Hetzner IaaS vs. Shopify Plus

Very affordable cloud server solution for people who can set up their own servers. There are quite a lot of regions (but sadly no Frankfurt) as well as a lot of templates to get started quickly with the servers, including Coolify, which allows you to run a PaaS inside Hetzner without too much hassle.

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Shopify Plus makes order management simple and less error prone. Connecting our ERP allows us to seamlessly manage our product listings, fulfill orders, and sync customer data. Limitations to the number of product variants requires attention from our staff to make sure our products sync without issue. Other than being arbitrary, there's really no need to limit the number of product variants.

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• VPS/Cloud servers.
• Networking
• Load balancers.
• Configuration via UI.
• Volumes

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• Syncs directly with ShipBob WMS.
• Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
• Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
• Scalable for high volume, handles spikes in traffic without downtime.

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• No-downtime upgrade - lately we've had 2 forced downtimes because of planned maintenance, which is not very nice, but we managed.
• Managed databases would be amazing.
• Any kind of PAAS for running containerized apps (even though I think that's past what they want to be).

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• When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
• If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
• Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.

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I think the UI is best-in-class, really. The UX is very though-through and nothing is missing or out of place. Kudos to their designer. Design is great, but they also have a CLI, which could be quite handy for AI agents. I think it has the foundation to scale the offering into something great, given the quality of everything they put out.

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It is extremely easy for merchants to get to know how Shopify Plus works. Comparitive to other platforms such as Magento and WooCommerce it is extremely lean and easy to operate, meaning clients who migrate over to it find it very intuitive to use. There is also a lot of guides and up to date information online

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Always are quick to answer our questions and help us find a solution

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We chose it because of price, because it's like 5-6 times cheaper while offering top-tier features and quality for a SAAS business. Also, we observed that they kept adding new features, so we were sure we could stick with them (Volumes, Private Networks, and other features were added after we had already become customers).

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Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.

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• Hetzner allowed us to retain great margins on our business.
• Hetzner allowed us to experiment with various self-hosted tools to safe money.
• It allows us to run the fast http servers without breaking the bank.

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• The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
• With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
• With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.

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