Likelihood to Recommend HCL BigFix is well-suited:
Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency. However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets. Read full review The thing I mentioned earlier where we're constantly dealing with federal regulations or new agents that they want us to install and deploy and just getting those out in a consistent manner in a canned installation via Playbook is ideal
Read full review Pros Software inventory. Patch deployment. Patch review. Read full review Makes it easy to create and share automation in one central hub. Ansible content collections give me the ability to reuse code, making it rapid to carry out complex IT processes. Event-driven automation allows me to reduce manual tasks: it is rapid to know which action to take and respond automatically by receiving events from external apps automatically. Read full review Cons The patching function is difficult for RedHat Linux servers, and can be improved. The site configuration and access control appears to be cumbersome. Read full review Workflows should have more flexible paths than just success or failure. The upgrade process can be challenging with differences in security and environment. There is an opportunity to add CICD functionality into the tool. For development, it would be nice to have the option of editing a repo directly from AAP to allow quick tests/reruns. Then, allow it to push the updates back or create a new branch/PR in GitHub. The RBAC is good but could use improvements. One example would be an option that allows admins to assume the access of another user to validate it works as expected. Read full review Likelihood to Renew We are deploying Ansible at all levels of the organization
Read full review Usability the yaml is easy to write and most people can be taught to write basic playbooks in a few weeks
Read full review Performance Great in almost every way compared to any other configuration management software. The only thing I wish for is python3 support. Other than that, YAML is much improved compared to the Ruby of Chef. The agentless nature is incredibly convenient for managing systems quickly, and if a member of your term has no terminal experience whatsoever they can still use the UI.
Read full review Support Rating Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
Read full review There is a lot of good documentation that Ansible and Red Hat provide which should help get someone started with making Ansible useful. But once you get to more complicated scenarios, you will benefit from learning from others. I have not used Red Hat support for work with Ansible, but many of the online resources are helpful.
Read full review Implementation Rating I spoke on this topic today!
Read full review Alternatives Considered We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
Read full review AAP doesn't truly stack up against any of the products mentioned except for
Aria Automation. But, it is extensible and open and has a lower cost to entry.
Read full review Return on Investment When there is a need to patch a Windows System it has worked Read full review Red Hat Ansible Automation Platform offers automation and ML tools that allow me to automate complex IT tasks. Through automation analytics, it is seamless to gain full visibility into automation performance allowing me to make informed decisions. Red Hat Ansible Automation Platform allows me to move rapidly from insights to action. Creating and sharing automation content in one place unify a team in one place hence enhancing real-time collaboration. Read full review ScreenShots