Hexnode: A great way to make sure your users only get what they need.
November 09, 2021

Hexnode: A great way to make sure your users only get what they need.

Daniel Grauman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hexnode UEM

We adopted Hexnode UEM to control our tablets we are using for elds in our Transport Trucks. It creates a perfect kiosk interface, allows only the apps we need, and simplifies the user interface. I was worried about the cost of data overages, Hexnode restricts all access, other than what is needed, and it will also report any usage. It has caused me to have much less worry, about the tablets in the Driver's hands.

Pros

  • Application Management
  • User Lockdown
  • Compliance Reporting

Cons

  • Auotmated reboot/restart of Android Devices
  • Integrate a gmail account for app sign in at setup
  • Mobile app for admins
  • Application Control
  • User Lockdown
  • Kiosk Mode allowing notifications, and limited setting access.
  • Removed the worry of data overages
  • Knowledge users are only accessing the apps/controls they should be
  • Ability to remote control devices allows superior technical support to users

Do you think Hexnode UEM delivers good value for the price?

Yes

Are you happy with Hexnode UEM's feature set?

Yes

Did Hexnode UEM live up to sales and marketing promises?

Yes

Did implementation of Hexnode UEM go as expected?

Yes

Would you buy Hexnode UEM again?

Yes

Omnitracs ELD Solutions, Microsoft Office 2016 (discontinued), Zoho Assist
If you need to control what is available on an Android device, this is the app to do this.
I enquired if I could use this in a Windows environment to manage windows updates, but it did not seem to be a good fit.

Using Hexnode UEM

16 - Drivers, and me IT Manager
1 - Me, IT Manager, all IT skills required.
  • Application Control
  • Data Reporting
  • Updates
  • Remote control to help users
  • Windows Management if it is updated to more features
It works exactly as needed, no need to find another solution.

Evaluating Hexnode UEM and Competitors

  • Price
  • Product Features
  • Product Usability
I would not. I used the trial of several MDM software solutions. This one stood out as easiest to use long term.

Hexnode UEM Implementation

Follow the steps, and it will install very easy.
  • Implemented in-house
Change management was minimal
  • No issues, it went as planned.

Hexnode UEM Support

Online chat support is the best I have received from my vendors.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
No, the online chat support is all I need.
Not at this time.

Using Hexnode UEM

Incredibly easy to use and setup.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Locking down users into Kiosk mode, looks good and is easy.
  • None so far

Comments

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