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H2O.ai vs. SAP Conversational AI (discontinued) vs. TensorFlow

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    H2O.ai

    Score6.4 out of 10
    N/AAn open-source end-to-end GenAI platform for air-gapped, on-premises or cloud VPC deployments. Users can Query and summarize documents or just chat with local private GPT LLMs using h2oGPT, an Apache V2 open-source project. And the commercially available Enterprise h2oGPTe provides information retrieval on internal data, privately hosts LLMs, and secures data.N/A

    SAP Conversational AI (discontinued)

    Score6.8 out of 10
    N/ASAP Conversational AI was a platform used to build chatbots and digital assistants in SAP integration. Starting January 2023, SAP Conversational AI, SAP’s chatbot building platform has been set to maintenance mode. Existing customers can continue to use the enterprise edition of the product until the end of their contract.N/A

    TensorFlow

    Score7.6 out of 10
    N/ATensorFlow is an open-source machine learning software library for numerical computation using data flow graphs. It was originally developed by Google.N/A
    Pricing
    H2O.aiSAP Conversational AI (discontinued)TensorFlow
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    H2O.aiSAP Conversational AI (discontinued)TensorFlow
    Free Trial
    NoYesNo
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    H2O.aiSAP Conversational AI (discontinued)TensorFlow
    Considered Multiple Products
    H2O.ai
    Chose H2O.ai
    Both are open source (though H2O only up to some level). Both comprise of deep learning, but H2O is not focused directly on deep learning, while Tensor Flow has a "laser" focus on deep learning. H2O is also more focused on scalability. H2O should be looked at not as a …
    Incentivized
    SAP
    Chose SAP Conversational AI (discontinued)
    SAP Conversational AI is superior to rule-based solutions because they cannot understand a plurality of words such as synonyms. Rule-based systems may for example search for trigger words like "invoice" or "receipt" and recognize those just as well as the neural (?) models used …
    Incentivized
    Chose SAP Conversational AI (discontinued)
    Easy development on it and great integration with other platforms.
    Incentivized
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    30 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    29 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    24 Answers
    No answers on this topic
    Best Alternatives
    H2O.aiSAP Conversational AI (discontinued)TensorFlow
    Small Businesses
    Saturn Cloud
    Score7.8 out of 10
    ZoomInfo Chat
    Score7.9 out of 10
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    Score8.7 out of 10
    Medium-sized Companies
    DataRobot
    Score8.2 out of 10
    ZoomInfo Chat
    Score7.9 out of 10
    Google Cloud AI
    Score8.7 out of 10
    Enterprises
    DataRobot
    Score8.2 out of 10
    AWS Chatbot
    Score8.4 out of 10
    Google Cloud AI
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    H2O.aiSAP Conversational AI (discontinued)TensorFlow
    Likelihood to Recommend
    8.1
    (3 ratings)
    7.4
    (37 ratings)
    6.0
    (15 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (2 ratings)
    9.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (2 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    6.5
    (32 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    H2O.aiSAP Conversational AI (discontinued)TensorFlow
    Likelihood to Recommend
    H2O.ai
    Most suited if in little time you wanted to build and train a model. Then, H2O makes life very simple. It has support with R, Python and Java, so no programming dependency is required to use it. It's very simple to use. If you want to modify or tweak your ML algorithm then H2O is not suitable. You can't develop a model from scratch.
    Incentivized
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    SAP
    It would be most suitable to help you attain swift conversation flows as you engage with your audiences. The bots are also of indispensable value in handling repetitive tasks around the firm such as automated HR resourcing expeditions or marketing campaigns or any other important but monotonous tasks. I however admit that analyzing the bot's performance is quite complex, have an RPA specialist around.
    Incentivized
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    Open Source
