Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hashboard (discontinued)
Score 8.0 out of 10
N/A
Hashboard (formerly Glean.io) was lightweight, business intelligence tool. It was acquired by Hex in 2025, and former users are encouraged to move to Hex.N/A
IBM Analytics Engine
Score 7.2 out of 10
N/A
IBM BigInsights is an analytics and data visualization tool leveraging hadoop.N/A
SAP Crystal
Score 7.4 out of 10
N/A
SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.
$295
per single user license
Pricing
Hashboard (discontinued)IBM Analytics EngineSAP Crystal
Editions & Modules
No answers on this topic
No answers on this topic
Upgrade Version to SAP Crystal Reports 2020
$295
per single user license
SAP Crystal Reports 2020 64-Bit
$495
per single user license
SAP Crystal Reports 2016 32-Bit
$495
per single user license
SAP Crystal Server 2020 1 NUL
$869
per user license + first year maintenance to be added
SAP Crystal Server 2020 5 CAL
$8,744
5 concurrent users + first year maintenance to be added
Offerings
Pricing Offerings
Hashboard (discontinued)IBM Analytics EngineSAP Crystal
Free Trial
NoNoYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional Details15% discount for yearly pricing.* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
More Pricing Information
Community Pulse
Hashboard (discontinued)IBM Analytics EngineSAP Crystal
Considered Multiple Products
Hashboard (discontinued)

No answer on this topic

IBM Analytics Engine

No answer on this topic

SAP Crystal
Chose SAP Crystal
SAP Crystal offers more flexibility and has more tools and functions than every program I've ever tried!
Chose SAP Crystal
SAP Crystal Server was chosen because of the scheduled reports capabilities that it had and because we were happier with the end look of the reports. We found the reports that are obtained with SAP Crystal Server easier to interpret than some what some of the other BI programs …
Chose SAP Crystal
When we evaluated several options, we found SAP Crystal Server to be more reliable than some of its competitors. We wanted something that we could customise to use in several departments and for all different types of situations where reports would be useful. We also use other …
Features
Hashboard (discontinued)IBM Analytics EngineSAP Crystal
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Hashboard (discontinued)
-
Ratings
IBM Analytics Engine
-
Ratings
SAP Crystal
7.8
124 Ratings
5% below category average
Pixel Perfect reports00 Ratings00 Ratings8.0113 Ratings
Customizable dashboards00 Ratings00 Ratings7.0100 Ratings
Report Formatting Templates00 Ratings00 Ratings8.4117 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Hashboard (discontinued)
-
Ratings
IBM Analytics Engine
-
Ratings
SAP Crystal
8.3
136 Ratings
3% above category average
Drill-down analysis00 Ratings00 Ratings9.0117 Ratings
Formatting capabilities00 Ratings00 Ratings8.7135 Ratings
Integration with R or other statistical packages00 Ratings00 Ratings7.064 Ratings
Report sharing and collaboration00 Ratings00 Ratings8.7120 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Hashboard (discontinued)
-
Ratings
IBM Analytics Engine
-
Ratings
SAP Crystal
8.8
136 Ratings
7% above category average
Publish to Web00 Ratings00 Ratings9.091 Ratings
Publish to PDF00 Ratings00 Ratings9.3133 Ratings
Report Versioning00 Ratings00 Ratings8.094 Ratings
Report Delivery Scheduling00 Ratings00 Ratings9.097 Ratings
Delivery to Remote Servers00 Ratings00 Ratings8.554 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Hashboard (discontinued)
-
Ratings
IBM Analytics Engine
-
Ratings
SAP Crystal
7.6
89 Ratings
5% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings00 Ratings7.650 Ratings
Location Analytics / Geographic Visualization00 Ratings00 Ratings7.576 Ratings
Predictive Analytics00 Ratings00 Ratings7.841 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Hashboard (discontinued)
-
Ratings
IBM Analytics Engine
-
Ratings
SAP Crystal
8.6
88 Ratings
1% above category average
Multi-User Support (named login)00 Ratings00 Ratings8.581 Ratings
Role-Based Security Model00 Ratings00 Ratings8.580 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings00 Ratings8.580 Ratings
Report-Level Access Control00 Ratings00 Ratings8.53 Ratings
Single Sign-On (SSO)00 Ratings00 Ratings9.040 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Hashboard (discontinued)
-
Ratings
IBM Analytics Engine
-
Ratings
SAP Crystal
6.7
65 Ratings
14% below category average
Responsive Design for Web Access00 Ratings00 Ratings6.363 Ratings
Mobile Application00 Ratings00 Ratings6.046 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings00 Ratings6.260 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Hashboard (discontinued)
-
Ratings
IBM Analytics Engine
-
Ratings
SAP Crystal
7.9
45 Ratings
2% above category average
REST API00 Ratings00 Ratings7.48 Ratings
Javascript API00 Ratings00 Ratings8.437 Ratings
iFrames00 Ratings00 Ratings7.18 Ratings
Java API00 Ratings00 Ratings8.437 Ratings
Themeable User Interface (UI)00 Ratings00 Ratings7.539 Ratings
Customizable Platform (Open Source)00 Ratings00 Ratings8.433 Ratings
Best Alternatives
Hashboard (discontinued)IBM Analytics EngineSAP Crystal
Small Businesses
Yellowfin
Yellowfin
Score 8.7 out of 10

