Help Scout vs. UVdesk Helpdesk
Help Scout vs. UVdesk Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Help Scout | N/A | Help Scout is help desk software. The vendor’s value proposition is that that their solution reduces time spent on training users because Help Scout is simple to use and set up and scales like any enterprise product. This solution includes multiple mailboxes to support as many email addresses as needed in order to work collaboratively across teams, and manage several products or brands from one account. Reports on conversation trends, team performance, productivity, and customer happiness are… | $20 per user/per month | |
UVdesk Helpdesk | Small Businesses (1-50 employees) | UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to assist customers further. The social media app integration that automatically converts tweets, posts, and comments from social media pages to tickets. The eCommerce App Integration,… | N/A |
Help Scout | UVdesk Helpdesk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | $11 | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Help Scout | UVdesk Helpdesk | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Help Scout | UVdesk Helpdesk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Help Scout | UVdesk Helpdesk | |
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Likelihood to Recommend | 10.0 (18 ratings) | - (0 ratings) |
Likelihood to Renew | 7.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Help Scout | UVdesk Helpdesk | |
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Likelihood to Recommend | Help Scout | Webkul Software Pvt Ltd No answers on this topic |
Pros | Help Scout | Webkul Software Pvt Ltd No answers on this topic |
Cons | Help Scout | Webkul Software Pvt Ltd No answers on this topic |
Likelihood to Renew | Help Scout | Webkul Software Pvt Ltd No answers on this topic |
Usability | Help Scout | Webkul Software Pvt Ltd No answers on this topic |
Alternatives Considered | Help Scout | Webkul Software Pvt Ltd No answers on this topic |
Return on Investment | Help Scout | Webkul Software Pvt Ltd No answers on this topic |
ScreenShots | Help Scout Screenshots | UVdesk Helpdesk Screenshots |