tracking tools
2
Compliance tracking and reporting
3
Corporate goal setting
Not Rated
Subordinate goal setting
Not Rated
Performance tracking
Not Rated
Performance plans
Not Rated
Manager note taking
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Multiple review frequency
Not Rated
Reporting
Not Rated
Job Requisition Management
1
Company Website Posting
2
Publish to Social Media
2
Job Search Site Posting
1
Customized Application Form
4
Resume Management
4
Duplicate Candidate Prevention
4
Candidate Search
6
Applicant Tracking
4
Email Templates
4
User Permissions
4
Notifications and Alerts
4
Reporting
4