TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HeadSpin

    Score5.8 out of 10
    N/AHeadSpin is a Digital Experience AI Platform that combines a global device infrastructure, test automation, and ML-driven performance and quality of experience analytics. HeadSpin is designed to empower engineering, QA, operations, and product teams to assure optimal digital experiences across all delivery channels throughout the development lifecycle.N/A

    Riverbed Aternity

    Score8.5 out of 10
    N/ARiverbed Aternity delivers AI-enabled insights based on real end user experience data and high-fidelity telemetry across endpoints, application, infrastructure and network.N/A
    Pricing
    HeadSpinRiverbed Aternity
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HeadSpinRiverbed Aternity
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HeadSpinRiverbed Aternity
    Considered Both Products
    HeadSpin
    No answer on this topic
    Riverbed Technology
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Best Alternatives
    HeadSpinRiverbed Aternity
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Catchpoint
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Nexthink
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HeadSpinRiverbed Aternity
    Likelihood to Recommend
    9.8
    (17 ratings)
    8.5
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    HeadSpinRiverbed Aternity
    Likelihood to Recommend
    HeadSpin
    We have been using HeadSpin for our web and mobile application testing. It is an easy-to-use solution that provides detailed and in-depth analytics from the testing results. We also get a wide range of live networks and devices to perform the testing from HeadSpin. It has an inbuilt artificial intelligence engine that helps us to get real-time scenarios simulated, which is very helpful for finding performance issues and improving the overall quality of the applications.
    Read full review
    Riverbed Technology
    We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
    Incentivized
    Read full review
    Pros
    HeadSpin
    • Keep track of each browser we have tested and when we lastly updated them.
    • Remove any deprecated code or plugins that may cause issues with other browsers.
    • Add browser information to our site’s meta tags so that the site displays correctly in different browsers.
    • Test our website on all browsers to ensure compatibility.
    Read full review
    Riverbed Technology
    • Root cause finding/remediation (it goes beyond analysis).
    • Shows latency between applications and servers.
    • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
    Incentivized
    Read full review
    Cons
    HeadSpin
    • UI needs to be improved
    • Graphs on the dashboard are a bit laggy and need detailing for a better understanding of the user
    Incentivized
    Read full review
    Riverbed Technology
    • The tool demands High CPU resources to perform monitoring which reduces the overall performance and the user experience is sluggish
    • Also a good amount of training is required to set up the different use cases and monitoring parameters which in return demands a dedicated resource to work on the tool
    Incentivized
    Read full review
    Support Rating
    HeadSpin
    No answers on this topic
    Riverbed Technology
    The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
    Incentivized
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    Alternatives Considered
    HeadSpin
    Though LambdaTest was cheaper, it did not offer the deal devices and we wanted to be 100% sure that our app offers a perfect experience to all users. Simulators and emulators are not the technology we wanted to rely on.
    Read full review
    Riverbed Technology
    There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
    Incentivized
    Read full review
    Return on Investment
    HeadSpin
    • Simplified the approach to test the mobile application on multiple devices from different vendors. This helped us to ensure the stability of the application in different environments.
    • In-depth analysis to understand the loopholes in the application design function. This helped us to improve the application design and overall user experience.
    Incentivized
    Read full review
    Riverbed Technology
    • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
    • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
    • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
    Incentivized
    Read full review
    ScreenShots