HelpSite vs. ServiceNow IT Service Management
HelpSite vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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HelpSite | N/A | HelpSite is a simple service to helps setup a support center, or "help site". HelpSite gives: 1) a support site with FAQs and knowledge base. 2) A contact form that auto-suggests articles as someone types their message. 3) A search box that works like magic to find relevant helpful articles. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
HelpSite | ServiceNow IT Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
HelpSite | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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HelpSite | ServiceNow IT Service Management | |
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Small Businesses | Notion Score 8.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Tridion Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Tridion Score 9.0 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HelpSite | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
HelpSite | ServiceNow IT Service Management | |
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Likelihood to Recommend | HelpSite No answers on this topic | ServiceNow |
Pros | HelpSite No answers on this topic | ServiceNow |
Cons | HelpSite No answers on this topic | ServiceNow |
Likelihood to Renew | HelpSite No answers on this topic | ServiceNow |
Usability | HelpSite No answers on this topic | ServiceNow |
Reliability and Availability | HelpSite No answers on this topic | ServiceNow |
Performance | HelpSite No answers on this topic | ServiceNow |
Support Rating | HelpSite No answers on this topic | ServiceNow |
Online Training | HelpSite No answers on this topic | ServiceNow |
Implementation Rating | HelpSite No answers on this topic | ServiceNow |
Alternatives Considered | HelpSite No answers on this topic | ServiceNow |
Scalability | HelpSite No answers on this topic | ServiceNow |
Return on Investment | HelpSite No answers on this topic | ServiceNow |
ScreenShots |