Help Desk Migration vs. Skyvia

Any time you have a complex migration project where losing critical data isn't an option. We previously used Help Desk Migration to migrate from Salesforce Service Cloud to Zendesk, and after a seamless migration, they were the perfect partner to enlist for the migration to Odoo Helpdesk. If you need reliability, structured mapping, and a communicative team to guide you through the process, this platform is for you.

Skyvia is easy to use and set up automated backups. It was one of several tools that we vetted for this purpose – and had the most favorable pricing and integrations to suit our needs. We wanted to have multiple CRM instances backed up daily and allow non-technical team members to manage this, as well as restore them in times of need. Skyvia has allowed us to do this with ease.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Listening and gathering information
• Transitioning work among their staff - we talked to 4 different people during the project, and ever single person was up to speed on the work and status
• Reasonably priced

• Skyvia is good at scheduled bidirectional data integration to/from multiple sources
• The mapping is done automatically which saves a lot of time
• I like that all connectors are included in the price, so I don't have to pay for using some new ones additionally

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I think the field map could be a little more entuitive with better explanations of what each field is for.

• If there's something they can improve could be cheaper prices for LaTam
• They can market their services in a larger scale, globally.
• They can market their services in a larger scale, globally.

Reliable, very simple to use, and a range of subscription tiers to suit different needs.

Cons:

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Overall, the service is very easy to use. The only hang up I ran into was that it's difficult to avoid re-running the demo once the demo is complete and you're ready to look at the full migration options.

Loved using Skyvia for our projects, it saved time, allowed us to reach the desired outcome quickly and was easy to maintain. When we first used it we weren't sure we would be able achieve the outcome desired but during the trial it was quickly obvious we would be able to achieve what we needed for data connection and reporting.

I think guys have a really good support team, and even from different time zones we managed to get worthy support.

Simple to setup and maintain

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Mainly used vendor PS teams and individual consultants in the past plus some more enterprise-gearer ETL platforms. Relokia's Help Desk Migration service beats them all by a massive margin due to low cost, high speed and low complexity

Compared to similar user-friendly data integration systems like Integrate.io, Stitch, or Azure, Skyvia still wins in the number of connectors and pricing policy. Skyvia is a tool for companies like ours, starving for simple but, at the same time, robust and cost-effective data transfer solutions. It doesn't require additional knowledge for implementation and usage because it's no code. We'd recommend Skyvia as the best solution for non-technical staff.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• In terms of time spent, Help Desk Migration cut our time down to just a fraction of what it would have been had we migrated the articles ourselves. This saved us a tremendous amount of time, manpower, and overtime.

• The core of our business lies in analyzing data from various sources, and while ETL itself is not our primary focus, it is a necessary process to achieve our goals. Thanks to Skyvia, we are able to streamline the ETL process at a reasonable price, allowing us to dedicate our efforts to data analysis without the burden of ETL complexities.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info