Helpman vs. Sprinklr Service
Helpman vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Helpman | Small Businesses (1-50 employees) | Helpman is a cloud-based software that lets companies organize answers and articles and make them available publicly to customers. Customer support teams share their knowledge with customers in a knowledge base or a help center. The vendor’s value proposition is that this reduces the flow on other support channels like chat or email and helps customer support teams be more productive and more focused on the most important requests. Customers can find answers using the typo… | $25 per article | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | Unlimited free trial as long as the knowledge base is not published. | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Helpman | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Helpman | Sprinklr Service | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Helpman | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Helpman | Sprinklr Service | |
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Likelihood to Recommend | Helpman No answers on this topic | Sprinklr |
Pros | Helpman No answers on this topic | Sprinklr |
Cons | Helpman No answers on this topic | Sprinklr |
Likelihood to Renew | Helpman No answers on this topic | Sprinklr |
Usability | Helpman No answers on this topic | Sprinklr |
Reliability and Availability | Helpman No answers on this topic | Sprinklr |
Performance | Helpman No answers on this topic | Sprinklr |
Support Rating | Helpman No answers on this topic | Sprinklr |
In-Person Training | Helpman No answers on this topic | Sprinklr |
Implementation Rating | Helpman No answers on this topic | Sprinklr |
Alternatives Considered | Helpman No answers on this topic | Sprinklr |
Return on Investment | Helpman No answers on this topic | Sprinklr |
ScreenShots | Helpman Screenshots |