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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    Infoblox DDI (BloxOne)

    Score7.7 out of 10
    Enterprise companies (1,001+ employees)
    Infoblox DDI consolidate DNS, DHCP and IP address management into a single platform, deployed on-site and managed from a common console.N/A
    Pricing
    HCL BigFixInfoblox DDI (BloxOne)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL BigFixInfoblox DDI (BloxOne)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL BigFixInfoblox DDI (BloxOne)
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Infoblox
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    HCL BigFixInfoblox DDI (BloxOne)
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL BigFixInfoblox DDI (BloxOne)
    Likelihood to Recommend
    9.0
    (5 ratings)
    9.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.0
    (3 ratings)
    8.0
    (2 ratings)
    User Testimonials
    HCL BigFixInfoblox DDI (BloxOne)
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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    Infoblox
    We have been using Infoblox DDI for 10+ years at Pitney Bowes. The experience has improved gradually. As far as DNS and DHCP go, they are amongst the top ones offering this service. The support is great and downtime is minimal. The IPAM is always scanning the network to update the IP database. The caching servers reduce the lookups towards the internet. All in all, this is a must-have in every data center.
    Incentivized
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    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Infoblox
    • Excellent IPAM server
    • Resilient server that stays online
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Infoblox
    • Reporting is an add-on feature, which requires another system. The basics are free.
    • Network systems management and reporting is another add-on. However, this is significantly expensive.
    • The pricing structure is somewhat ridiculous. It's the least expensive system for a duel site. It has 10s of thousands (for a full feature IP tool), but in our case is crazy expensive.
    Incentivized
    Read full review
    Usability
    HCLSoftware
    No answers on this topic
    Infoblox
    It's generally easy to navigate through all of the menus. It's also very powerful in that there are many options available for configuration, allowing one to take advantage of IP address management tools. This tool is definitely a leader in the space, and provided you have the budget, is a very good investment. The team that uses it will appreciate the tool.
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
    Read full review
    Infoblox
    Support has always been responsive and knowledgeable.
    Incentivized
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    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    Infoblox
    Between Solarwinds IPAM and Infoblox, I'd still choose Infoblox even if Solarwinds is prettier to look at. Infoblox does a fantastic job at managing IP space and really doesn't have much competition in this space. Ease of use, being able to queue changes and having all this done via a web interface that just works is very convenient.
    Incentivized
    Read full review
    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    Infoblox
    • Easy IP Reservation
    • DNS Local and Global Domains
    • Quick Subnet Creation
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability