HCL Domino vs. WompMobile

If you're looking for a high-security environment, then Domino is great. The built-in cybersecurity features are seamless, unlike those in the Microsoft or Google environments. Large databases are easily managed, and Domino enables us to automate many of our business workflows. It's easier to use than Microsoft PowerApps, for example. It doesn't integrate easily with other systems, which can be problematic at times. And because of the long-term lack of support from when IBM owned it, the user community has dwindled somewhat, making it hard to reach out for help.

Incentivized

At first look we were not sure if WompMobile was well suited for E-Commerce because they had very few examples of E-Commerce sites within their portfolio. We spoke with the team at WompMobile and those concerns were tossed right out the window. I can't think of any scenario where WompMobile would not be able to provide the right mobile solution.

• Security
• Total Cost of Ownership
• Compatibility (20+ year old applications continue to run with no issues)
• Upgrades - these are 30 minute tasks.

Incentivized

• Delivery. On time delivery of design and updates.
• Access. Whenever we have a question or need something communication is immediate.
• Best practices. Our speed and SEO scores are outstanding. When Google changes algorithms our mobile site is already prepped for it.
• Maintenance. If assets pulled from our main site create problems on mobile we are informed right away.
• Improvements. WompMobile regularly investigates and offers improvements to functionality as the mobile space develops.

• I am not a fan of the Domino ID for authentication purposes. Some Admins appreciate this feature, but ID aging, updating and management issues are burdensome.
• Integrations with current available software applications as a result of lower Domino adoption rates.
• Administration tools are somewhat dated and clunky. Even with updates and patches, the Domino administrator console hasn't changed in years.

Incentivized

• Support Options. We struggled a bit with not having a 24x7 support option from WompMobile. Even though we haven't had to use it, and a global company like us would feel better with a 24x7 support option. We even expected to pay more to have that comfort for "just in case" scenarios. However, their speed in responding to your production issue has been phenomenal, and it makes you wonder if the current model is way better than a 24x7 support option where they might have to hire less costly labor who would take longer to resolve your issue.
• Test Environment. We struggled not having our test environment connected to their test environment. They have a test environment where they show you the changes, but it's not accessible through your test environment. It's a different concept.
• Reporting. WompMobile doesn't have a portal or dashboard for customers to see the hits and performance metrics of their site.

Great solution and development team

Incentivized

The UI is somewhat dated, and the email experience is not at all like Outlook, but we love the versatility and functionality of Domino. I would absolutely hate to give it up for anything else. We've tried to replicate some of Domino's functionality in SharePoint and found that Domino is considerably better.

Incentivized

Great development support

Incentivized

We use SharePoint, SQL and Teams but only for the things that they excel in. For example, we use teams for small team interactions (including external participants). We use teams for meetings too. We've discovered that Teams collaboration is not as full-functional as Domino and more importantly, that our members (financial services) do not trust the Open Office365 cloud. SharePoint and Team collaborative features are often blocked in our member organizations. Domino is much easier to identify and unblock at the firewall level. It's much easier to restrict collaboration to approved options in Domino.

Incentivized

I have no basis of comparison. I stumbled upon WompMobile from a mention by This American Life (I think), and worked it out with them. Looked no further

• Domino powered applications has positively impacted our company.

Incentivized

• Our mobile site was pretty basic, but once WompMobile changed the site, we saw increased results across our site. Our site runs smoother than before, leading to more positive customer experiences.
• The site runs faster as well, allowing our customers to shop longer and quicker.

Incentivized