    TensorFlow is great for most deep learning purposes. This is especially true in two domains: 1. Computer vision: image classification, object detection and image generation via generative adversarial networks 2. Natural language processing: text classification and generation. The good community support often means that a lot of off-the-shelf models can be used to prove a concept or test an idea quickly. That, and Google's promotion of Colab means that ideas can be shared quite freely. Training, visualizing and debugging models is very easy in TensorFlow, compared to other platforms (especially the good old Caffe days). In terms of productionizing, it's a bit of a mixed bag. In our case, most of our feature building is performed via Apache Spark. This means having to convert Parquet (columnar optimized) files to a TensorFlow friendly format i.e., protobufs. The lack of good JVM bindings mean that our projects end up being a mix of Python and Scala. This makes it hard to reuse some of the tooling and support we wrote in Scala. This is where MXNet shines better (though its Scala API could do with more work).
    Incentivized
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    Pros
    H2O.ai
    • Excellent analytical and prediction tool
    • In the beginning, usage of H20 Flow in Web UI enables quick development and sharing of the analytical model
    • Readily available algorithms, easy to use in your analytical projects
    • Faster than Python scikit learn (in machine learning supervised learning area)
    • It can be accessed (run) from Python, not only JAVA etc.
    • Well documented and suitable for fast training or self studying
    • In the beginning, one can use the clickable Flow interface (WEB UI) and later move to a Python console. There is then no need to click in H20 Flow
    • It can be used as open source
    Incentivized
    Read full review
    SAP
    • SAP has helped me manage my teams cost in material management.
    • SAP Conversational AI has provided with the goal of developing bot analytics to respond to common user face issues when reporting troubleshooting issues with software equipment as well as technical equipment.
    • Has helped deploy new bots to increase response time to employees who require assistance with ordering equipment software as well as application development in software ordering.
    Incentivized
    Read full review
    Open Source
    • A vast library of functions for all kinds of tasks - Text, Images, Tabular, Video etc.
    • Amazing community helps developers obtain knowledge faster and get unblocked in this active development space.
    • Integration of high-level libraries like Keras and Estimators make it really simple for a beginner to get started with neural network based models.
    Incentivized
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    Cons
    H2O.ai
    • Better documentation
    • Improve the Visual presentations including charting etc
    Incentivized
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    SAP
    • SAP can certainly provide better and more clear documentation on how to customize and deploy the chatbot/use SAP Conversational AI.
    • There is lot less developer community around SAP Conversational AI so it is hard to get help from outside developers and experts on best practices, hacks and existing applications/integrations.
    • It is hard to use SAP Conversational AI outside SAP S/4HANA Cloud, for example on AWS or GCP or in a multi cloud environment.
    Incentivized
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    Open Source
    • RNNs are still a bit lacking, compared to Theano.
    • Cannot handle sequence inputs
    • Theano is perhaps a bit faster and eats up less memory than TensorFlow on a given GPU, perhaps due to element-wise ops. Tensorflow wins for multi-GPU and “compilation” time.
    Read full review
    Usability
    H2O.ai
    No answers on this topic
    SAP
    Chatbots have already acquired most of the market and are still trending with the needs of changing market everyday. It will keep evolving with AI and NLP more to offer for improvements. SAP CAI is a good product to add to an enterprise using SAP ERP Suite
    Incentivized
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    Open Source
    Support of multiple components and ease of development.
    Incentivized
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    Reliability and Availability
    H2O.ai
    No answers on this topic
    SAP
    Never had an issue. SAP CAI shares the same platform as any other product hosted on SAP Cloud Platform (aka BTP) and depends on your hosting (US, Europe, Asia). Maintenance modes are planned and customers are aware of it well in advance in order to mitigate potential impacts on the service offering.
    Incentivized
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    Open Source
    No answers on this topic
    Performance
    H2O.ai
    No answers on this topic
    SAP
    It's a pure SaaS platform hosted on SAP Cloud Platform (aka BTP). The experience is pretty much seamless with minimum loadings or noticeable lags. The hosting depends on your location so you may want to make sure the instance is available on a server close to you, such as the USA, Europe or Asia.
    Incentivized
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    Open Source
    No answers on this topic
    Support Rating
    H2O.ai
    The overall experience I have with H2O is really awesome, even with its cost effectiveness.
    Incentivized
