Guusto vs. Workhuman

We held a balcony decorating contest and residents were rewarded with the ability to quickly and easily select the gift card that best suited their needs. I was awarded a gift card for performance at work and was to access the reward quickly. In both cases, it was easy and seamless for both sender and receiver.

Incentivized

Good experience: Great for showing appreciation for someone's work. It really showcases dedication, and it can be a great 'public' profile to other team members if they ever wonder who are they working with. Bad experience: It can potentially be used as a not-so-truthful tool. People can mock good grades for each other just because of good personal relationship, but there are ways to check that too.

Incentivized

• Wide Variety of options on which to use the allotted gift card.
• Easy method of delivery (e-mail).
• Can choose whether to have the manager make the allocations, or allow team members to send them directly.

Incentivized

• Globoforce makes the process of rewarding employees who do a great job easy for managers and leaders internationally
• Globoforce helped me write kind electronic thank-you notes that came through to their inboxes in great, simple formats
• Globoforce was great in showing clear options on what exactly I could use the eGift Card for from doing a great job on certain projects

Incentivized

• Research demographics on variety of stores.
• I am in a very remote location most of the shops are an hour away.
• Gas cars would be amazing.
• Visa option would be great.

Incentivized

• Globoforce’s user interface was a bit dated - having a sleeker user interface will make it more adopted by many managers
• Globoforce sometimes only worked in specific internet browsers for me - not sure if this is the case for others in other organizations
• Globoforce didn’t fill the entire internet browser screen when I used it, making it occasionally difficult to read

Incentivized

Workhuman is easier to navigate and use, all times that I need to use in desktop version was great and five start for that! the app mobile version is excellent to use too, however I have a challenge, here in my company we need to use a VPN to connect and all times I need to reconnect and recently I can't connect and need to go over desktop version to use my gift cards, before I was able to make that in the store, now I need to create the gift card before to go to the mall/store.

Incentivized

The company has an in-house customer support team. They can be reached by email or phone. The response time is good and I do not have anything negative to say about them. The good thing is that the hours of operation are 24/7 so one can reach them anytime with questions about reward management.

Incentivized

Ease of setup and use is the first and foremost thing that appealed to us to use Guusto. Employees had to sign up for Guusto which was a smooth process. Then the wide variety of Gift card selections played another key role in choosing Guusto over the other vendor. Smooth transitioning and setting up with our organization are the key benefits which helped us choose Guusto.

Incentivized

I have previously used a program that was used specifically for number of year anniversaries. There were very few items available. Users were only able to choose one item from the list. Workhuman lets you get as many things as you want, with the possibility of getting bigger or more expensive items by paying the balance.

Incentivized

• You can charge up your account for future use which is very handy, but if you're charging from a credit card, you'll want to load over $500 to avoid fees.

Incentivized

• I do not think there is any negative impact. We had a homegrown rewards management tool. It was useful in communicating with employees.
• It was difficult to run reports in the past and we had to maintain accounts with different vendors. It was difficult as we could only work with a limited number of companies to obtain gift cards.

Incentivized