Hexnode UEM Review
March 08, 2025

Hexnode UEM Review

Vibhor Joshi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Hexnode UEM

We use Hexnode UEM for MDM (Mobile Device Mangement). We mostly manage Microsoft tablets remotely. The UI is good, but it could be smoother. Whenever our client faces any issues with the tablet, we reach out to them and ensure that their tablet is online so we can take remote of it. Once the remote session initiates, we are able to work on the device without any lag.

Pros

  • Remote Device Management
  • Ease of Use
  • User Experience

Cons

  • The command pushed under Action History takes time (longer than usual) to deploy despite the internet is good.
  • We can't switch to any other tab while taking the device on remote.
  • Sometimes, the enrollment process is bit clumsy.
  • Overall, the app is working fine so there is no such negative impact.
  • The delay in getting the commands executed is annoying sometimes.
  • There is no latency during remote session which helps us in troubleshooting real time.
The overall functionality is good for device management.
I am currently using both the platforms, Hexnode UEM and Esper. Esper is used for managing mobile devices and Lenovo Tablets while Hexnode UEM is being used for Microsoft tablets. The basic framework behind both of them is almost the same. Both of them have a clean and interactive UI with good functionality.

Do you think Hexnode UEM delivers good value for the price?

Yes

Are you happy with Hexnode UEM's feature set?

Yes

Did Hexnode UEM live up to sales and marketing promises?

Yes

Did implementation of Hexnode UEM go as expected?

Yes

Would you buy Hexnode UEM again?

Yes

For device management, it is a good platform but there are certain areas where there is a need for improvement like issues with deploying commands, unable to switch to other tabs while device is under remote, etc.

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