Top Rated
17 Ratings
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Score 8.7 out of 100
9 Ratings
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Score 7.4 out of 100

Attribute Ratings

  • Hexnode UEM is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

8.8

Hexnode UEM

88%
14 Ratings
7.6

ManageEngine Mobile Device Manager Plus

76%
2 Ratings

Likelihood to Renew

10.0

Hexnode UEM

100%
1 Rating
8.0

ManageEngine Mobile Device Manager Plus

80%
1 Rating

Usability

10.0

Hexnode UEM

100%
1 Rating

ManageEngine Mobile Device Manager Plus

N/A
0 Ratings

Support Rating

10.0

Hexnode UEM

100%
1 Rating

ManageEngine Mobile Device Manager Plus

N/A
0 Ratings

Implementation Rating

10.0

Hexnode UEM

100%
1 Rating

ManageEngine Mobile Device Manager Plus

N/A
0 Ratings

Likelihood to Recommend

Mitsogo Inc

Hexnode was best suited for us to manage android devices and more specifically for Kiosk Lockdown and restrictions. Hexnode being a UEM offers support for platforms as well. It certainly does open doors for us to increase and take up more devices under the management of Hexnode. As said earlier, Hexnode does not support wearables as of now; would be great if they could start supporting them soon.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd

As far as MDM solutions go, this one does all of the main features you would need. The price point is extremely competitive, but with that, there are areas for improvement. ManageEngine MDM Plus is well suited for small businesses that want to easily manage their devices and be able to track them. It may not be as well suited if you have more than a couple hundred devices and go through a lot of user and device changes.
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Pros

Mitsogo Inc

  • Setting mandatory applications and the silent installation of enterprise apps.
  • Hexnode integrates with the Apple Device Enrollment Program and Apple Volume Purchase Program, enabling bulk software purchases and device enrollment.
  • Blocklisted applications would be uninstalled from the device and would not be available for download again.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd

  • Localization.
  • App inventory.
  • Control devices in real-time.
  • Push app and configuration.
  • Separate business and personal profile.
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Cons

Mitsogo Inc

  • We utilize a small number of Windows devices in addition to Android ones, however, Hexnode UEM has very few Windows-specific restrictions compared to those for other platforms.
  • When we turned on the remote control, the Hexnode for Work app would periodically crash.
  • We had to get in touch with their tech support to resolve the issue because the Multi app kiosk mode for Windows devices was not correctly pushed.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd

  • Email enrollment: the e-mail enrollment option for devices is inconsistent, and this is an area that would seem like an easy fix. In most of the cases where we've tried to enroll devices via email, the text is incredibly small and the hyperlinks are either not visible or not easily clickable unless you zoom in a lot. When requiring staff the enroll their own device, you essentially have to rely on the SMS enrollment option.
  • SMS enrollment credits: the option for SMS enrollment actually works great. However, where it needs to be improved is how the credits are provisioned. There is no way to actually purchase additional credits. When you first sign up for ManageEngine MDM Plus, you are given a set amount of credits. Once those run out, it is a huge pain to try to obtain more. It should be possible to be able to simply order additional credits.
  • Management console interface: the management console has a lot of excellent features, but the design has a lot of room for improvement. The navigation menus are a little confusing. For example, areas for enrollment, inventory, and device management all have lists of managed devices, but each has different information. It should be easy to simply click on a device and tell whether it's already been enrolled, etc. without the need for jumping around separate pages.
  • Client user management: when you enroll a device via an end-user, you must add a user ID and email address. If you ever want to update those, you can't. Further, you can't seem to be able to delete users altogether. When employees leave and new ones are hired, phone numbers tend to get flipped around. This has caused a few headaches in enrolling/removing devices.
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Pricing Details

Hexnode UEM

Starting Price

$1.08 per month

Editions & Modules

Hexnode UEM editions and modules pricing
EditionModules
Express$1.081
Pro$1.802
Enterprise$2.73
Ultimate$3.64
Ultra$5.45

Footnotes

  1. per device, per month
  2. per device, per month
  3. per device, per month
  4. per device, per month
  5. per device, per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

No support costs, No maintenance charges, No hidden fees. Plain per device pricing

ManageEngine Mobile Device Manager Plus

Starting Price

Editions & Modules

ManageEngine Mobile Device Manager Plus editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Mitsogo Inc

    It works exactly as needed, no need to find another solution.
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    ManageEngine, A Div of Zoho Corporation Pvt Ltd

    We would be very likely to renew unless there were unforeseen changes to our budget.
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    Usability

    Mitsogo Inc

    Incredibly easy to use and setup.
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    ManageEngine, A Div of Zoho Corporation Pvt Ltd

    No answers on this topic

    Support Rating

    Mitsogo Inc

    Online chat support is the best I have received from my vendors.
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    ManageEngine, A Div of Zoho Corporation Pvt Ltd

    No answers on this topic

    Implementation Rating

    Mitsogo Inc

    Follow the steps, and it will install very easy.
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    ManageEngine, A Div of Zoho Corporation Pvt Ltd

    No answers on this topic

    Alternatives Considered

    Mitsogo Inc

    We were in the market for a solution that would reduce the workload on our client and the initial choice was Scalefusion; however, on getting a free trial, the UI wasn't that easy to use, and Scalefusion seemed like a smaller company which is new to endpoint management. Whereas Hexnode UEM seemed a little more established and the UI was light years ahead.
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    ManageEngine, A Div of Zoho Corporation Pvt Ltd

    We selected ManageEngine Mobile Device Manager Plus because is one of the best solutions on the market. Very good price, easy deployment, and management. Great support from the vendor. Great user community on forums. Geolocation and real-time management are very useful. The product is constantly improving and offers many possibilities
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    Return on Investment

    Mitsogo Inc

    • As an ISO certified company, we needed a robust solution to secure our devices and Hexnode's reputation was a no-brainer for us.
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    ManageEngine, A Div of Zoho Corporation Pvt Ltd

    • Improve security for mobile devices.
    • Monitor and manage mobile devices.
    • Push configuration and business applications.
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    Screenshots

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