Gusto vs. SentricHR (SentricWorkforce)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gusto
Score 7.5 out of 10
N/A
Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.
$46
per month
SentricHR
Score 10.0 out of 10
N/A
SentricHR (formerly SentricWorkForce) is a general HRIS platform that also provides payroll, tax filing, time and attendance, capabilities via a cloud-based system, from Sentric in Canonsburg, Pennsylvania.N/A
Pricing
GustoSentricHR (SentricWorkforce)
Editions & Modules
Simple: A streamlined set of automatic payroll features and benefits integrations
$40/month + $6/mo per person
$12 per employee/contractor
Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
$80/month + $12/mo per person
Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
Exclusive pricing, contact Gusto
No answers on this topic
Offerings
Pricing Offerings
GustoSentricHR
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR, so you can choose the plan that meets your business needs.
More Pricing Information
Community Pulse
GustoSentricHR (SentricWorkforce)
Top Pros
Top Cons
Features
GustoSentricHR (SentricWorkforce)
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Gusto
8.4
163 Ratings
2% above category average
SentricHR (SentricWorkforce)
10.0
2 Ratings
22% above category average
Pay calculation8.3155 Ratings10.02 Ratings
Support for external payroll vendors8.58 Ratings10.02 Ratings
Benefit plan administration7.6107 Ratings10.01 Ratings
Direct deposit files8.4158 Ratings10.02 Ratings
Salary revision and increment management8.1134 Ratings10.02 Ratings
Reimbursement management9.511 Ratings10.02 Ratings
Off-cycle/On-Demand payment00 Ratings10.01 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Gusto
-
Ratings
SentricHR (SentricWorkforce)
9.0
2 Ratings
13% above category average
Employee demographic data00 Ratings10.02 Ratings
Employment history00 Ratings10.02 Ratings
Job profiles and administration00 Ratings10.02 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings5.02 Ratings
Organizational charting00 Ratings10.02 Ratings
Organization and location management00 Ratings10.02 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.02 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Gusto
-
Ratings
SentricHR (SentricWorkforce)
7.7
2 Ratings
5% below category average
Approval workflow00 Ratings10.02 Ratings
Balance details00 Ratings8.02 Ratings
Annual carry-forward and encashment00 Ratings5.02 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Gusto
-
Ratings
SentricHR (SentricWorkforce)
6.4
2 Ratings
24% below category average
View and generate pay and benefit information00 Ratings10.02 Ratings
Update personal information00 Ratings10.02 Ratings
View company policy documentation00 Ratings1.01 Ratings
Employee recognition00 Ratings1.01 Ratings
View job history00 Ratings10.02 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Gusto
-
Ratings
SentricHR (SentricWorkforce)
5.0
1 Ratings
43% below category average
Tracking of all physical assets00 Ratings5.01 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Gusto
-
Ratings
SentricHR (SentricWorkforce)
9.3
2 Ratings
20% above category average
Report builder00 Ratings8.02 Ratings
Pre-built reports00 Ratings10.02 Ratings
Ability to combine HR data with external data00 Ratings10.02 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Gusto
-
Ratings
SentricHR (SentricWorkforce)
10.0
2 Ratings
22% above category average
New hire portal00 Ratings10.02 Ratings
Manager tracking tools00 Ratings10.02 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Gusto
-
Ratings
SentricHR (SentricWorkforce)
6.0
1 Ratings
31% below category average
Corporate goal setting00 Ratings7.01 Ratings
Individual goal setting00 Ratings4.01 Ratings
Line-of sight-visibility00 Ratings5.01 Ratings
Performance tracking00 Ratings8.01 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Gusto
-
Ratings
SentricHR (SentricWorkforce)
4.6
1 Ratings
54% below category average
Performance plans00 Ratings3.01 Ratings
Performance improvement plans00 Ratings3.01 Ratings
Review status tracking00 Ratings7.01 Ratings
Review reminders00 Ratings5.01 Ratings
Multiple review frequency00 Ratings5.01 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Gusto
-
Ratings
SentricHR (SentricWorkforce)
4.8
1 Ratings
49% below category average
Create succession plans/pools00 Ratings4.01 Ratings
Candidate ranking00 Ratings9.01 Ratings
Candidate search00 Ratings3.01 Ratings
Candidate development00 Ratings3.01 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Gusto
-
Ratings
SentricHR (SentricWorkforce)
7.3
1 Ratings
7% below category average
Job Requisition Management00 Ratings7.01 Ratings
