Overall Satisfaction with HCL Sametime (formerly from IBM)
HCL Sametime is used across in my company for internal communication. Sametime is integrated with HCL Notes. We use Sametime to facilitate communications with other offices across regions without the need to send emails all the time. We also use Sametime to have a quick internal team meeting for project discussion and status updates.
- Easy to track chat history
- Can share files and screenshots easily
- Can create user availability alerts to alert when the user is available
- Facilitate team communications across regions effectively without being very formal and therefore strengthens our team relationships
- Not convenient for a large group meeting.
- Very basic tool for internal communication only not available for third party communication
- Very basic and limited mobile app features.
- High speed connection is needed to connect to Sametime
- HCL Sametime is affordable thus it is cost-efficient for instant messaging compared to costs of phone calls, especially overseas calls.
- As Sametime is integrated with Lotus Notes it is convenient to use both of these together without separately using them.
- Still need to pay for other apps for effective video conferencing and webinar.
Do you think HCL Sametime delivers good value for the price?
Yes
Are you happy with HCL Sametime's feature set?
Yes
Did HCL Sametime live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of HCL Sametime go as expected?
I wasn't involved with the implementation phase
Would you buy HCL Sametime again?
Yes