HCSS vs. Viewpoint HR Management

Our operation uses several pieces of what we call specialty equipment (not used every day on every job). The foreman when finished will give a location of where this equipment is left, this many times can be very vague and lead to a lowboy driver trying to block around to find the piece or driving down a street he cannot get turned around in. With the GPS devices, the driver can pinpoint exactly where the unit is and if he has room to turn around at that location.

Incentivized

It is well suited to manage field and office employees together. the process of critical onboarding of employees has been in the improved form. Reduction of manual data entry to a level is improved. The cloud-based applicant tracking system is a feature to look forward to. The portal makes the data audit-ready always which aligns things a lot.

Incentivized

• #1 is support! HCSS is by far the best software support of any product we have ever used. Unlike most software companies HCSS utilizes their support calls to help upgrade their software. When you here them tell you that they will write down a particular issue you come across during a support call if they can't help you then and there they will research and get an answer to you extremely fast. If the software will not do it, you can bet there is a good chance it will be on the list of enhancements you will see come out in the near future.
• Estimating software is very extensive. Their software is capable of handling the smallest estimate all the way to the largest joint venture estimate. It has advanced features that make it extremely useful for analyzing job materials, subcontractors etc.
• HeavyJob is an extremely useful tool for the field to keep the office up to date with job costs. Everything is at the Foreman's fingertips on Tablets to allow the information from the field to get uploaded to HeavyJob manager which then can export to accounting. We are also able to give our Foreman the ability to deal with the Daily and weekly safety needs (Tailgate Meetings, incident Investigation, observations etc.) right on the Tablets thru HeavyJob.

• Payroll process with Management of PaySlips.
• Payroll process with Processing of Statutory Slips.
• Management of Field and Office employees together.
• Management of Critical Onboarding.

Incentivized

• All their apps are on mobile devices. Although there is not a clear company policy on Android versus iPhone. Updates for features lag behind on Android. Some apps are exclusive to one platform making it hard to fully interconnect all programs.

• More to work on Reduction of Manual Data Entry.
• More detailed layout required to manage field and office employees.
• Collection of employee and resources data to improve margin.

Incentivized

As mentioned, user interface appears messy and complicated at initial onset. Training is necessary but becomes easy to maneuver through after solid daily use.

Incentivized

I have never had a bad experience or heard of one in 4 years of doing business with HCSS. That is unheard of even with the hurricanes and flooding in Houston area it feels like HCSS was always there and willing to help in every way.

I was not employed with PPI upon implementation. I would prefer to reference my previous statement, that each company needs to evaluate its culture and address your implementation accordingly. The purchasing company should assign an employee as point person and really take charge of not just the technical side of the implementation (HCSS pretty much handles that), but focus on company culture and training.

Other estimating products I have used consist of ICE/MC2 and MS Excel. ICE was not a good fit for our company, as they have awful technical support and offer very poor training. MS Excel is great for simple estimates where there is not a lot of data being compiled. However neither hold a candle to the power of HCSS Heavybid

The feature to manage field and office employees. The usefulness in the management of paystubs. The application of training material availability and an audit-ready data feature is adding to its wings.

Incentivized

• The biggest ROI for us was the ease of adoption by field personnel.

Incentivized

• Management of field and office employee together is full of positives.
• Critical on boarding process makes it more useful.
• Nothing seems negative except need to make it more automated.

Incentivized