JumpTrack
Updated March 18, 2025

JumpTrack

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with JumpTrack

JumpTrack is used as a solution for our delivery drivers. Route scheduling, signature for delivery, photo for delivery confirmation, etc.

Pros

  • GPS for where the driver is currently at
  • Date, time, of delivery along with customers acct and invoice numbers
  • Photo Confirmations are very helpful

Cons

  • Logged out of JumpTrack website far too quickly, continually having to log back in multiple times a day. Bothersome to others in our office as well.
  • When entering an a delivery number on the home page, click search, often it will default on the next page back to the last delivery number searched for. Once the process is repeated from the home page, it works correctly.
  • No more lost revenue, photo confirmation that delivery is made and with whom is noted
  • Can give an estimate of when the driver will arrive for a particular delivery with the GPS of current location

Do you think JumpTrack delivers good value for the price?

Not sure

Are you happy with JumpTrack's feature set?

Yes

Did JumpTrack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of JumpTrack go as expected?

I wasn't involved with the implementation phase

Would you buy JumpTrack again?

Yes

Works well for our needs

Using JumpTrack

Sales, warehouse staff, delivery drivers
4 - Knowledge of how to use DDMS and a computer
  • Delivery manifest
  • Proof of Delivery
  • GPS
I do not have any authority on this corporate decision.

Evaluating JumpTrack and Competitors

Not Sure
  • Other
I do not have corporate authority to make this decision.
I do not have corporate authority to make this decision.

JumpTrack Implementation

JumpTrack Support

I have never contacted customer support. Your question clearly states " If you have never contacted support for this product, please skip this question. "When attempting to skip, I get an error "Explanation required Please provide a response." For this reason alone, I have given a rating of 1.
ProsCons
None
None
I do not know if this has been purchased for our company or not.

Using JumpTrack

It does what is supposed to do.
ProsCons
Relatively simple
Technical support not required
Quick to learn
Convenient
Familiar
Difficult to use
Feel nervous using
  • Elegant? Odd word you have asked to describe this
  • Track shipments
  • Proof of delivery
Yes, but I don't use it

Comments

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