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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HCL Sametime

    Score8 out of 10
    N/AHCL Sametime (formerly IBM Lotus Sametime, acquired by HCL Technologies from IBM in 2018) is an enterprise-level unified communications and VoIP platform. It includes features such as instant messaging, web conferencing, voice and video integration, telephony capabilities, and presence information.N/A

    Tableau Public

    Score9.9 out of 10
    N/ATableau Public is a free edition of the Desktop product. With this edition, data can only be published to the Tableau public website and does not allow work to be saved or exported locally.

    $0

    per month

    Pricing
    HCL SametimeTableau Public
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HCL SametimeTableau Public
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    HCL SametimeTableau Public
    Cloud PBX
    Comparison of Cloud PBX features of HCL Sametime and Tableau Public
    Feature
    HCL Sametime
    8.4
    7 Ratings
    6% above category average
    Tableau Public
    -
    Ratings
    Hosted PBX9.02 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.02 Ratings00 Ratings
    User templates8.02 Ratings00 Ratings
    Call reports8.02 Ratings00 Ratings
    Directory of employee names8.07 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of HCL Sametime and Tableau Public
    Feature
    HCL Sametime
    8.0
    8 Ratings
    3% below category average
    Tableau Public
    -
    Ratings
    Answering rules8.05 Ratings00 Ratings
    Call recording8.02 Ratings00 Ratings
    Call park8.01 Ratings00 Ratings
    Call screening8.02 Ratings00 Ratings
    Message alerts8.06 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of HCL Sametime and Tableau Public
    Feature
    HCL Sametime
    8.0
    6 Ratings
    1% above category average
    Tableau Public
    -
    Ratings
    Video conferencing8.06 Ratings00 Ratings
    Audio conferencing8.05 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging8.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of HCL Sametime and Tableau Public
    Feature
    HCL Sametime
    8.0
    8 Ratings
    2% above category average
    Tableau Public
    -
    Ratings
    Mobile app for iOS8.08 Ratings00 Ratings
    Mobile app for Android8.07 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of HCL Sametime and Tableau Public
    Feature
    HCL Sametime
    -
    Ratings
    Tableau Public
    9.8
    12 Ratings
    19% above category average
    Pixel Perfect reports00 Ratings9.710 Ratings
    Customizable dashboards00 Ratings10.012 Ratings
    Report Formatting Templates00 Ratings9.712 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of HCL Sametime and Tableau Public
    Feature
    HCL Sametime
    -
    Ratings
    Tableau Public
    9.7
    12 Ratings
    21% above category average
    Drill-down analysis00 Ratings9.812 Ratings
    Formatting capabilities00 Ratings9.712 Ratings
    Integration with R or other statistical packages00 Ratings9.59 Ratings
    Report sharing and collaboration00 Ratings9.811 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of HCL Sametime and Tableau Public
    Feature
    HCL Sametime
    -
    Ratings
    Tableau Public
    9.5
    11 Ratings
    15% above category average
    Publish to Web00 Ratings10.011 Ratings
    Publish to PDF00 Ratings10.09 Ratings
    Report Versioning00 Ratings9.89 Ratings
    Report Delivery Scheduling00 Ratings9.69 Ratings
    Delivery to Remote Servers00 Ratings8.17 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of HCL Sametime and Tableau Public
    Feature
    HCL Sametime
    -
    Ratings
    Tableau Public
    9.8
    11 Ratings
    23% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings9.811 Ratings
    Location Analytics / Geographic Visualization00 Ratings9.811 Ratings
    Predictive Analytics00 Ratings9.79 Ratings
    Best Alternatives
    HCL SametimeTableau Public
    Small Businesses
    CallFire
    Score9.7 out of 10
    Chartio (discontinued)
    Score7.5 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Jet Reports
    Score9.5 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Kibana
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HCL SametimeTableau Public
    Likelihood to Recommend
    7.0
    (10 ratings)
    8.5
    (14 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    Usability
    8.6
    (2 ratings)
    10.0
    (5 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (4 ratings)
    9.6
    (6 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (9 ratings)
    Data Sources
    -
    (0 ratings)
    8.8
    (9 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    HCL SametimeTableau Public
    Likelihood to Recommend
    HCLSoftware
    Sametime is well suited for very quick conversations, where you know the person is an active Sametime user. It also serves as an easy way to reach out to someone you may not know when looking for an answer to a quick question, as they are likely to be a Sametime user. Do not, under any circumstances, attempt to use Sametime for Audio or Video chat. The quality and reliability are horrendous.
    Incentivized
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    Tableau
    Tableau public is the best platform to build dashboards for your personal profile and share with recruiters. It's always good to keep ourselves updated on the latest features, create sample dashboards and save them to a personal profile. Tableau public is free and doesn't need any subscription. anyone can create an account and start building reports.
    Read full review
    Pros
    HCLSoftware
    • Sametime's web-based interfaces are "zero load", requiring no plug-ins to be installed to join a meeting, launch a meeting, or use chat in a browser. A plugin is required only if you want to share your screen.
    • Integration with IBM Notes is very tight. Sametime's chat status can change according to your Notes calendar. You can easily see if someone who just emailed you is available to chat. Your chat History is right inside Notes as well.
    • IBM's mobile apps are top notch. We automated the apps for our users thanks to IBM's work with third party MDMs. This made it very simple for us to deploy the Sametime mobile apps -- Chat and Meetings -- and get new capabilities such as Audio & Video mobilized quickly.
    • No down time, ever. The rock solid WebSphere back-end of Sametime means the environment is always up. Period.
    Incentivized
    Read full review
    Tableau
    • Data visualization: lots of different options, including bar, scatter, pie, waterfall charts to explore relationships between variables, and to present findings/trends to different teams