No answers on this topic

Yellowfin
Yellowfin
Score 8.7 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Cloudera Manager
Cloudera Manager
Score 9.9 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
Apache Spark
Apache Spark
Score 8.9 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Hashboard (discontinued)IBM Analytics EngineSAP Crystal
Likelihood to Recommend
7.5
(2 ratings)
9.5
(9 ratings)
7.0
(159 ratings)
Likelihood to Renew
-
(0 ratings)
-
(0 ratings)
10.0
(19 ratings)
Usability
-
(0 ratings)
-
(0 ratings)
7.3
(31 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
-
(0 ratings)
8.6
(21 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
-
(0 ratings)
8.8
(14 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Hashboard (discontinued)IBM Analytics EngineSAP Crystal
Likelihood to Recommend
Discontinued Products
Glean.io is exceptionally well for creating automation data visualisation dashboards. Exploring the data is again highly effective. Visualisations are easily customisable to best suit the requirements of the team. Collaborating and commenting around the dashboards is very smooth. If there are any changes in the system or any feature requests, the support team takes some time to respond
Read full review
IBM
  • Well suited for my big data related project or a static data set analysis especially for uploading huge dataset to the cluster.
  • But had some issues with connecting IoT real-time data and feeding to Power BI. It might be my understanding please take it as a mere comment rather than a suggestion.
Read full review
SAP
Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
Read full review
Pros
Discontinued Products
  • Workflow is easy and clear due to clean and state of the art interface
  • Model creation is easy
  • Possibility for custom SQL code for database connection is very helpful
Read full review
IBM
  • Jobs with Spark, Hadoop, or Hive queries are rapidly attained
  • Can collect, organize and analyze your data accurately
  • You can customize, for example, Spark or Hadoop configuration settings, or Python, R, Scala, or Java libraries.
Read full review
SAP
  • Crystal Reports allows us to create a consistent template for all of our reports.
  • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
  • Crystal Reports can connect to a wide variety of data sources.
  • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
Read full review
Cons
Discontinued Products
  • Querying has to be done by users only. There can be ways to automate querying using templates
  • Not able to clearly check the query run time
  • The customer support team can be little more proactive while communicating any changes and resolving any queries
Read full review
IBM
  • Easier pricing and plug-and-play like you see with AWS and Azure, it would be nice from a budgeting and billing standpoint, as well as better support for the administration.
  • Bundling of the Cloud Object Storage should be included with the Analytics Engine.
  • The inability to add your own Hadoop stack components has made some transfers a little more complex.
Read full review
SAP
  • The export of reports to Excel is very cumbersome and the results are difficult to format.
  • The design of reports and the graphical features (e.g. charts) feel quite rigid.
  • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
Read full review
Likelihood to Renew
Discontinued Products
No answers on this topic
IBM
No answers on this topic
SAP
We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
Read full review
Usability
Discontinued Products
No answers on this topic
IBM
No answers on this topic
SAP
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Read full review
Support Rating
Discontinued Products
No answers on this topic
IBM
No answers on this topic
SAP
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Read full review
In-Person Training
Discontinued Products
No answers on this topic
IBM
No answers on this topic
SAP
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
Read full review
Implementation Rating
Discontinued Products
No answers on this topic
IBM
No answers on this topic
SAP
Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
Read full review
Alternatives Considered
Discontinued Products
For simple use cases, Glean.io is a lightweight alternative to SAP Analytics Cloud. Provisioning, testing, and documentation are easier and less intimidating in the Glean.io case. Thus, it is easy to explore without firing up the sales machinery of the big corporates. Thus, the process of looking into and testing it out was way more convenient. Further, the data ops features were new to use and seem to be unique with Glean.io.
Read full review
IBM
We initially wanted to go with Google BigQuery, mainly for the name recognition. However, the pricing and support structure led us to seek alternatives, which pointed us to IBM. Apache Spark was also in the running, but here IBM's domination in the industry made the choice a no-brainer. As previously stated, the support received was not quite what we expected, but was adequate.
Read full review
SAP
Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
Read full review
Return on Investment
Discontinued Products
  • Optimised the DB management team by 30%
  • Reduce in data visualisation dashboards TAT by 50%
  • Increase in revenues and savings by 20%
Read full review
IBM
  • This product has allowed us to gather analytics data across multiple platforms so we can view and analyze the data from different workflows, all in one place.
  • IBM Analytics has allowed us to scale on demand which allows us to capture more and more data, thus increasing our ROI.
  • The convenience of the ability to access and administer the product via multiple interfaces has allowed our administrators to ensure that the application is making a positive ROI for our business users and partners.
Read full review
SAP
  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Read full review
ScreenShots

SAP Crystal Screenshots

Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports