Help.com is a cloud-base live chat solution. The vendor says its in-depth reporting gives businesses an inside look at what is driving their customer experience.
This solution includes custom on-boarding and training as well as a custom built chat box widget that is designed around the user’s brand.
$80
per simultaneous active user
Sprinklr Service
Score 8.0 out of 10
N/A
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and…
$249
per month per seat
Pricing
Help.com
Sprinklr Service
Editions & Modules
Help.com Chat
$80 per month
per simultaneous active user
Sprinklr Service Self-Serve Plan
$249
Per month (billed annually) per seat
Sprinklr Service Enterprise Plan
Contact Us
Per month (billed annually) per seat
Offerings
Pricing Offerings
Help.com
Sprinklr Service
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Help.com Chat comes with unlimited logins and scales with your business.
Omnichannel
Automation, AI and Insights
Reporting
More Pricing Information
Community Pulse
Help.com
Sprinklr Service
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