    • Integrates readily with limited, though different data sources: TXT, CSV, TDE, Access
    • Exports reports for review of different dashboards: client-ready/team-ready, with a clean and tidy presentation in PDF format (or hardcopy)
    Incentivized
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    Cons
    HCLSoftware
    • Not convenient for a large group meeting.
    • Very basic tool for internal communication only not available for third party communication
    • Very basic and limited mobile app features.
    • High speed connection is needed to connect to Sametime
    Incentivized
    Read full review
    Tableau
    • Tableau Public (both Desktop and Server) like their "for a fee" counterparts offer very easy to learn and use tools to transform data into pictures and gain insights into your data. Most organizations report a reduction in development time of 10x vs. other similar tools, due to the intuitive user interface. That said, with Tableau Public, published workbooks are "disconnected" from the underlying data sources and require periodic updates when the data changes. Users are limited to 1 Gb of storage space per user ID and password as well.
    • I would like to see better options for public sharing of visualizations and data from within the "for a fee" products as more and more organizations are moving in the direction of data sharing with partners and their communities.
    Incentivized
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    Likelihood to Renew
    HCLSoftware
    Sametime is now an embedded experience for our users. They know it, they like it, they use it, and they expect it to be wherever they are. Because it is pretty easy to use and NEVER goes down, users know they can rely on it and won't be frustrated by it. Sametime is right up with there with Microsoft Office in terms of user adoption and appreciation.
    Incentivized
    Read full review
    Tableau
    It's free, right? I'll keep using the free version. So the real question to ask is this? Will I pay $999 for the Personal version or $1,999 for the Professional? Yikes! That is a big stretch. I'm not sure about that. The product comparison chart is at: http://www.tableausoftware.com/public/comparison
    Read full review
    Usability
    HCLSoftware
    Just about everything works the way you expect it would and it's relatively easy for users to figure out. Sametime was one of those things that we started with only a few people as a "test" and before the test period was done we discovered a few hundred people had figured out how to log in and most got it working all on their own. Many of our users want to use Sametime and do so regularly; we do not have to create policies enforcing its usage. Users find it practical to use Sametime to do things like chat, transfer files, share their screen, and so forth.
    Incentivized
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    Tableau
    Tableau public is a great training tool to understand the basics of Tableau before buying it. A great tool to extend Excel's visualization and to publish data for others. Not useful for anything you need secure. No ability to access databases. Static information only.
    Read full review
    Reliability and Availability
    HCLSoftware
    Typically if Sametime is not available, it's because Windows Updates were done on the servers and they were not rebooted. However, that's not a problem with Sametime -- in fact, if you have Linux you could probably run Sametime for years without any hiccups whatsoever. We have no internal Linux expertise.
    Incentivized
    Read full review
    Tableau
    No answers on this topic
    Performance
    HCLSoftware
    Generally very good. Occasionally AV or screen-sharing will stutter and every now and then I hear of it dropping out altogether, but in all cases it was easy to re-establish
    Incentivized
    Read full review
    Tableau
    No answers on this topic
    Support Rating
    HCLSoftware
    I have not needed to use the Sametime support team. Our local support team was able to configure it for me.
    Incentivized
    Read full review
    Tableau
    I have not yet required to contact support as the documentation and help i found online has always worked so far
    Incentivized
    Read full review
    Online Training
    HCLSoftware
    No answers on this topic
    Tableau
    I found it sufficient, and fast. I could easily "kick the tires" with Tableau on my data so I got up and running fast.
    Read full review
    Implementation Rating
    HCLSoftware
    No answers on this topic
    Tableau
    Start at the end and work backward. Identify the business case / issue and questions the end users have, then identify the data needed, and where to get it.
    Incentivized
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    Alternatives Considered
    HCLSoftware
    We use Jabber globally in our company and Symphony (no relevant app in able list) in some of the teams as well. All these are instant messenger tools, but Sametime is the easiest one to be used and its chat history is easy to be searched. Sametime can be used to contact almost all internal staff as it’s included in default computer package. Symphony is used to chat with front end business while Jabber is used for call.
    Incentivized
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    Tableau
    Google Charts/Drive is sufficient for simpler data sets, but it does not integrate with other web platforms and the visualization does not look as professional. I'm not aware of any other competitors that offer the same package as Microsoft.
    Incentivized
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    Scalability
    HCLSoftware
    Sametime is rock solid. It runs on WebSphere, DB2 and other related IBM technologies. This does mean the back-end is highly complex and very difficult to learn and get comfortable with, however.
    Incentivized
    Read full review
    Tableau
    No answers on this topic
    Return on Investment
    HCLSoftware
    • Sametime keeps many of our team members in contact throughout the day which leads to increased productivity which makes everyone happy.
    • We use the team chat room feature every day. This allows a team to stay focused on the task without any extra messages that are not on topic.
    • The split between IBM Sametime, Slack and Google Hangouts has caused some issues when team members are not checking for messages on a certain app.
    Incentivized
    Read full review
    Tableau
    • Tableau Public visualizations have helped drive traffic to our content and sites
    • The lack of cost means it's easy to demonstrate our experience to attract paying clients
    Incentivized
    Read full review
    ScreenShots