Help.com vs. Qualified
Help.com vs. Qualified
Product | Rating | Most Used By | Product Summary | Starting Price |
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Help.com | N/A | Help.com is a cloud-base live chat solution. The vendor says its in-depth reporting gives businesses an inside look at what is driving their customer experience. This solution includes custom on-boarding and training as well as a custom built chat box widget that is designed around the user’s brand. | $80 per simultaneous active user | |
Qualified | N/A | Qualified is a conversational sales and marketing platform for Salesforce, which, starting with chatbots and live chat, includes advanced routing and omnichannel alerts, so users can prompt sales reps to take immediate action with their named accounts. | $2,500 per month |
Help.com | Qualified | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Help.com Chat comes with unlimited logins and scales with your business. | — | ||||||||||||||
More Pricing Information |
Help.com | Qualified | |
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Help.com | Qualified | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Help.com | Qualified | |
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Likelihood to Recommend | 10.0 (1 ratings) | 9.2 (11 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Help.com | Qualified | |
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Likelihood to Recommend | Help.com | Qualified.com |
Pros | Help.com | Qualified.com |
Cons | Help.com | Qualified.com |
Support Rating | Help.com | Qualified.com No answers on this topic |
Alternatives Considered | Help.com | Qualified.com |
Return on Investment | Help.com | Qualified.com |
ScreenShots | Help.com Screenshots | Qualified Screenshots |