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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.3 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    Microsoft Security Copilot

    Score8.5 out of 10
    N/AMicrosoft Security Copilot helps security and IT teams to protect organizations at the speed and scale of AI. It is available in a standalone experience or embedded into other Microsoft Security products.N/A
    Pricing
    HCL BigFixMicrosoft Security Copilot
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL BigFixMicrosoft Security Copilot
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL BigFixMicrosoft Security Copilot
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    81%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    96%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Best Alternatives
    HCL BigFixMicrosoft Security Copilot
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL BigFixMicrosoft Security Copilot
    Likelihood to Recommend
    9.0
    (5 ratings)
    8.0
    (30 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.8
    (3 ratings)
    Usability
    -
    (0 ratings)
    7.5
    (30 ratings)
    Support Rating
    6.0
    (3 ratings)
    5.5
    (3 ratings)
    User Testimonials
    HCL BigFixMicrosoft Security Copilot
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Microsoft
    It's easy to integrate with other tools because it's a native Microsoft solution for generating OAuth tokens and handling other integrations. But as far as querying for data, using the LLM to analyze it and find that needle in the haystack, whatever, I feel it's terrible. In my experience, it just takes so much manipulation to get it to actually do what you want it to do.
    Incentivized
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    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Microsoft
    • Sometimes people don't know how to do a certain feature, especially in Excel, for example. It's a little bit more complex and a community for certain people. And with just a couple of questions about using Microsoft Security Copilot, they can get their answers ready, not having to get support from IT, right? So it eliminates multiple tickets and support from personnel on our team, and they can get the response themselves via this assistant.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Microsoft
    • I don't have that as of yet. I do like the product for now. I'm sure that as I use it more, I will find things that can be improved. Just understanding how it integrates with the Microsoft ecosystem, it works just fine for what I use it for.
    Incentivized
    Read full review
    Likelihood to Renew
    HCLSoftware
    No answers on this topic
    Microsoft
    We are not going to stop using M365 and our environment is large enough that there is not enough in-house expertise to handle all aspects of security, even with the help of a MSSP. Security Copilot helps us shore up the knowledge gap and keep our organization's security posture tight.
    Incentivized
    Read full review
    Usability
    HCLSoftware
    No answers on this topic
    Microsoft
    Anyone can use it. Easy to prompt, also capabilities to become advance with custom agents. It can become custom to your workflow. Many people will have their unique experiences to share and results are generally positive. This is a growth in the product from the effect of community and adoption/usage.
    Incentivized
    Read full review
    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
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    Microsoft
    Never contacted support
    Incentivized
    Read full review
    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
    Read full review
    Microsoft
    My usage of other products is based on SIEM tools. So far, Microsoft Security Copilot is the only product I've seen that works across multiple technologies/products to provide full visibility into security tooling using AI. I know other vendors are working towards this, but Microsoft has definitely taken a lead.
    Incentivized
    Read full review
    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
    Read full review
    Microsoft
    • I'd say it was initially negative because it took us time to learn it and understand how to build the workflow around it. But since then, we've been able to speed up and adjust and adapt and move a lot faster. So it's overall.
    • It is definitely in the positive area now.
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability

    Microsoft Security Copilot Screenshots

    Screenshot of Defender USX guided responseScreenshot of Defender USX incident summaryScreenshot of the homepage - capabilities menuScreenshot of the homepageScreenshot of MDTI threat intelScreenshot of session - incident summary