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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL BigFix

    Score8.6 out of 10
    N/ABigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A

    Ansible

    Score9 out of 10
    N/AThe Red Hat Ansible Automation Platform (acquired by Red Hat in 2015) is a foundation for building and operating automation across an organization. The platform includes tools needed to implement enterprise-wide automation, and can automate resource provisioning, and IT environments and configuration of systems and devices. It can be used in a CI/CD process to provision the target environment and to then deploy the application on it.

    $5,000

    per year

    Pricing
    HCL BigFixAnsible
    Editions & Modules
    No answers on this topic
    Basic Tower
    5,000
    per year
    Enterprise Tower
    10,000
    per year
    Premium Tower
    14,000
    per year
    Offerings
    Pricing Offerings
    HCL BigFixAnsible
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HCL BigFixAnsible
    Considered Both Products
    HCLSoftware
    No answer on this topic
    Red Hat
    Chose Ansible
    They are different tools for different things. Not a comparison.
    Incentivized
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    99%
    Would buy again
    265 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    210 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    98%
    Happy with the feature set
    263 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    166 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    201 Answers
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    HCL BigFixAnsible
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    User Ratings
    HCL BigFixAnsible
    Likelihood to Recommend
    9.0
    (5 ratings)
    8.8
    (292 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.2
    (8 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (184 ratings)
    Performance
    -
    (0 ratings)
    8.7
    (5 ratings)
    Support Rating
    6.0
    (3 ratings)
    8.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    8.6
    (5 ratings)
    User Testimonials
    HCL BigFixAnsible
    Likelihood to Recommend
    HCLSoftware
    HCL BigFix is well-suited:
    1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
    2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
    3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
      However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
    4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
    Read full review
    Red Hat
    I think it's the best defacto orchestrator for automation because it's so easy to integrate in other tools to it (dynatrace, cyberark, terraform, etc). It is a lot for a new or smaller team to use so I wouldn't recommend it to a new team using Ansible, in that case using Ansible navigator is a better start to understanding playbooks/inventories before diving into the complexity of Red Hat Ansible Automation Platform. EDA also takes a lot of connectivity between Red Hat Ansible Automation Platform and target systems to get working which can be difficult in very locked down envs unless you have approval from many other teams like networking and security.
    Incentivized
    Read full review
    Pros
    HCLSoftware
    • Software inventory.
    • Patch deployment.
    • Patch review.
    Incentivized
    Read full review
    Red Hat
    • Standardize controls and visibility for automation.
    • Provide RBAC and Vault for improved automation security and support.
    • Job Scheduling is much more effective than Cron or other home-grown solutions.
    • The Red Hat Ansible Automation Platform API is one of the best features as it makes automation accessible from any other platform.
    Incentivized
    Read full review
    Cons
    HCLSoftware
    • The patching function is difficult for RedHat Linux servers, and can be improved.
    • The site configuration and access control appears to be cumbersome.
    Incentivized
    Read full review
    Red Hat
    • Ansible is still not truly declarative like Terraform.
    • Simple automation is fine, but creating complex, scalable automation scripts is very difficult to learn.
    • For a higher number of nodes, Ansible consumes a lot of resources. It needs the paid version of AAP, which requires a cost.
    Incentivized
    Read full review
    Likelihood to Renew
    HCLSoftware
    No answers on this topic
    Red Hat
    We are extremely happy with the use of AAP. It's better than expected, There is almost no limit when thinking of automation. The only problem is that the day to day is consuming a big part of our time. Patching and checking vulnerabilities are virtually killing us. But we can only improve with AAP.
    Incentivized
    Read full review
    Usability
    HCLSoftware
    No answers on this topic
    Red Hat
    Everything has room for improvement, but Ansible is the best tool out there for what it does and what it can do. There are plenty of features and capabilities that can be added, but it's just a matter of time before it happens.
    Incentivized
    Read full review
    Performance
    HCLSoftware
    No answers on this topic
    Red Hat
    Great in almost every way compared to any other configuration management software. The only thing I wish for is python3 support. Other than that, YAML is much improved compared to the Ruby of Chef. The agentless nature is incredibly convenient for managing systems quickly, and if a member of your term has no terminal experience whatsoever they can still use the UI.
    Incentivized
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    Support Rating
    HCLSoftware
    Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
    Incentivized
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    Red Hat
    There is a lot of good documentation that Ansible and Red Hat provide which should help get someone started with making Ansible useful. But once you get to more complicated scenarios, you will benefit from learning from others. I have not used Red Hat support for work with Ansible, but many of the online resources are helpful.
    Incentivized
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    Implementation Rating
    HCLSoftware
    No answers on this topic
    Red Hat
    I spoke on this topic today!
    Incentivized
    Read full review
    Alternatives Considered
    HCLSoftware
    We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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    Red Hat
    AAP compares favorably with Terraform and Power Automate. I don't have much experience with Terraform, but I find AAP and Ansible easier to use as well as having more capabilities. Power Platform is also an excellent automation tool that is user friendly but I feel that Ansible has more compatibility with a variety of technologies.
    Incentivized
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    Return on Investment
    HCLSoftware
    • When there is a need to patch a Windows System it has worked
    Incentivized
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    Red Hat
    • First, it keeps our entire server infrastructure aligned with our standards and reduces the time and effort needed to maintain our systems.
    • Automate routine IT tasks to save time, reduce errors, and ensure every server is configured and updated consistently.
    • Tasks that used to take our teams weeks to complete manually now run automatically and reliably, with full visibility, making our infrastructure management more effective and our compliance tracking much easier.
    Incentivized
    Read full review
    ScreenShots

    HCL BigFix Screenshots

    Screenshot of HCL BigFix Inventory DashboadScreenshot of HCL BigFix Inventory - Spend OverviewScreenshot of DEX ScoreScreenshot of Modern Client ManagementScreenshot of Tenable Vulnerability