HERE Technologies vs. JumpTrack vs. project44

It fits all our requirements in terms of map services we wanted to implement on our global websites

Incentivized

It is appropriate when you have high value items that you are delivering like computers and printers to offices. You need proof of delivery many times and this provides that with pictures that can easily be stored in our database. It is not appropriate for businesses that are just delivering goods where proof of delivery is not needed or you are working with low value items.

Incentivized

If you need to keep your float and drivers tracked all time, knowing where they are and what would be the estimated times for arrivals to shipping, delivery locations, and any other place, then Project 44 can give you all of these and even more in just one single application.

Incentivized

• map based identification of the next available distributor
• definition of starting point on the map based on the IP location of the user

Incentivized

• Provides historical data for staff to ensure customer receives proper service
• Allows the drivers to sort their route and essentially have a map to each location
• Its connection with DDMS has become much more stable and easier to use once we moved to DDMSPlus

Incentivized

• GPS tracking, provides accurate information where the drivers are.
• ELD connection, it can connect to any truck's computer.
• Road information, it can provide with information about the road conditions.

Incentivized

• API functionalities could be more userfriendly or the documentation could be enhanced

Incentivized

• Support is lacking and finding information is very difficult. Actual issues are rarely resolved or followed up on.
• If a delivery does not sync properly the data is permanently stuck and all further delivery information is lost. The app then needs to have it's data and cache erased to restore functionality. This is a major bug that needs to be fixed.
• Automated POD email function is too time consuming to setup. When an email is added to one master account number there needs to be an option to populate that information to all sub accounts.
• Report function needs improvement. The 'Planned vs Actual' and 'Delivery Efficiency' reports each do things that overlap, but a single report with selectable options for needed data would be much more user friendly. Currently to get the data needed I have to run both reports then copy/paste the data I want into a third spreadsheet.
• Map feature on the app sometimes works well - IF the accounts are all formatted the same. If there is a suite number in the address it does not.
• When changes are made to the delivery manifest through DDMS those changes do not automatically update Jumptrack, it has to be done manually.

Incentivized

• Consistency: We have been struggling with the application.
• User friendly application: Needs an improvement for elderly people.
• Light Dark mode: They should provide a dark mode because drivers use to work during the nights.

Incentivized

We would be lost without it! I would never get rid of the efficiency it has created for our company

Incentivized

Overall it's pretty simple but there are bugs, and they are glaring. losing data and functionality midway through the day is a major detriment. The map/navigation function is effectively useless. Piece counts should be shown on the 'in transit' list instead of having to click all the way through to the individual invoices to see how many pieces you have

Incentivized

I have never contacted customer support. Your question clearly states " If you have never contacted support for this product, please skip this question. "When attempting to skip, I get an error "Explanation required Please provide a response." For this reason alone, I have given a rating of 1.

Incentivized

skip this question

Incentivized

It is easy to implement and is in line with our corporate security requirements

Incentivized

We use JumpTrack over other programs out there because of how well it integrates with DDMS, our ERP software. We also like that nothing has to be installed on any computers. It's fully web-based/cloud based product. We like it's developed by Eci who made our ERP software so we already have a working relationship with it's creator

Incentivized

It gives you a ton of options and nice features that are always innovative, never gets behind, and the technology is up to date. That is a strong point because it receives updates all the time and the app almost never crashes, instead it provides you with also constant assistance from their Help team.

Incentivized

• It supports our business as it directs our customer to the right distributor in place

Incentivized

• Cost savings, paper and time and route optimization.
• Accountability of the driver: the real-time GPS shows where they are and when expectations of completion.
• Reporting gives you some nice numbers to review with your drivers to help them become more effective on a daily basis.

Incentivized

• Accuracy: We have been struggling with several apps, but P44 can show us exactly what we need to see, locations.
• ETA: P44 is able to calculate estimated time of arrival, and that's nice.
• ELD: It can connect to trucks computer, and that helped us a lot.

Incentivized