"Makes Working With Global Team Easier, With Fast Communication Features."
January 24, 2020
"Makes Working With Global Team Easier, With Fast Communication Features."
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with HCL Sametime (formerly from IBM)
The use of HCL Sametime helps the teams to communicate in a fast way, especially when you have teams located in different cities and even countries. As the product is very user-friendly to all users, we are having no trouble using it around the world, since we use it in Latin America, EMEA, and East Asia region. All teams are using Sametime to communicate efficiently and with no limits.
Pros
- Sharing files and screenshots is very easy with the screenshot feature.
- Simple to use and with good chat history.
Cons
- To perform better, it requires lots of configurations that are not default.
- The app feature could be improved.
- Fast communication between teams helped with team integration.
- Time-saver to resolve issues and problems with overseas teams.
Sametime is very similar to the other chats I have used, with some better features, such as the screenshot feature and file sharing, which demonstrates to be faster than the others.
Do you think HCL Sametime delivers good value for the price?
Yes
Are you happy with HCL Sametime's feature set?
Yes
Did HCL Sametime live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of HCL Sametime go as expected?
I wasn't involved with the implementation phase
Would you buy HCL Sametime again?
Yes
Comments
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