HCL BigFix vs. Microsoft Security Copilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HCL BigFix
Score 7.1 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Microsoft Security Copilot
Score 8.5 out of 10
N/A
Microsoft Security Copilot helps security and IT teams to protect organizations at the speed and scale of AI. It is available in a standalone experience or embedded into other Microsoft Security products.N/A
Pricing
HCL BigFixMicrosoft Security Copilot
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
HCL BigFixMicrosoft Security Copilot
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL BigFixMicrosoft Security Copilot
Best Alternatives
HCL BigFixMicrosoft Security Copilot
Small Businesses
Avast CloudCare
Avast CloudCare
Score 10.0 out of 10

No answers on this topic

Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.2 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 8.2 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HCL BigFixMicrosoft Security Copilot
Likelihood to Recommend
9.0
(5 ratings)
7.9
(13 ratings)
Usability
-
(0 ratings)
7.6
(13 ratings)
Support Rating
6.0
(3 ratings)
-
(0 ratings)
User Testimonials
HCL BigFixMicrosoft Security Copilot
Likelihood to Recommend
HCLSoftware
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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Microsoft
Microsoft Security Copilot is well-suited for environments where security teams face high alert volumes and need rapid triage. It is effective during active threat response, helping us establish timelines and suggest remediation steps quickly. Copilot also excels in executive reporting, generating clear summaries for leadership without much effort. Security Copilot is less effective outside of Microsoft's ecosystem because it doesn't integrate well with other products.
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Pros
HCLSoftware
  • Software inventory.
  • Patch deployment.
  • Patch review.
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Microsoft
  • consistency with context switching and documentation
  • Democratizing expertise. This is what I mean by that: I can just type in natural language and it drafts the KQL for me. This was unheard of in the last couple of years
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Cons
HCLSoftware
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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Microsoft
  • It is super expensive, which can be a turn off for many small businesses looking to leverage its capabilities
  • It can be very complex to set up, with many prerequisite steps that need to happen prior to being able to use it
  • With all AI-based solutions, it can sometimes hallucinate, but that is to be expected at some level
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Usability
HCLSoftware
No answers on this topic
Microsoft
Anyone can use it. Easy to prompt, also capabilities to become advance with custom agents. It can become custom to your workflow. Many people will have their unique experiences to share and results are generally positive. This is a growth in the product from the effect of community and adoption/usage.
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Support Rating
HCLSoftware
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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Microsoft
No answers on this topic
Alternatives Considered
HCLSoftware
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Microsoft
My usage of other products is based on SIEM tools. So far, Microsoft Security Copilot is the only product I've seen that works across multiple technologies/products to provide full visibility into security tooling using AI. I know other vendors are working towards this, but Microsoft has definitely taken a lead.
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Return on Investment
HCLSoftware
  • When there is a need to patch a Windows System it has worked
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Microsoft
  • Helps reduce time spent creating a baseline script.
  • Some errors get corrected but then get reintroduced while adding functionality.
  • I noticed that when using this for PowerShell it will sometimes have you install the module in the script without verifying if it is already installed. You must read the script before executing.
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ScreenShots

Microsoft Security Copilot Screenshots

Screenshot of Defender USX guided responseScreenshot of Defender USX incident summaryScreenshot of the homepage - capabilities menuScreenshot of the homepageScreenshot of MDTI threat intelScreenshot of session - incident summary