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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    PointClickCare Core EHR Platform

    Score8.4 out of 10
    N/APointClickCare provides their cloud-based technology for the senior care industry, the PointClickCare Core EHR Platform.N/A
    Pricing
    GustoPointClickCare Core EHR Platform
    Editions & Modules
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    GustoPointClickCare Core EHR Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.—
    More Pricing Information
    Community Pulse
    GustoPointClickCare Core EHR Platform
    Considered Both Products
    Gusto
    No answer on this topic
    PointClickCare
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    563 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    464 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    576 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    316 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    376 Answers
    No answers on this topic
    Features
    GustoPointClickCare Core EHR Platform
    Payroll Management
    Comparison of Payroll Management features of Gusto and PointClickCare Core EHR Platform
    Feature
    Gusto
    9.1
    611 Ratings
    9% above category average
    PointClickCare Core EHR Platform
    -
    Ratings
    Pay calculation9.5587 Ratings00 Ratings
    Support for external payroll vendors8.58 Ratings00 Ratings
    Benefit plan administration8.7417 Ratings00 Ratings
    Direct deposit files9.7592 Ratings00 Ratings
    Salary revision and increment management9.0462 Ratings00 Ratings
    Reimbursement management9.0196 Ratings00 Ratings
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Gusto and PointClickCare Core EHR Platform
    Feature
    Gusto
    -
    Ratings
    PointClickCare Core EHR Platform
    9.0
    3 Ratings
    18% above category average
    Real-time eligibility verification00 Ratings10.03 Ratings
    Claims management00 Ratings10.02 Ratings
    Coding00 Ratings10.02 Ratings
    Patient billing00 Ratings10.03 Ratings
    Financial Reporting00 Ratings5.01 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Gusto and PointClickCare Core EHR Platform
    Feature
    Gusto
    -
    Ratings
    PointClickCare Core EHR Platform
    9.0
    1 Ratings
    16% above category average
    Multi-location support00 Ratings9.01 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Gusto and PointClickCare Core EHR Platform
    Feature
    Gusto
    -
    Ratings
    PointClickCare Core EHR Platform
    6.5
    2 Ratings
    10% below category average
    Charting / document management00 Ratings10.02 Ratings
    Templates00 Ratings10.02 Ratings
    Mobile/tablet support00 Ratings8.01 Ratings
    Fax integration00 Ratings1.01 Ratings
    Integration with other EMR and PM systems00 Ratings1.01 Ratings
    Workflow automation00 Ratings5.01 Ratings
    Customization00 Ratings10.02 Ratings
    E-prescribing00 Ratings7.01 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Gusto and PointClickCare Core EHR Platform
    Feature
    Gusto
    -
    Ratings
    PointClickCare Core EHR Platform
    9.5
    3 Ratings
    14% above category average
    HIPAA compliance00 Ratings10.02 Ratings
    Role-based permission levels00 Ratings10.03 Ratings
    Data backups and redundancy00 Ratings9.01 Ratings
    Local mode / networking failsafe00 Ratings9.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Gusto and PointClickCare Core EHR Platform
    Feature
    Gusto
    -
    Ratings
    PointClickCare Core EHR Platform
    8.0
    1 Ratings
    6% above category average
    Task tracking00 Ratings8.01 Ratings
    Best Alternatives
    GustoPointClickCare Core EHR Platform
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    APS
    Score5.7 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    Epic
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GustoPointClickCare Core EHR Platform
    Likelihood to Recommend
    9.1
    (633 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (457 ratings)
    9.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    4.3
    (27 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    GustoPointClickCare Core EHR Platform
    Likelihood to Recommend
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    PointClickCare
    PointClickCare Core EHR Platform is an excellent platform for monitoring patient data. The ability to generate customizable reports is extremely helpful when it comes to analyzing various kinds of data (e.g administration record reports, action summary reports, detailed census reports). The platform really does a great job organizing patient data in a way that is intuitive and easy to interpret.
    Incentivized
    Read full review
    Pros
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    PointClickCare
    • Ease of documentation for Activities of Daily Living (ADL)
    • In system Insurance Eligibility
    • In system IRM (CRM)
    • Full clinical chart that speaks to the financial application
    Read full review
    Cons
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    PointClickCare
    • It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.
    Read full review
    Likelihood to Renew
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    PointClickCare
    No answers on this topic
    Usability
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    PointClickCare
    Overall great product. Reporting could be much better and they are working on that.
    Read full review
    Reliability and Availability
    Gusto
    No answers on this topic
    PointClickCare
    I have implemented PCC in over 100 buildings and have used it for almost 5 years. I can count maybe 2 times in 5 years when PCC downtime caused an issue for our facilities. I would say their availability rating exceeds a 10 compared to other software systems.
    Read full review
    Support Rating
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    PointClickCare
    If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
    Read full review
    Implementation Rating
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    PointClickCare
    Have already stated. People learn differently and PCC needs to adapt to that model instead of all eLearning. Offer the client different learning packages.
    Read full review
    Alternatives Considered
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    PointClickCare
    PointClickCare Core EHR Platform was selected because it is organized much more cleanly than MatrixCare. In PointClickCare Core EHR Platform, patient EHRs are laid out in such a way that accessing different kinds of information is a lot quicker than it is in MatrixCare. In PointClickCare Core EHR Platform, all of the tabs (profile, census, DX list, progress notes, assessments, etc.) are easily accessible with just one click. In MatrixCare this is not the case, as you must first click into another menu before being able to access other tabs. Also the overall look of PointClickCare Core EHR Platform is more professional and streamlined.
    Incentivized
    Read full review
    Return on Investment
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    PointClickCare
    • The platform has helped to increase productivity within our organization.
    • Increased workflow efficiency leading to less hours spending time compiling data.
    • Allowed our organization to expand the number of business opportunities -- the increased workload is manageable due to PointClickCare Core EHR Platform's usability.
    Incentivized
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data