HelpSpot vs. KronoDesk
HelpSpot vs. KronoDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
HelpSpot | N/A | HelpSpot is an affordable, web-based help desk system. It is available as a SaaS product or can be hosted by the customer behind a firewall. Pricing is by named user. | $49 per month | |
KronoDesk | Mid-Size Companies (51-1,000 employees) | KronoDesk is an integrated customer support system that includes help desk ticketing, support forums and a self-service knowledge base. | $10 Per User per Month |
HelpSpot | KronoDesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
HelpSpot | KronoDesk | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
|
HelpSpot | KronoDesk | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
HelpSpot | KronoDesk | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HelpSpot | KronoDesk | |
---|---|---|
Likelihood to Recommend | 9.0 (3 ratings) | 9.1 (1 ratings) |
Likelihood to Renew | 2.3 (2 ratings) | - (0 ratings) |
HelpSpot | KronoDesk | |
---|---|---|
Likelihood to Recommend | UserScape | Inflectra Corporation |
Pros | UserScape | Inflectra Corporation |
Cons | UserScape | Inflectra Corporation |
Likelihood to Renew | UserScape | Inflectra Corporation No answers on this topic |
Alternatives Considered | UserScape | Inflectra Corporation |
Return on Investment | UserScape | Inflectra Corporation |
ScreenShots | KronoDesk Screenshots |