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    SAP
    Great support from the people of SAP Conversational AI as of the community. Sometimes it takes a little while for folks of the SAP Conversational AI team to answer but this has mostly to do with the overload of questions and users the product has. The gold-support channel within Slack that SAP Conversational AI has, is a great help to distinguish more professional usage and therefore more urgent questions.
    Incentivized
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    Open Source
    Community support for TensorFlow is great. There's a huge community that truly loves the platform and there are many examples of development in TensorFlow. Often, when a new good technique is published, there will be a TensorFlow implementation not long after. This makes it quick to ally the latest techniques from academia straight to production-grade systems. Tooling around TensorFlow is also good. TensorBoard has been such a useful tool, I can't imagine how hard it would be to debug a deep neural network gone wrong without TensorBoard.
    Incentivized
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    Implementation Rating
    H2O.ai
    No answers on this topic
    SAP
    No answers on this topic
    Open Source
    Use of cloud for better execution power is recommended.
    Incentivized
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    Alternatives Considered
    H2O.ai
    Both are open source (though H2O only up to some level). Both comprise of deep learning, but H2O is not focused directly on deep learning, while Tensor Flow has a "laser" focus on deep learning. H2O is also more focused on scalability. H2O should be looked at not as a competitor but rather a complementary tool. The use case is usually not only about the algorithms, but also about the data model and data logistics and accessibility. H2O is more accessible due to its UI. Also, both can be accessed from Python. The community around TensorFlow seems larger than that of H2O.
    Incentivized
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    SAP
    The platforms have similarities in terms of making the organization more data-driven. However, the use cases are different. SAP Analytics Cloud is used for reporting, deploying dashboards, and scheduling timely delivery of reporting and analytics. SAP Conversational AI is a more front-end product that end users can directly use to navigate the web application better. Both have strengths in their respective areas. Conversational AI is more recent and cutting edge.
    Incentivized
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    Open Source
    Keras is built on top of TensorFlow, but it is much simpler to use and more Python style friendly, so if you don't want to focus on too many details or control and not focus on some advanced features, Keras is one of the best options, but as far as if you want to dig into more, for sure TensorFlow is the right choice
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    Return on Investment
    H2O.ai
    • Positive impact: saving in infrastructure expenses - compared to other bulky tools this costs a fraction
    • Positive impact: ability to get quick fixes from H2O when problems arise - compared to waiting for several months/years for new releases from other vendors
    • Positive impact: Access to H2O core team and able to get features that are needed for our business quickly added to the core H2O product
    Incentivized
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    SAP
    • The impact has been very positive for our business objectives. Through the chatbot, our clients can have an immediate response to any of their requests without the need of an intervention of a person or without the use of the telephone or email. Customer satisfaction has been much higher.
    Incentivized
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    Open Source
    • Learning is s bit difficult takes lot of time.
    • Developing or implementing the whole neural network is time consuming with this, as you have to write everything.
    • Once you have learned this, it make your job very easy of getting the good result.
    Incentivized
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    ScreenShots

    SAP Conversational AI (discontinued) Screenshots

    Screenshot of Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant nicknamed CoPilot.Screenshot of Bot Training – Plug human-like understanding in your chatbots.Screenshot of Bot Builder – Build adaptable conversational flows through a powerful and visual tool.Screenshot of SAP Conversational AI provides a powerful building platform that allows the building of end-to-end chatbots as well as the customization of your digital assistant.Screenshot of Leverage the power of our highly performing NLP technology capable of building human-like AI chatbots in any language.Screenshot of Understand how your chatbot is used and leverage that data to improve the performance of your dataset.