HCL BigFix vs. Qualys VMDR

HCL BigFix is well-suited:

1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
   However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.

Qualys VMDR is best suited for larger companies with a very large IT asset footprint. Qualys VMDR is not suited for businesses that are small and upcoming as the price for the tool is very expensive and could be a budget sink if not used properly. In our organization we use the Qualys VMDR dashboard and reporting in order to collect any vulnerabilities we miss during our routine audits to ensure that our environment is stable and protected for attacks.

Incentivized

• Software inventory.
• Patch deployment.
• Patch review.

Incentivized

• Seamless reporting across the different widgets (i.e. TruRisk)
• DEEP-DIVE into an asset's info/vulns
• Baked-in PCI ASV scans that a Qualys QSA can approve

Incentivized

• The patching function is difficult for RedHat Linux servers, and can be improved.
• The site configuration and access control appears to be cumbersome.

Incentivized

• Qualys VMDR can definitely improve on its reporting of assets as we have caught devices not captured in the Qualys VMDR scans.
• We would like to see an improvement on the dashboard interface as it is faulty sometimes.
• Qualys VMDR should focus on more competitive pricing as it is very expensive.

Incentivized

Next to Veeam (which is a tremendous product for backup/DR) this is the best service/software I have used in the past three decades. Should be called the Swiss Army Knife of security.

Incentivized

infrastructure to identify vulnerabilities

Always available with the exception on maint windows

Incentivized

Once in a while it would be slow -

Incentivized

Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.

Incentivized

This is iron but I am giving it 5 star and I can give more If I can do because they are best in support. So once you own this product they will assign a dedicated support for you and when you are under the weather with anything just connect them with anything call, ping or ticket they will come like Genie.

Not really - the integrations via connectors is not heavy lifting. Any complexity has to do with a service that requires more steps (i.e. AWS/GCP)

Incentivized

We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients

It is a very similar tool but Qualys VMDR is much better when it comes to reporting and solutions provided. Asset management is really good in Qualys VMDR. Qualys VMDR support is really quick , you can get a TPM if you run into any issues. Qualys VMDR has wide variety of scanning options which lacks in tenable.

Incentivized

MOSTLY good - but as noted having all features purchased on portal only - nothing that is not purchased.

Incentivized

Outside some pretty arcane apps or OS this is painless. The problem - and self-inflicted - is that older stuff is not supported.

Incentivized

• When there is a need to patch a Windows System it has worked

Incentivized

• Cut down on manual efforts to investigate or remediate vulnerabilities, which can be a big driver of ROI
• Avoidance of potential incidents with upfront risk mitigation
• Patching efficiency gains

Incentivized