Applicant Tracking00 Ratings7.01 Ratings
Notifications and Alerts00 Ratings8.01 Ratings
Best Alternatives
GustoSentricHR (SentricWorkforce)
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GustoSentricHR (SentricWorkforce)
Likelihood to Recommend
7.0
(176 ratings)
10.0
(2 ratings)
Likelihood to Renew
8.9
(7 ratings)
-
(0 ratings)
Usability
8.1
(3 ratings)
-
(0 ratings)
Support Rating
1.6
(24 ratings)
-
(0 ratings)
Implementation Rating
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
GustoSentricHR (SentricWorkforce)
Likelihood to Recommend
Gusto
I would love to use Gusto for companies of all staff sizes but I understand that larger businesses will opt for a PEO and willingly give up flexibility and features to do that. However, I love that Gusto can be customized on so many levels – offer letter, adding documents for new hires, document verification, deploying documents to existing staff, tracking who has signed, helping staff select health benefits (love that this is an entirely paperless process!), screen share support (love this!), a host of integrations with other apps are easy to link up. The interface is delightful (love the piglet!), HR support for Master Admins is very professional. There are templates, forms, rules and updates provided for all States. And the reports are so easy to read, customize and understand. Amazing!
Read full review
Sentric
SentricHR works well with unusual situations in payroll - they understood that our payroll is not just a basic hourly/salaried situation and were able to create codes and functions to work with our exact needs.
Read full review
Pros
Gusto
  • The self-service aspect of the software is very nice. We rarely need to get customer service involved.
  • For the first 2 years of our subscription to Gusto, customer service has been good when we needed it.
  • We have also had good experience with third parties recommended by Gusto including a 401(k) administrator, R&D tax credit analyst, and background check software.
Read full review
Sentric
  • Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
  • Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
  • When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.
Read full review
Cons
Gusto
  • The support isn't very impressive, although it's rare that we even need their help.
  • I would like to see a better scheduling tool for the staff. Currently I have to use Homebase for this feature alone because Gusto's offering is lacking in this area.
Read full review
Sentric
  • Make it easier to determine which report works best for our needs
  • Have the ability to create a custom report for specific instances
  • Other than that, they're perfect!
Read full review
Likelihood to Renew
Gusto
Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
Read full review
Sentric
No answers on this topic
Usability
Gusto
The UI is clean and simple. It's incredibly easy to find what you need to find, and if you can't, a quick search of their help files will direct you where you need to go about 90% of the time. For that last 10%, a support e-mail will result in a quick answer. Almost any time I try to do something new I haven't done before with Gusto, I can do it in a few minutes.
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Sentric
No answers on this topic
Support Rating
Gusto
Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
Read full review
Sentric
No answers on this topic
Implementation Rating
Gusto
Super easy to implement and use!
Read full review
Sentric
No answers on this topic
Alternatives Considered
Gusto
Gusto was the only payroll provider we used for our business. Before Gusto we were running payroll manually, which was cumbersome and didn’t account for our tax liability. Gusto is heads and shoulders above running payroll manually. It takes the load of payroll management off your shoulders and gives employees and easy to use portal to manage their personal payroll information.
Read full review
Sentric
I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.
Read full review
Return on Investment
Gusto
  • Saves me time and time is money so I've definitely saved money using Gusto over other payroll providers
  • 401k integration was not a good fit for my size company unfortunately, which I was disappointed about initially, but if you are a larger company it could be an excellent asset to your benefits structure for your team
  • Has increased employee retention because of its ease of use
Read full review
Sentric
  • Not applicable for our business
Read full review
ScreenShots

Gusto Screenshots

Screenshot of Flexible, automated payrollScreenshot of Time-off trackingScreenshot of The source of truth for HR data